Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleRestored my faith in estate agents. So helpful, courteous, knowledgable and friendly. Great communication throughout the whole process. Would highly recommend to anyone wishing to use this company.
Ahmed Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Ahmed, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleOrganised a viewing and submitted an offer for a place to let with Benson, couldnβt have been happier with the geniality and professionalism I was met with.
Dylan Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Dylan Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleWe have been working with Benson and he's been great! Very kind and responsive and professional. Would definitely recommend him and Dexters to a friend. 5 stars!
Astrid Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Astrid, Thank you for taking the time to leave a lovely review regarding Benson. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleDolin - fantastic agent. Great at his job!
Paul Β· 26 July 2024
Agent replied Β· 25 August 2024
Dear Paul, Thank you for your kind comments about Dolin. Kind regards, Asma, Customer Relations Team
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5/5
GoogleAn absolute pleasure working with Harris, Dre and the rest of the team. Very informative and efficient, helped me rent my flat very quickly π β¦
Afrahim Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleHad a very good experience with Benson. He was very professional, flexible and responsive and would certainly recommend him to show you properties with Dexters.
RajPopat94 Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear RajPopat94, Thank you for taking the time to leave a wonderful 5 star Google review. Benson will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleProactive approach to letting my property. I was kept up to date regularly by phone where needed but generally it was handled by Roy Brooks smoothly and professionally. A no stress let!PositiveResponsiveness, Quality, Professionalism, Value
Ann Β· 14 June 2022
Agent replied Β· 13 June 2024
Dear Ann, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind regards Lesley Alford Customer Relations Team
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5/5
GoogleWe have been with Roy Brooks for quite a few years now and are very happy with the company. The Head of Property Management in particular is excellent, very knowledgeable, professional and helpful, particularly recommend.PositiveProfessionalism
Latitude Β· 14 June 2022
Agent replied Β· 13 June 2024
Itβs great to hear that you have had a brilliant experience with our Roy Brooks office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
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5/5
GoogleAndre continues to give me confidence that he can find the best tenants for my properties. For many years he has done just that!
James Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear James, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleGreat experience, appreciate Benson for helping us.
Felix Β· 26 June 2024
Agent replied Β· 25 August 2024
Dear Felix, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
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5/5
GoogleReally impressed with my experience of Roy Brooks so far - friendly, helpful, responsive and flexible... Andre, Harris and Stacy have all been great to work with, and I'd recommend them to anyone else.
Kieran Β· 14 June 2022
Agent replied Β· 13 June 2024
Dear Kieran, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldnβt have been any better and the team in our Nunhead office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleGreat Estate Agent Specifically Benson. Really Helpful and accommodating
Sydney Β· 14 May 2024
Agent replied Β· 13 June 2024
Dear Sydney, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Benson. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
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5/5
GoogleI recently contacted Roy Brooks after seeing an advert for a house I was interested and was so impressed by their professionalism and efficiency - over the phone, by email, before and during and after the viewing. Honest, efficient and friendly service, well done!
Kirsten Β· 14 June 2020
Agent replied Β· 13 June 2024
Hi Kirsten, thanks so much! Let us know if we can help with anything in the future.
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5/5
GoogleMy friend and myself recently moved house to a lovely property through Roy Brooks.
We can't thank them enough for all their help and for helping us secure the flat, they really rooted for us because they knew how much we loved it.
Kayleigh especially has been an absolute delight to deal with and so attentive, all our questions were answered before we could ask them and we felt very taken care of. She made the move as stress free as possible.
And also lovely Emma for showing us the flat and booking us in so early on.
Many thanks,
Meeka & Niall X
Niall Β· 15 June 2018
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5/5
GoogleAndre from Dexters is always great in an Emergancy and a fantastic communicator.. Can't recommend him enough! I wouldn't deal with anyone else.
Joy Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Joy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
Googleexcellent experience and smooth coordinating of a fast turnaround on our apartment. Thanks a lot Benson and all the team at dexters !
Adam Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Adam,We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleBenson has given us great service and top tier communication in our search for a new home. We're confident we'll find it soon.
Steve Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Steve, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleI was renting a flat that was managed by Roy Brooks for nearly 4 years. The team have always been swift in replying to any issues and queries and helping me when needed.
Jake Β· 14 June 2022
Agent replied Β· 13 June 2024
Dear Jake, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards Lesley Alford Customer Relations Team
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5/5
GoogleGreat service from Owain. Attentive and always helpful.
Sean Β· 14 May 2024
Agent replied Β· 13 June 2024
Dear Sean, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Owain. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
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5/5
GoogleRecently moved flat with Roy Brooks and was the smoothest move I've had. Harris helped us out massively and was always quick to communicate back with us and we were always in the loop. Big thanks!PositiveResponsiveness, Quality, Professionalism, Value
Grace Β· 14 June 2021
Agent replied Β· 13 June 2024
Hi Grace, thanks for your very kind words. Pat on the back for Harris! Enjoy your Roy Brooks property.
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5/5
GoogleProfessional service, friendly and quick to respond.
Emma Β· 14 May 2024
Agent replied Β· 13 June 2024
Dear Emma, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldnβt have been any better and the team in our Nunhead office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
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5/5
GoogleWeβve had an amazing experience working with Benson, who has been so helpful through the entire process. Would highly recommend.
Ally Β· 19 July 2023
Agent replied Β· 13 June 2024
Dear Ally, Thank you for your wonderful 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleRoy Brooks have been great for us. When we signed for the house it needed a lot of work but everything was near perfect when we moved in. They have responded to our requests and fixed any issues we have had in good time. Nice bunch!
AlexM19936 Β· 15 June 2018
Agent replied Β· 13 June 2024
Thank you Alex, we're so pleased you're happy in your new home and that everything went smoothly. The Lettings Team are chuffed to hear your feedback, thanks again for taking the trouble.
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5/5
GoogleThe Nunhead team was very welcoming, accommodating and prompt when I requested a rental valuation from them. Thanks especially to Harris.
Neil Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Neil, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.