Dexters London reviews

★★★★★ 5/5

Google

I had a really positive experience with Dhruv at Dexters Acton. He was friendly, professional and very helpful throughout our conversation. He took the time to understand what I was looking for and provided clear, useful advice. I really appreciated his time and support and would definitely recommend Dhruv and the team at Dexters Acton.

Paulin · 5 October 2026

★★★★★ 5/5

Google

Keishan Wignall was incredibly helpful finding my new flat! Managed to find a flat remotely and signing all the paper work was a breeze. :)

Bella · 12 September 2026

★★★★★ 5/5

Google

Rami was very helpful through every stage of my purchase. Most importantly he remember my interest in a certain property that was under offer and personally came straight back to me when the original sale broke down which lead to fast closure and all parties happy

Neil · 15 April 2026

★★★★★ 5/5

Google

Terrence was absolutely fantastic! Very professional, friendly and helpful throughout. Excellent service and a genuinely great experience. Highly recommended!

Vladimir · 9 October 2026

★★★★★ 2/5

Google

The post-checkout service is extremely unsatisfactory from a tenant’s perspective. After we moved out, we were left completely on our own to raise a dispute with the deposit scheme because the landlord had added unacceptable and unjustified charges. There was no meaningful support or guidance from Dexters during this process. It feels like once you are no longer renting through them, especially if you’re not moving into another one of their listings, the level of assistance drops significantly. Recovering our deposit became unnecessarily stressful and time-consuming. I would not recommend this agency if you are a tenant.

Rashmin · 16 March 2026

★★★★★ 5/5

Google

I had a great experience dealing with Dhruv Limbachia at Dexters Acton. He was professional, helpful and kept me updated throughout the process. Dhruv was very responsive and made everything straightforward, including arranging the release promptly. I really appreciate his support and would happily recommend him and the Dexters Acton team.

Adnan · 5 October 2026

★★★★★ 5/5

Google

Terrence was super helpful, kind and accomodating - very impressed with his attention to detail and customer care and consideration. Thanks!

Rupali · 12 September 2026

★★★★★ 5/5

Google

We had a great experience with Dhruv. Dhruv was a very helpful and responsive leasing agent throughout the process. He answered all our questions quickly and made everything smooth and easy. We really appreciate his support and would happily recommend him.

Chan · 16 March 2026

★★★★★ 5/5

Google

Dhruv was so helpful in finding us the perfect rental and always easy to contact!

Caroline · 12 September 2026

★★★★★ 5/5

Google

Dhruv Limbachia was stellar from beginning to end for our letting process - thank you!

Cosette · 12 September 2026

★★★★★ 5/5

Google

Shoshannah has been a pleasure to deal with. Highly professional and easily accessible!

Isaac · 12 September 2026

★★★★★ 5/5

Google

Dhruv was very was very helpful and made the renting process very smooth

Eggward · 12 September 2026

★★★★★ 5/5

Google

Although we didn’t find a property with Dexters, Kai was a massive help, understanding clearly the type of property we were looking for. I definitely will not hesitate to reach out to him the next time we move!

Zack · 16 March 2026

★★★★★ 5/5

Google

We recently moved into a 2-bedroom flat, and I have to say, the experience with Dexters was outstanding. The flat is spacious, filled with natural light, and was immaculately clean when we arrived. I want to especially highlight Rachel Martin, who made the entire process seamless. From helping us find the perfect property to finalizing the deal with the landlord, Rachel was professional, attentive, and incredibly efficient. She was always available to answer our questions and ensured every detail was handled with care. I would highly recommend Dexters, and particularly Rachel Martin, to anyone looking for a smooth and professional renting experience.

