Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJamil - Dexters
Jamil provided excellent , professional service helping me to secure a purchase. Thank you
David · 15 September 2021
Agent replied · 10 June 2024
Dear David, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 1/5
TrustpilotAvoid like plague!
Avoid, very bad people!
James · 22 December 2022
Agent replied · 10 June 2024
Dear James, I am sorry to read your 1 star review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotThey can cause a lot of unnecessary…
They can cause you a lot of unnecessary stress.
Giulia · 31 May 2022
Agent replied · 10 June 2024
Dear Giulia, Thank you for your feedback, we are sorry to hear what you have experienced. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotProperties they show are good
Properties they show are good, but didn’t tick all the boxes of my criteria
Edward · 23 August 2021
Agent replied · 10 June 2024
Dear Edward, thank you for your 4* review and your feedback. We appreciate all feedback and the team will keep in touch in regards to your property search. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleHighly recommended agency. Especially our agent K.Kiryakov. During move out respected our quite time and arrange viewings in advance and respected our terms.
Mindaugas · 13 June 2018
Agent replied · 12 June 2024
Dear Mindaugas, Thank you very much for your great review regarding our Shoreditch Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleFacilitated the moving experience wonderfully. Found a brilliant property. Everything sent to my email account with no hassle at all. Would certainly use again.
Harry · 13 June 2017
Agent replied · 12 June 2024
Dear Henry, Thank you for your review regarding your experience with our Shoreditch Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 1/5
TrustpilotRude agent
Rude agent , poor customer service, lack of clarity and accountability
Mary · 26 January 2022
Agent replied · 10 June 2024
Dear Mary. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotSold my property with Chris
Sold my property with Chris, professional and quick on closing the deal!
George · 17 November 2021
Agent replied · 10 June 2024
Dear George, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service
Great service, lovely customers service and really happy overall with my experience
Sarah · 16 September 2021
Agent replied · 10 June 2024
Dear Sarah. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleMy account manager, Sam Aldred, is friendly, helpful and proactive in tackling difficult issues. I'm very happy with his service.
Richard · 13 June 2019
Agent replied · 12 June 2024
Dear Richard, I am writing to say thank you for your kind comments about the service you received from our Shoreditch Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleWe have had a lovely experience dealing with Dexter’s and James especially, can’t wait to move into our new home.
Annie · 11 June 2019
Agent replied · 11 June 2024
Dear Annie, Thank you for your review regarding your experience with our Shoreditch Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotChloe McNamara has been extremely…
Chloe McNamara has been extremely helpful in our search for a property.
Lynn · 27 August 2021
Agent replied · 10 June 2024
Dear Lynn. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Good luck with your move. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 1/5
TrustpilotThe worst estate agents
Bad estate agents. Low efficiency estate agents. Helpless estate agents.
Customer · 24 December 2021
Agent replied · 10 June 2024
We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleGreat service and value for money. The staff are very professional and knowledgeable. Would use them again.
Mrs · 10 June 2020
Agent replied · 11 June 2024
Dear Sonia, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Shoreditch Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI've really enjoyed working with Isaac on my flat search. He has been very professional, communicative, and accommodating throughout the process.
Molly · 11 June 2018
Agent replied · 11 June 2024
Dear Molly, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Shoreditch Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
TrustpilotThey go way above the standard to give…
They go way above the standard to give Excellent Service
Frank · 3 December 2021
Agent replied · 10 June 2024
Dear Frank, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotHad an amazing experience with this…
Had an amazing experience with this company and where extremely helpful
Shooters · 23 September 2021
Agent replied · 10 June 2024
Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service!
Great service!Poppy’s been super friendly and professional! Thank you sooooo much!
Eric · 23 September 2021
Agent replied · 10 June 2024
Dear Eric, thank you for the 5* review. We appreciate you taking the time to leave us a review and wish you all the best going forward. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleAlex Lessios and the lettings team were very helpful with my search. Thank you very much!
Dimosthenis · 12 June 2020
Agent replied · 12 June 2024
Dear Dimosthenis, Having read your review, we would like thank you for your feedback about our Shoreditch Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotDexters have been amazing with the…
Dexters have been amazing with the search for a property.
Alyisha · 16 September 2021
Agent replied · 10 June 2024
Dear Alyisha, thank you for your 5* review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleAlex did a fantastic job for with my apartment finding great tenants with short notice
George · 12 June 2020
Agent replied · 12 June 2024
Dear George, We greatly appreciate you putting aside the time to submit a review about our Shoreditch Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotThese guys were incredibly helpful when…
These guys were incredibly helpful when I was looking for some advice
Jason · 22 March 2021
Agent replied · 10 June 2024
Dear Jason, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Cricklewood Moritz
Dexters Cricklewood Moritz, great experience!
Julio · 13 May 2022
Agent replied · 10 June 2024
Dear Julio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 3/5
GoogleVery happy with Ellie
Susan · 12 June 2022
Agent replied · 12 June 2024
Dear Susan, thank you for taking the time to leave a review for Ellie in our Shoreditch office. We wish you all of the best and hope we can assist you in the future. Kind Regards Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.