Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery friendly and helpful letting agent. Arranged a property viewing with Benson, who was prompt and efficient. Would recommend.
Corinne · 14 June 2023
Agent replied · 13 June 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleBenson recently helped me and my girlfriend find a flat. Very friendly and helpful. He’s a star!
Sam · 14 June 2023
Agent replied · 13 June 2024
Dear Sam,Thank you for your lovely words regarding Benson and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe team from Roy Brooks helped make our move incredibly smooth and easy.
They were very flexible with our move in date and the flat was in perfect condition (clean and freshly painted) when we moved in.
Kayleigh in particular was a great help- super friendly and efficient! All the paperwork was sorted easily and in plenty of time - and all of our questions and requests were dealt with very quickly.
Adam · 15 June 2018
★★★★★ 5/5
GoogleReally happy with Roy Brookes and James McWhinney and his colleagues who were very helpful and professional in our search for a new home !
Juliette · 14 June 2022
Agent replied · 13 June 2024
Dear Juliette, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Lesley Ashford, Customer Relations Team
★★★★★ 5/5
GoogleRoy Brooks have been managing my rented flat for 15 years and have always been very responsove, efficient and easy to work with.PositiveResponsiveness, Professionalism, Value
Simon · 14 June 2022
Agent replied · 13 June 2024
Dear Simon, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Lesley Alford Customer Relations Team
★★★★★ 5/5
GoogleRoy Brooks have been our agents for 8 years and always help us to get the most out of our property. They are professional and very quick to respond to any issue. I would highly recommend them
Carole · 15 June 2018
Agent replied · 13 June 2024
Excuse our late reply but we'd like to say thanks very much for your kind review Carole
★★★★★ 5/5
GoogleVery accommodating and easy to work with. Helped me find, move and settle into my new home. James in particular is great!
Pretty · 14 June 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI’m very happy with Joshua and Jonathan, good job guys
Lorena · 19 July 2023
Agent replied · 13 June 2024
Dear Lorena, Thank you for taking the time to rate your service with our Dexters Nunhead office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience working with Benson, would highly recommend this agency.
Maxime · 19 July 2023
Agent replied · 13 June 2024
Dear Maxime, Thank you for your kind comments regarding the Nunhead team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience dealing with Benson and Andre. Super nice and helpful
Sam · 14 June 2023
Agent replied · 13 June 2024
Dear Sam, Thank you for your great 5 star review, and mentioning your experience with Benson in our Nunhead office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSuper helpful, and quick responses. Great houses, and helpful team.
Judy · 14 June 2023
Agent replied · 13 June 2024
Dear Judy, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI’m very grateful with Joshua and Jonathan
Saul · 19 July 2023
Agent replied · 13 June 2024
Dear Saul, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAn amazing team ! So helpful and always there when u need questions answered an amazing team !
Dean · 14 June 2022
Agent replied · 13 June 2024
Dear Dean, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Nunhead office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from Andre - always helpful, informative, friendly, timely.. everything you'd want from a letting agent really.
OG · 14 June 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery persistent, thorough and diligent.
Michael · 14 June 2023
Agent replied · 13 June 2024
Thank you for your lovely 5 star review and kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat service! Rosie in particular has been very helpful in sorting any issues out.
William · 14 June 2022
Agent replied · 13 June 2024
Dear William, Thank you so much for your 5* review and kind comments regarding Rosie. Kind regards Lesley Alford Customer Relations Team
★★★★★ 5/5
GoogleExcellent service. Nothing too much trouble and quick to respond.PositiveResponsiveness, Quality, Professionalism, Value
Bob · 14 June 2022
Agent replied · 13 June 2024
Dear Bob, We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Lesley Alford Customer Relations Team
★★★★★ 4/5
GoogleI used James for letting our house. I found the team at Roy Brooks really helpful and would be happy to recommend them for lettings!
Joss · 15 June 2019
Agent replied · 13 June 2024
Thanks so much for your kind review Joss. James is (deservedly) beaming from ear to ear!
★★★★★ 5/5
GoogleGreat experience with James who showed us our new rental property. Rare to find a letting agent who seems honest and genuine!!
Sharleen · 14 June 2020
Agent replied · 13 June 2024
Thanks Sharleen! James is a bit of a sweetie ; )
★★★★★ 5/5
GoogleWe have always received great service and support from Roy Brooks, the guys are friendly and always helpful. Any repairs are done prompt and swiftly.
Liz · 15 June 2018
Agent replied · 13 June 2024
Thanks Robbert! Have a lovely weekend
★★★★★ 5/5
GoogleVery good experience with Roy Brooks. James provided an excellent and attentive service and communication was good throughout. Would definitely recommend.
Anthony · 15 June 2019
Agent replied · 13 June 2024
Thank you Anthony for taking the time to review us. James is chuffed and positively glowing!
★★★★★ 5/5
GoogleRating only, no written review.
Elaine · 2 April 2026
★★★★★ 5/5
GoogleRating only, no written review.
Veronica · 16 February 2026
Agent replied · 16 April 2026
Dear Veronica, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleAmazing Support
Harry · 16 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.