Trusted Agent profile Β· London

Dexters London reviews

β˜…β˜…β˜…β˜…β˜… Excellent

343 reviews across 1 platform

44 Ladywell Road, London, SE13 7UZ

Dexters's office in London, at 44 Ladywell Road, is rated 4.9 out of 5 across 343 reviews on 1 platform, including 343 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

343

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Joshua Reid was enormously helpful in our flat rental, thoroughly involved in every stage, from viewing to the acceptance and signing of our contract. He is incredibly personable and kind, talking us through the process with clarity, and he was always on-hand too answer questions we had. Given how competitive the London rental market is supposed to be, I was shocked at how quick and easy the whole process was with Joshua! We were delighted with our experience and can't wait to move in

Rupert Β· 18 February 2024

Agent replied Β· 17 June 2024

Dear Rupert, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Joshua. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.

5/5

Google

Ash was incredibly quick to the mark and responsive following my enquiry. I was juggling looking for a tenant with looking for a new flat. He advised me from all angles in terms of timings and what I’d need to get set up. Ash and the team found me a tenant within a day of the first viewing. It has been a pleasure to work with the Dexters team thus far, nothing but praise. Keep it up and thanks for the help!

Louis Β· 18 February 2024

Agent replied Β· 17 June 2024

Dear Louis, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ashley. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.

5/5

Google

We had a really positive experience finding a place to rent with Dexter's. Natasha has been so helpful in answering all our questions and making sure the process went smoothly.

Imogen Β· 16 December 2025

Agent replied Β· 16 April 2026

Dear Imogen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Kayley has been brilliant in helping me find somewhere to rent, and throughout the process that followed. Clear updates, timely responses, and an efficient process.

Tom Β· 11 January 2026

Agent replied Β· 25 January 2026

Dear Tom, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Honestly, thank you for helping me get my dream flat. Both Natasha and Kayley were great and took me through the processes with ease and care. πŸ’― recommend these guys! …

Marta Β· 16 November 2025

Agent replied Β· 16 April 2026

Dear Marta, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I had a great experience working with Kayley so far. From our first interaction, she was not only professional but also reassuring. She took the time to listen to my needs and guided me through the process. Her responsiveness and attention to detail made a potentially stressful situation much easier. I would highly recommend Kayley to anyone looking for a dedicated and supportive agent.

Eliza Β· 18 October 2024

Agent replied Β· 24 October 2024

Dear Eliza , Thank you for taking the time to leave a lovely review regarding Kayley. Kind regards, Asma

5/5

Google

Wonderful service. The Estate Agent (George Gr.) that was on our application was so patient and helpful. He helped us find a new place, especially on a time crunch, and sorted out the application process almost immediately. Thank you George and Dexters.

Diana Β· 16 July 2025

Agent replied Β· 16 April 2026

Dear Diana, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Natasha was so lovely and worked hard to help me get everything ready for my new let. The whole team was friendly, communicative and easy to work with. Nicest experience I've had with a letting agents. Thanks Dexters!

Flossie Β· 19 August 2025

Agent replied Β· 9 September 2025

Dear Flossie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

We are elated to have rented a lovely apartment with no hassles whatsoever. A very big thank you to Vanya in particular. She has been very professional, helpful, and communicative, right from the very beginning, through the entire process and sealing of the agreement. Many thanks to you Vanya, and your wonderful team (Joe, et al) for making our experience silky smooth.

Rasheed Β· 10 October 2024

Agent replied Β· 24 October 2024

Dear Rasheed, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Ashley and Natasha were amazing help with everything, they made the progress very quick and were super helpful. Will definitely come back for any future tenancy’s.

Soraia Β· 16 November 2025

Agent replied Β· 16 April 2026

Dear Soraia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

My mum and stepdad were looking for a property to rent and found a studio they were interested in. An agent by the name of Ishaan was able to organise a viewing for them very quickly and efficiently. Ishaan has excellent communication skills and it was easy to talk to him. The viewing went well, Ishaan was professional and down to earth. Made my mum feel at ease and at such a young age we are very impressed and can see a bright future. My mum and stepdad look forward to working with Dexter's and in particular Ishaan. Thank you

Kristina Β· 22 August 2023

Agent replied Β· 17 June 2024

Dear Kristina, We really appreciate you taking the time to leave such lovely comments about Ishaan. He will be delighted to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We worked with many members of the team and we find them all to be extremely helpful and insightful. Suzzannah Rattenbury was our point of contact for the final push to get tenants and we greatly appreciated the level of confidence she gave us in the process. Extremely insightful and cared greatly about making sure the right tenants were placed in the property.