Mughees · 17 December 2024

★★★★★ 1/5

Google

I don't think I will ever work with Dexters as an organisation just because of the experience with Dexters Acton. The only person in the Acton office I would recommend working with is Charmaine. The agent we worked with was more interested in getting the flat leased than insuring we were comfortable and happy. As a person who also works in sales, it seems reporting a KPI at a team meeting took priority over building trust with their customer. Which is unfortunate because we plan on purchasing a home in the next 18 months, and it would have been an opportunity to build a relationship so we would continue working with them. We asked for certain things to be in place ahead of our move in, and the way we were pressured to move our move-in in date up, you would think the flat would have been ready. Unfortunately for us, that wasn't the case. We had to refuse to move-in so they would paint the walls and fill in the holes like we asked. This took a week, and luckily we still had extra time at our previous place. We also asked for the carpets to be cleaned due to the previous tenant smoking excessively inside the flat, and that wasn't done. We had to hire our own Carpet cleaner, and the dirt turned the water in the cleaner black. It took two days for the carpets to eventually start to surface a greyish tint to the water. To this date the smoke smell is still in the apartment as we are unable to sleep comfortably in the Master bedroom. The first few nights we had to sleep in the living room because the smell was so overwhelming. We're still dealing with some faulty lights in the bedrooms, and living room and were never given a mailbox key. When we expressed our desire to have the week we were not living in the flat comped to our next months rent, we were told the landlord went above and beyond by painting the place since it was habitable. Therefore we would not get a credit for the week we refused to move in. To be honest, I'm not even sure the agents ever asked the landlord about the credit, and habitable is vague which is why we clearly stated in our lease application that we wanted the walls painted and carpets cleaned. Technically based on the condition of the flat when we moved in and the details of our lease, they were in breach of contract. Overall it's just been a very disappointing and unprofessional experience.

Joan · 3 December 2024

★★★★★ 5/5

Google

Dexter Letting Agents have been exceptional in every aspect of their service. Their team is highly professional, responsive, and truly committed to customer satisfaction. From the initial property viewing to the final paperwork, the process was seamless and stress-free. They are incredibly knowledgeable about the local market and provided clear, honest advice throughout. Communication was prompt, and they always went the extra mile to address my queries. Their attention to detail and friendly approach made the entire experience pleasant and hassle-free. I highly recommend Dexter Letting Agents to anyone looking for reliable, efficient, and top-notch service in property management.

SHIVA · 26 November 2024

★★★★★ 5/5

Google

I recently had a fantastic experience with Daniella from Dexter’s, her customer service was truly exceptional! Daniella went above and beyond to ensure my problems were resolved quickly and efficiently. I was particularly impressed with her knowledge, patience, helpfulness, which made the whole process smooth and stress-free. I was nervous as I had been let down by others before but Daniella made me forget all about that, from her beautiful warm smile to her above and beyond service I highly recommend Daniella for her outstanding service. Thank you once again!

Ashley · 26 November 2024

★★★★★ 5/5

Google

Terrence was very helpful, quick responder, and made the signing all paperwork process quicker for us. Professional service by Terrence. Thank you again, we look forward to moving in our new flat soon! Faruk&Patricia

Faruk · 26 March 2026

★★★★★ 5/5

Google

Dhruv is an amazing person. He went above and beyond to support my search. Though I got something else away from Dexters, I was impressive with his level of dedication and service quality.

Manuel · 2 April 2026

★★★★★ 5/5

Google

Kai from Dexters, Acton was incredibly helpful with our search for a rental property. Very proactive with reaching out with new properties that were suitable for us and listened closely to our requirements.

Megan · 2 April 2026

★★★★★ 5/5

Google

Great experience from the first phone call. Keishan was super friendly and helpful, always there to answer any questions we had. Thanks to him we found a lovely property and got to laugh a lot through the whole process!

Iga · 28 September 2026

★★★★★ 5/5

Google

We had the pleasure of meeting Charmaine today when we were looking for a property to rent. We popped into the Acton Dexters office to see what our budget could get us in the area and Charmaine was very friendly, professional and informative. She gave us a great insight into how the Lettings process works and made what could have been an overwhelming process, simple which really made us feel at ease. We’re hopeful that we can find a property with her in the near future. Thanks again

CharandKier · 4 November 2024

★★★★★ 5/5

Google

Impeccable service from the team, Lorik being our main point of contact, he was very helpful through our transition period. Helped us acquire exactly what we were looking for and made the deal as smooth as possible. Will definitely be using him for future endeavours and will recommend him to family and friends.

Leke · 7 October 2026

★★★★★ 5/5

Google

Charmaine was an absolute pleasure to deal with. She was professional, knowledgeable, caring and incredibly responsive throughout. I always felt supported and in very safe hands. I’m so grateful for her help and would wholeheartedly recommend her!

Charlene · 5 October 2026