Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had such a positive experience! We relocated form Germany to the UK and were supported by Benson throughout the entire process. He was dedicated and always reachable regardless of any distance. We really enjoyed it!
Dennis · 16 October 2025
Agent replied · 16 April 2026
Dear Dennis, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleMy husband and I recently found a new place to let with Roy Brookes. Our agent, James, has been super helpful and accomodating throughout the whole process, despite the fact that my husband and I are often short on time! Everything has been very easy and stress-free - highly recommend.PositiveProfessionalism
Holly · 26 August 2022
Agent replied · 13 June 2024
Dear Holly, Thank you for taking the time to leave us a 5 star review and for your comments regarding James. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Lesley Alford Customer Relations Team
★★★★★ 5/5
GoogleCannot recommend Dextors Nunhead enough. Had a great experience with Dolin and Kelly, who showed us around was super friendly and approachable.
Shannon · 4 August 2024
Agent replied · 25 August 2024
Dear Shannon, Thank you for your kind comments regarding Dolin and Kelly and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleJust wanted to take a moment to thank the fabulous Kelly from Dexter’s. Through quite a stressful hunt for flats - she was one of the few estate agents that really took the time and was incredibly helpful and professional.
She followed up every time she said she would and made me feel like a priority when searching. Thanks for being so informative and encouraging through our flat hunt!
Kate · 11 August 2024
Agent replied · 25 August 2024
Dear Kelly, We really appreciate you taking the time to leave such lovely comments about Kelly. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleKelly was an amazing help finding us a property. Kind, calm, patient and extremely helpful.
Ted · 8 November 2024
Agent replied · 8 December 2024
Dear Ted, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleAbsolutely superb service from start to finish. Could not recommend more. Quick replies, everything sorted to a high standard and great customer service. Do not hesitate to use Roy Brooks. Shout out to Andre the man who has been amazing.
Christopher · 14 June 2023
Agent replied · 13 June 2024
Dear Christopher, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAndre and the team at Roy Brooks were, by far, the best agents I have ever dealt with. Andre was professional, attentive and considerate at every stage of the process; he was on top of everything and made me and housemates feel incredibly reassured during what could have been a rather stressful process. I couldn't have hoped for a better service. Thanks again!
Jake · 15 June 2019
Agent replied · 13 June 2024
Ah, not an April Fool! Many thanks for your kind review Jake. Andre is feeling very loved!
★★★★★ 5/5
GoogleBenson was absolutely fantastic and so helpful. Super chill and friendly he made the whole experience as stress free as possible. Really appreciative for all of his help with securing us a new place to live.
Patrick · 17 September 2023
Agent replied · 13 June 2024
Dear Patrick, Thank you for your kind comments regarding Benson and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleKelly is amazing and helpful. Great communication from Dexter's, friendly and easy to work with.
Celtic · 28 October 2024
Agent replied · 11 November 2024
Dear Celtic, Thank you for taking the time to leave a wonderful 5 star Google review. Kelly will be thrilled to read your kind comments. Kind regards, Asma
★★★★★ 5/5
GoogleHad a welcoming and relaxed viewing of my property with a colleague at Roy Brooks and was sold immediately. Have now been renting with them for just over a year and have never had any problems. Kayleigh is my point of call and she has been absolutely lovely: quick to respond to any queries and very accommodating to my hectic schedule. Would definitely recommend!
Tayler · 15 June 2018
Agent replied · 13 June 2024
Thank you Tayler, Kayleigh is beaming to hear how much you appreciate her!
★★★★★ 5/5
GoogleIt’s been a pleasure working with Stefan and Dexters Nunhead to find me my new property
Charleschristopher · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GooglePleased with the service Hector has provided. Really friendly and helpful! :)
Bianca · 15 April 2026
Agent replied · 16 April 2026
Dear Bianca, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleHarris is the reason I've used Roy Brooks for a considerable number of years. Harris is not your typical estate agent, he's straightforward, honest and exceptionally helpful. He genuinely knows what he's talking about is on point with new (and changing) regulations. Would highly recommendPositiveResponsiveness, Quality, Professionalism, Value
Siobhan · 14 June 2022
Agent replied · 13 June 2024
Dear Siobhan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience with George in the Nunhead branch. Thanks for being so helpful!
Jessica · 16 March 2026
Agent replied · 16 April 2026
Dear Jessica, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleIncredible service from Stefan - he’s truly been so helpful the whole time! Highly recommend
Art · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave a wonderful 5 star Google review. Stefan will be thrilled to read your kind comments. Kind regards, Asma
★★★★★ 5/5
GoogleGeorge at Dexter’s was super helpful at Dexters in Nunhead, great help! Many thanks
Joseph · 16 March 2026
Agent replied · 16 April 2026
Dear Joseph, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleLuca has been really helpful in our whole process, listening to all of our preferences and requirements and helping us curate offers that work for the landlords. Would recommend to any prospective tenants!
Sebastian · 17 October 2023
Agent replied · 13 June 2024
Dear Sebastian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleBenson was an excellent estate agent who helped us through what turned out to be a bit of a tricky process. Very polite, patient and professional.
Jack · 15 March 2024
Agent replied · 13 June 2024
Dear Jack, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleBrilliant estate agents - shout out to Kelly who helped us find the perfect property.
Chris · 22 September 2024
Agent replied · 22 October 2024
Dear Chris, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
★★★★★ 5/5
GoogleAndre was really professional and very helpful from the time of showing us the property all the way through to securing the property for us. We are very happy and I can definitely recommend Andre to anybody!
Lara · 14 June 2023
Agent replied · 13 June 2024
Dear Lara, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat first impression from Benson K. Very warm and helpful, cheers
Alex · 9 April 2026
Agent replied · 16 April 2026
Dear Alex, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleThanks to Natalie and Benson respectively and their colleagues for arranging the redecoration of my flat and finding new tenants for it.
Andrew · 14 May 2024
Agent replied · 13 June 2024
Dear Andrew, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Benson Kusimo has been exceptional. Benson is a real asset for Dexters, I recommend him 100%. Thank you Benson!
Nathalie · 14 May 2024
Agent replied · 13 June 2024
Dear Nathalie, Thank you for taking the time to leave a wonderful 5 star Google review. Benson will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleBenson has been super helpful with our property search and has always been really quick to respond to any of our queries! Made what can be a stressful process a lot more painless.
Elle · 17 September 2023
Agent replied · 13 June 2024
Dear Elle, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.