Trusted Agent profile · London
★★★★★
2,634 reviews across 2 platforms
44 Great Eastern Street, London, EC2A 3EP
Dexters's office in London, at 44 Great Eastern Street, is rated 4.4 out of 5 across 2,634 reviews on two platforms, including 674 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThe team at Dexters were very professional and proactive. Very grateful for the support and attentive service.
Dear John, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDEALT WITH WILL CRACKNELL, WHO WAS VERY PROFESSIONAL AND OFFERED REALLY GOOD ADVICE, WILL DEFINITELY BE USING DEXTERS AGAIN IN THE FUTURE, THANKS AGAIN.PositiveResponsiveness, Quality, Professionalism, Value
Dear Tom, thank you for your kind words for Will, we look forward to seeing you in one of our offices in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotBailey couldn’t have been more helpful…
Bailey couldn’t have been more helpful and responsive; thank you so much!
Dear Matilda, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotThe worts agency so far
The worts agency so far, please don’t bother to say ,,we sorry to hear that let us help,,!!!
I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotTalullah at Dexters
Talullah at Dexters has always been really prompt at responding to issues, no matter how small, and she is friendly, and helpful on the 'phone.
Dear Fiona, Thank you for taking the time to leave such a lovely review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleFantasic service with Sarah! It was quick, efficient and very professional. We were very satisfied. Thank you for your help Sarah. We definitely use Dexter again.
Dear Allen, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotAbsolutely terrible service
Absolutely terrible service. They want you to pay immediately, but when it’s their time to respond they take ages. They are taking more than a month to return my deposit (>2000£).
We are disappointed to read your review. Can you please email us at customerrelations@dexters.co.uk with more information so we can look into this further for you. Kind Regards Asma Chughtai Customer Relations Team
5/5
GoogleAliah from Dexters was great at coordinating our move in!
Dear Simant, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotWonderful service from Natasha
Wonderful service from Natasha. Responsive and helpful through the whole process. Thank you!
Dear Paul, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleExcellent service, quick and reliable. We were moving here from another country and AJ (Abisola-Jaydee) made the process seamless. She was always helpful, friendly and quick to reply and address any issues. Thanks AJ and Dexters!!
Dear Paul, Thank you for taking the time to write a review about the great service you received from our Shoreditch Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
TrustpilotGood, attentive service
Good, attentive service by Taylor, Donalina and Sonia.Would recommend.
Dear Robs, It’s great to hear that you have had a brilliant experience with our Team. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotDexters, Tufnell Park. Hopeless.
Hopeless, you spend an hour with their top sales guy who then passes on nothing to a kid in his first suit who doesn't even know where the boiler is.
Dear Mr Steve. We are sorry to hear that your experience with us didn’t go as planned and would be keen to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotRasel helped me immensely
Rasel helped me immensely. Super professional and makes the whole renewal process a breeze.
Dear Terry, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotRasel Islam Was good at communicating…
Rasel Islam Was good at communicating the whole time when sorting a renewal contract
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleIve had an excellent experience with Sara ! She was very responsive and made the process easier for me to settle in my new flat
Dear Ayoub, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Trustpilotprofessional approaches
Me members of staff are very Very helpful and professional.
Dear Kin Tse Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleBeen in contact with Sarah Gashi and she has been nothing but professional, with a great attitude and positivity for all our questions and queries!PositiveProfessionalism
Dear Felix, thank you for you kind words for Sarah, the office will be delighted to read your comments. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleBailey Strutton has gone above and beyond to make sure any issues are dealt with and has been great at following up and checking in
Dear Ella, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Trustpilotconstant updates and feedback following…
constant updates and feedback following recent floodfrom Kiera
Dear Vic, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAlex my property director has been a total angel; letting my property on numerous occasions and supporting me during difficult times during Covid. I recommend the agency highly.PositiveResponsiveness, Quality, Professionalism, Value
Dear Sara. We are pleased to read you received a five star service from Alex in our Shoreditch office. We hope that we can assist you again in the future. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleThe team at Dexters managed to find us a number of suitable tenants in minimal time for our property in east London. James managed the viewings and arranged all the contracts etc with the minimum hassle for us :-)
Dear Juliet, Thank you for your review regarding your experience with our Shoreditch Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleThis was my first renting out experience in London after purchasing a buy to rent flat. The team at Dexters was extremely helpful and very professional. I would strongly recommend them and plan to use them in the future again
Dear Mr Oswaldt, Thank you for your email regarding your letting experience with the Shoreditch office. I do hope that we can continue to be of assistance to you and would like to take this opportunity to wish you the very best for the future. Kind regards, Anna Devey Customer Relations Administrator.
5/5
TrustpilotRasel Islam Is great
Rasel Islam Is great. Makes tenants feel valued and communicates everything well.Rhys & Maria
Dear Rhys & Maria, Thank you for your 5 star review and kind comments regarding Rasel. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI had great pleasure working with Ms. Olabode and Mr. Kiryakov of this office. In addition to their professional and pleasure attitude, their responses were prompt and they were supportive in many ways. I would absolutely recommend!
Dear Özgün, We are really pleased to read your positive review regarding the service from our Shoreditch Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