Jonathan Β· 25 July 2024

Agent replied Β· 24 August 2024

Dear Jonathan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

George was extremely patient and supportive throughout our flat hunting journey. He was sure to keep in contact and offer advice when needed. He went above and beyond for us to make sure that we got our dream flat and went as far as working out of his hours to ensure our first night in the new flat went smoothly. Couldn’t be happier with the agent we were lucky to have!

Belinda Β· 18 February 2024

Agent replied Β· 17 June 2024

Dear Belinda, Thank you for your kind comments regarding George and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.

5/5

Google

I dealt with Natasha Wenham, who helped with a difficult international move - Natasha was friendly, helpful, responsive and caring, and helped ensure the process was as easy as possible, even through roadbumps. I highly recommend working with her!

Tomas Β· 16 June 2025

Agent replied Β· 16 April 2026

Dear Tomas, Thank you for taking the time to leave a wonderful 5 star Google review. Natasha will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

I had multiple viewings and by far, Ishaan’s viewing was the best. His friendliness and high standard of professionalism are much appreciated. Everything went smoothly and my offer was put in and accepted the very next day. I’ve also had an excellent experience with George. I appreciate the regular updates and help in making sure that everything is okay. Thank you for the hassle free transaction. Really recommend Dexters, especially those two, for their 5* customer service.

Michi Β· 21 September 2023

Agent replied Β· 17 June 2024

Dear Michi, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Kayley has been a star helping us find and secure our dream property meeting *exactly* our wishes and specification. Her communication has been exceptionally good and she's been an absolute delight to work with. Thank you Kayley and Dexters!

Joe Β· 26 May 2025

Agent replied Β· 16 April 2026

Dear Joe, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Dexters made every step of the journey very easy, our lettings consultant Natasha Wenham was extremely helpful and responsive!

Duncan Β· 16 December 2025

Agent replied Β· 16 April 2026

Dear Duncan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Kayley was brilliant! We worked with her whilst securing a rental property and she was very communicative and we built a relationship with her instantly! The whole experience with Kayley and Dexters felt natural, stress free and seamless …

Lucy Β· 16 May 2025

Agent replied Β· 16 April 2026

Dear Lucy, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Ashley Dawkins is by far the most competent, helpful and professional lettings agent I have dealt with in 25 years. He's engaged, communicates clearly and often and goes out of his way to sort out issues. He even played the role of part-time plumber when we had an emergency in a flat, and that too without me asking. You want this man on your lettings team, it's that simple. If you want the best, ask for Ashley.

Amit Β· 18 June 2023

Agent replied Β· 17 June 2024

Dear Amit, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Natasha was incredibly helpful, friendly and a great communicator!

Carolina Β· 16 February 2026

Agent replied Β· 16 April 2026

Dear Carolina, Thank you for taking the time to leave a wonderful 5 star Google review. Natasha will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

I had a great experience with Sebastian Roche, the letting process went very smoothly. An extra plus to Dolin, who was very helpful and guided me through the whole process and kept me updated regularly. As I just moved to London, I was pretty nervous at first because I heard quite some horror stories about finding a place to stay here. But thanks to Sebastian Roche, everything went smoothly and my worries are gone. 😊

Gigi Β· 18 June 2023

Agent replied Β· 17 June 2024

Dear Gigi, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Kayley was brilliant from start to finish. She was so kind and approachable, and her knowledge really put me at ease throughout the process. Nothing was too much trouble, and she was always happy to help. Her friendly and positive attitude made such a difference. Thank you Kayley!

Luke Β· 1 December 2024

Agent replied Β· 8 December 2024

Dear Luke, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Great working with George and team. Responsive, helpful and thorough.

Richard Β· 23 January 2026

Agent replied Β· 16 April 2026

Dear Richard, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Moving house is always stressful. Probably one of the most stressful things to do whilst juggling the demands of work and daily life, however Josh and the team at Dexters were fantastic. Josh would call me and update immediately on the situation and was all round a very pleasant guy to deal with. We’ve now moved into our new house and we absolutely love it! Thanks Josh!

Matthew Β· 20 December 2023

Agent replied Β· 17 June 2024

Dear Matthew, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Gold.

The Trusted Agent

Is this your office? Claim your page.