Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRoy brooks provide and excellent service as our letting agents and property managers. They respond to tenant requests and problems promptly , informing us immediately , advising us and then asking for our consent to carry out repairs alterations etc.
They are proactive in searching for new tenants and carry out all the required checks and organising contracts in a timely fashion.
We would recommend Roy brooks as letting agents and property managers.
Jyothi · 15 June 2018
★★★★★ 5/5
GoogleJosh is the nicest and most helpful agent I’ve ever come across. Would 100% recommend.
Joshua · 14 June 2023
Agent replied · 13 June 2024
Dear Joshua, Thank you for your kind comments regarding the Nunhead team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLewis and team managed my flat for 4 years and 2 tenants. Great personal service and communication. Resolved any issues quickly and efficiently. Would recommend.
Mark · 14 June 2022
Agent replied · 13 June 2024
Dear Mark, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWe were recently shown a flat by Kelly from Dexter's Nunhead office - she was super friendly, approachable and knowledgable about the house/area. I'd definitely recommend getting in touch if you're looking for a flat in this area!
Katie · 15 October 2024
Agent replied · 22 October 2024
Dear Katie, We really appreciate you taking the time to leave such lovely comments about Kelly. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleBenson was great and helped me move quick, good place to rent from
Solomon · 14 June 2023
Agent replied · 13 June 2024
Dear Solomon, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience working on my non-trivial accommodation request with Hector Pilaguano, professional, helpful and nice. Thank you!
Dmitry · 10 April 2026
★★★★★ 5/5
GoogleThanks Joshua for the smooth process of securing our lovely new flat!
Immy · 14 June 2023
Agent replied · 13 June 2024
Dear Immy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAndre was extremely helpful and responsive through the process. I very much appreciated his prompt communication and detailed explanations! Thanks, Andre. :)
Sara · 14 June 2022
Agent replied · 13 June 2024
Dear Sara, It’s great to hear that you have had a brilliant experience with our Nunhead office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJack is always both friendly and professional!
Lee · 17 October 2023
Agent replied · 13 June 2024
Dear Lee, Thank you for taking the time to leave a lovely review regarding Jack. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAll I have to say is ask for Benson if you want to secure your new home in a stress free and professional way. Has been a great help from start to finish. I would recommend Dexters Nunhead a lot!
Jacob · 11 August 2024
Agent replied · 25 August 2024
Dear Jacob, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleBenson at Dexter's has been an incredible letting agent. He provides excellent customer service and he was so helpful in our search for a new property to rent. He's attentive, quick to respond and answer any questions and committed to ensure the whole process goes smoothly. Couldn't ask for a better agent!
Numi · 16 December 2023
Agent replied · 13 June 2024
Dear Numi, Thank you for your kind comments regarding Benson and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleBenson is the best, really helpful! Definitely recommend
Honor · 18 August 2023
Agent replied · 13 June 2024
Dear Honor, Thank you for your kind comments regarding Benson and your 5* review. We are grateful that you have taken the time to leave a review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJoshua Reid has been exceptionally helpful, his fast responses and knowledge about the property,
we rented made our journey easy.
Louis · 14 June 2022
Agent replied · 13 June 2024
Dear Louis, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai, Customer, Relations Team
★★★★★ 5/5
GoogleBenson was lovely and good estate agent.
Hiwet · 18 August 2023
Agent replied · 13 June 2024
Dear Hiwet, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI visited a flat with my friend SERGE and the agent Dolin Baker who was in charge was fantastic very friendly and very professional ,I will always tell people to go to Dexter for renting
ERIC · 24 September 2024
Agent replied · 22 October 2024
Dear Eric, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleI have had such patient and constructive help from all of the Nunhead team
Owain, Benson and Andre welcomed me in when I arrived without prior notice requesting help and advice
Excellent care and I highly recommend using the Dexters letting team at Nunhead
Belinda · 14 April 2024
Agent replied · 13 June 2024
Dear Belinda, It’s great to hear that you have had a brilliant experience with our Nunhead office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI've had a wonderful experience looking for my next rental property. Andre showed me a property that didn't work out, but remembered what I was looking for. He called me up when one came to his attention. He sent me pics and then went out of his way to accommodate me seeing the place late in his working day. He was generous with his time seeming to really care that I found the right place for me. He acted swiftly to communicate my offer to the landlord and I'm pleased that I'll be moving in in 3 weeks! My experience has been great so far.
Collin · 15 June 2019
Agent replied · 13 June 2024
Cheers Collin! Andre is a bit of a gent and we're delighted you found somewhere you love
★★★★★ 5/5
GoogleA really thoughtful and attentive experience with Kelly from the Nunhead branch, she’s been brilliant and super proactive with sending us great property suggestions giving us confidence that we will find the right one!
Christine · 22 September 2024
Agent replied · 22 October 2024
Dear Christine, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleWhen a rental fell through one week before we were meant to move in due to the landlord, the Roy Brooks team helped us find another flat within a day and even waived their fees because of the last minute drama which was very generous. The screening process however is laborious and unforgiving of anyone not in really normal employment, but I guess that's the same for most estate agents, so no blame on RB. Would recommend to friends.
Jeremy · 15 June 2019
Agent replied · 13 June 2024
Thanks so much Jeremy. We were delighted to be able to help : )
★★★★★ 5/5
GoogleBeen with Roy Brooks a great chunk of my life and not because I was too lazy to look any further. Good advice and genuine help from a great bunch of people. James the owner having been in this business all his life will have the answers to your questions, if not will soon get them for you. Would you expect a man that has obviously been to the right schools and at the time was wearing a nice suite to climb up on a high roof to question roofers on my behalf.
John · 15 June 2018
Agent replied · 13 June 2024
Hello John! Thanks you for your reliably funny review. If you need James to climb any more drainpipes, just let us know - more than happy to send the boss up again!
★★★★★ 4/5
Googlekellymunywa is a very friendly lady, she was waiting for me in advance before I got there. And introduced lots of information to me in terms of the flat. Well done.
Mingxia · 8 October 2024
Agent replied · 22 October 2024
Dear Mingxia, Thank you for leaving a Google review for our Nunhead office. Kind regards, Asma
★★★★★ 5/5
GoogleWe had great experience working with Dexter's to find us a rental property. Dolin did an amazing job of keeping us updated through the negotiation and was incredibly supportive throughout the process
Adam · 22 September 2024
Agent replied · 22 October 2024
Dear Adam, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleSpoke with Hector - he was great! Very helpful and efficient
Connor · 15 April 2026
★★★★★ 5/5
GoogleOur experience searching for a property with our agent, Benson, has been a pleasure so far - kind, attentive and sincere. I’d recommend him to anyone. Fingers crossed we get good news 🤞🤞 …
David · 4 August 2024
Agent replied · 25 August 2024
Dear David, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.