5/5
TrustpilotDexters has gone above and beyond
Dexters has gone above and beyond! Couldn’t recommend them more! Thank you
Trusted Agent profile · London
Dexters London reviews
★★★★★
2,586 reviews across 2 platforms
44 Great Eastern Street, London, EC2A 3EP
Dexters's office in London, at 44 Great Eastern Street, is rated 4.4 out of 5 across 2,586 reviews on two platforms, including 674 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotSPAMMERS
They keep sending letters and letters EVERY SINGLE month offering their services or properties. They just generate more waste!
1/5
TrustpilotOh my god
Oh my god, so very very unprofessional. I’d lick a stinging nettle rather than work with them again.
1/5
TrustpilotThey simply do not refund our deposit
They simply do not refund our deposit, we have been waiting for it for around 3 weeks
1/5
TrustpilotVery third class service they don't…
Very third class service they don't know how to speak to there clients and assault them
5/5
TrustpilotI deal with Sonia - professional, effective and friendly
I deal with Sonia and it has been a pleasure. Professional, effective and friendly - can't ask for more.Keep up the good work.
1/5
TrustpilotAbsolutely atrocious customer service
Absolutely atrocious customer service. The staff becomes extremely unhelpful the second you sign the tenancy agreement.
5/5
TrustpilotExcellent service from Georgina and…
Excellent service from Georgina and Sheikh. Any problems are dealt with promptly. would highly recommend them.
1/5
GoogleRating only, no written review.
Agent replied · 10 December 2024
Dear Evelyn, I am sorry to hear that your experience with us hasn’t been as we would expect. Please contact me at customerrelations@dexters.co.uk so that we can discuss further. Kind regards, Asma
5/5
GoogleRating only, no written review.
Agent replied · 9 November 2024
Dear Deborah, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
5/5
TrustpilotThank you Petros !
Rating only, no written review.
Agent replied · 13 June 2024
Dear Lucia, Thank you fo much for your 5* review and kind comments. Kind regards, Asma, Customer Relations Team
1/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
I am concerned to read your comments but am unable to identify you on our database. Please do contact me directly ( asmachughtai@customerrelationsteam.co.uk ) with further details and we will then look into this for you. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 26 August 2024
Dear Andrea, Thank you for your review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotExcellent service from Donalina
Rating only, no written review.
Agent replied · 10 June 2024
Dear Richard, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotExcellent service
Rating only, no written review.
Agent replied · 10 June 2024
Thank you for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotThey cannot be trusted.
Rating only, no written review.
Agent replied · 10 June 2024
Dear Chris, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotTop people
Very helpful
Agent replied · 10 June 2024
Dear Stella, Thank you for your review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotKeeps me well informed.
Rating only, no written review.
Agent replied · 10 June 2024
Dear Pierre, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotVery professional and responsive
Rating only, no written review.
Agent replied · 10 June 2024
Dear Benjamin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Dear Adnan, I am sorry to hear that your experience with us hasn’t been as we would expect. Please contact me at customerrelations@dexters.co.uk so that we can discuss further. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGraziana is brilliant!
Rating only, no written review.
Agent replied · 10 June 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat with fast response.
Rating only, no written review.
Agent replied · 10 June 2024
Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSo far so good.
Rating only, no written review.
Agent replied · 10 June 2024
Dear Fatma, Thank you for taking the time to rate your service. We appreciate you posting this. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotBest employee for me is Anthony Grundy
Rating only, no written review.
Agent replied · 10 June 2024
Dear Tony, Thank you for taking the time to leave us a 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Dexters London
How many reviews does Dexters London have?
Dexters's London office has 2,586 reviews across two platforms: 674 on Google, 1,912 on Trustpilot (across the whole business).
What is Dexters London's rating?
Dexters London is rated 4.4 out of 5 across all 2,586 reviews, and 4.8 out of 5 on Google from 674 reviews.
Has Dexters won any awards?
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
Where is Dexters's London office?
Dexters London, 44 Great Eastern Street, London, EC2A 3EP.
