Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent experience - Harris, Benson and Andre run a very tight ship, working in an efficient, effective and informative way. Couldnt have asked for more, huge thanks in making the letting process so easy to date!
Paul · 14 May 2024
Agent replied · 13 June 2024
Dear Paul, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleHarris and Benson of Dexters, Nunhead absolutely deserve a five star review for a five star service. They ensured that we were well informed of developments and delivered a high quality service at a comparative price. Will be using them again and have not doubts in recommending Harris and Benson.
Jeremy · 14 June 2023
Agent replied · 13 June 2024
Dear Jeremy, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe’re in the process of finalising a rental agreement with Dexters, one of their agents, Dolin, has been particularly attentive to our requirements when finding the right place for us.
Ruari · 11 August 2024
Agent replied · 25 August 2024
Dear Ruari, Thank you for your kind comments regarding Dolin and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleHad an excellent viewing with Owain who was very personable and knowledgeable about the property and made us feel focused on, despite his busy schedule! High bar for estate agents who typically make the the process feel robotic. 10/10
Frances · 14 February 2024
Agent replied · 13 June 2024
Dear Frances, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Owain. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleI may have found a suitable rental with another agency but Dexters Nunhead, I met two agents on the weekend they were really helpful and did try to find me something in the area. Nunhead reminds me of a road in Cambridge. Just all round nice community in Nunhead.
Just · 14 June 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAlthough we haven't finished the process completely - I just wanted to say that so far Benson and Luca have been very professional and helpful throughout our search so far. Always helpful on the phone and ready to answer any questions. Thanks a lot.
Will · 17 October 2023
Agent replied · 13 June 2024
Dear Will, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleBeen organising viewings with Benson and he’s been extremely helpful and responsive throughout. Having met him today, can say he’s just as lovely in person!
Emily · 8 October 2024
Agent replied · 22 October 2024
Dear Emily, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleQuick and efficient, very polite and easy going. They were a great help to a long and difficult search with other companies. Thank you.
Mya · 15 October 2024
Agent replied · 22 October 2024
Dear Mya, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleWe had a brilliant experience with Benson at Dexter’s. He found the perfect home for our family. No insincere sales tactics, he’s simply great at his job! Despite a challenging rental market, the process has been seamless. We genuinely recommend both Dexters and Benson.
Jessica · 17 September 2023
Agent replied · 13 June 2024
Dear Jessica, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Benson, and do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat professional support and guidance from Harris and team at Roy Brooks. Invaluable advice for first time landlord. Highly recommend.
Colin · 14 June 2020
Agent replied · 13 June 2024
We're so pleased we could help, Harris will be thrilled with your review, thank you Colin.
★★★★★ 5/5
GoogleBenson, Lettings Manager in Dexter' Nunhead branch is a star, always efficient and professional he, and the Dexter' team have always provided a first rate service!
Damian · 20 August 2024
Agent replied · 22 October 2024
Dear Damian, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleLuca, the letting agent on the nunhead team who helped my partner and I find a property, was extremely helpful, prompt and personable throughout. Quick replies, great customer service and a smooth process throughout. We were very happy to get a flat that we love.
Daisy · 14 June 2023
Agent replied · 13 June 2024
Dear Daisy, Thank you for your kind comments regarding Luca and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe team at Roy Brooks really have made the whole process of letting our property hassle free over the years, Harris always communicates with us every step of the way and assists with any queries we might have The entire team are great to deal with and very helpful, I would highly recommend.PositiveResponsiveness, Quality, Professionalism
Phil · 14 June 2022
Agent replied · 13 June 2024
Dear Phil, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind regards Lesley Alford Customer Relations Team
★★★★★ 5/5
GoogleKelly showed us the property and explained everything perfectly. Her professionalism and attention to detail made the entire process really smooth. Highly recommend her services!
Débora · 11 August 2024
Agent replied · 25 August 2024
Dear Debora, Thank you for your kind comments regarding Kelly and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDemi Moore has made the difficult business of buying a house an absolute pleasure. I could not have asked for a more helpful and engaged person to work with. Demi’s expertise and positivity shine through in every interaction. Thank you, Demi!
Kate · 17 September 2023
Agent replied · 13 June 2024
Dear Kate, Thank you for taking the time to leave a lovely review regarding Demi. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery professional service from both Kelly and Ben in arranging and conducting the viewing. They sure all my questions were answered promptly.
Valentina · 24 September 2024
Agent replied · 22 October 2024
Dear Valentina, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma
★★★★★ 5/5
GoogleWe’ve been working with James over the last couple of months to secure our rental property. He has been extremely helpful, professional and efficient, as well as pleasant to work with. He has made our experience incredibly smooth and would recommend to anyone.
Gemma · 14 June 2023
Agent replied · 13 June 2024
Dear Gemma, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat agency, through my search I spoke to loads of different agents across London, Luca at Roy Brooks however stood out above all the rest. Fantastic communication and keen to go the extra mile to help find the right property. Highly Recommended
Jonathan · 14 June 2023
Agent replied · 13 June 2024
Dear Jonathan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleExceptional service from Stefan! He really helped me and my flatmates with a property, booking a viewing and all. Might have called him one too many times but he’s just too approachable!
Andri · 12 June 2025
★★★★★ 5/5
GoogleRoy Brooks have been reliable, trustworthy and friendly company. The team are very professional and ensure the highest standards. My friends and I have rented a property with Lewis as a property manager, who has been organised, patient and very quick to deal with any issues.
Overall, we have been really happy with the whole service, from viewing to our extended tenancy, can't recommend them enough.
Megan · 15 June 2018
Agent replied · 13 June 2024
Thanks Megan for taking the time to send such lovely feedback. Lewis is chuffed to be mentioned and the Lettings Team really appreciate your kind words
★★★★★ 5/5
GoogleDexters helped me to let out my flat in a prompt, helpful and timely manner
Jack · 24 November 2024
Agent replied · 8 December 2024
Dear Jack, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleHaving Andre help us find a new place to live has been a really great experience. Super friendly, helpful and responsive. Couldn’t really ask for much more!
Sirus · 14 April 2024
Agent replied · 13 June 2024
Dear Sirus, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDaniel from Dexters Nunhead gave us a great experience and could help us quickly locate and view the property. He guided us through to make an offer and was always prepared to answer any questions.
Vivian · 17 October 2023
Agent replied · 13 June 2024
Dear Vivian, Thank you for taking the time to leave a wonderful 5 star Google review. Daniel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleIt was a pleasure working with Benson. The whole process of starting our journey to finding a property was smooth and friendly.
Joshua · 26 June 2024
Agent replied · 25 August 2024
Dear Joshua, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.