Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMrs FS
I found Ms Phoebe very skilled kind professional in her management
Mrs · 5 March 2024
Agent replied · 10 June 2024
Dear Fereshteh, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleElli and Andrew - thank you for everything! Elli helped me with the purchase on chasing in and out, and I have just got the exchange sorted before the stamp duty holiday.
Matt · 12 June 2022
Agent replied · 12 June 2024
Dear Ahmet, Thank you for taking the time to leave such great feedback regarding your experience with us.Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe were delighted to meet Miss Sarah who was so kind enough to show us around, and be so patient. Great customer service and I would highly recommend their branch, and Sarah.
Aleksandra · 12 June 2022
Agent replied · 12 June 2024
Dear Aleksandra, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleBailey Strutton has helped me countless times over the past 3 years. Always on hand, happy and helpful. Even in times of stress she has provided support and solutions for every issue.
Mike · 10 June 2022
Agent replied · 11 June 2024
Dear Mike, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotThe worse agency in England
The worse agency in England, branch manager threatened me as tenant due to viewings request. They are full of pushy and unprofessional agents.
D.V · 7 May 2023
Agent replied · 10 June 2024
I am sorry to hear that your experience with us hasn’t been as we would expect. I would like to look into this further for you however, have been unable to locate you on our database. If you could please contact us at customerrelations@dexters.co.uk with further information. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 4/5
TrustpilotThe property manager
The property manager, Donalina, was kind, fast and efficient when dealing with her. Would definitely recommend.
Col · 10 November 2023
Agent replied · 10 June 2024
Dear Col, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJust good service
Always found Dexters good to work with Georgia McConnell very helpful as all the staff. Michael Rossi.
Mr · 16 October 2023
Agent replied · 10 June 2024
Dear Michael, Thank you for taking the time to leave a lovely review regarding Georgina. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlistair Maclean
Had a really good relationship with Alistair at Dexters during a recent matter. He was very friendly, professional and helpful. Would like to work alongside him again
Suzy · 19 December 2022
Agent replied · 10 June 2024
Dear Suzy, Thank you for your kind comments regarding Alistair and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotWORST Estate agent ever
WORST Estate agent ever . They will let you down every time that you need them if you are not a landlord
Caroline · 30 May 2023
Agent replied · 10 June 2024
Dear Caroline, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer
★★★★★ 5/5
TrustpilotGreat experience from start to finish
Great experience from start to finish. The mortgage provider they suggested was brilliant and did a great job - then on one weekend found the ideal property.I’ll be letting it through them as well!
Will · 11 February 2022
Agent replied · 10 June 2024
Dear Will, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI've been letting my apartment through them for 4 years. Almost zero empty time between tenants who are well vetted. Response times to requests is normally immediate. Flat maintenance contractors good. Flat inspections good to verify appearance but not functionality. No longer one of the cheaper options.
Matthew · 11 June 2017
Agent replied · 11 June 2024
Dear Matthew, Thank you very much for your lovely review regarding our Shoreditch Office. Feedback is very important to us and we appreciate you taking time to post this review. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
TrustpilotIndre’s a pleasure to deal with
Indre’s a pleasure to deal with, efficient and great communication. Thanks for all the help
Thiago · 18 November 2023
Agent replied · 10 June 2024
Dear Thiago, Thank you for taking the time to leave a wonderful 5* review. Indre will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotVery happy usually with responsiveness…
Very happy usually with responsiveness and support provided to us. Follow up is also adequate.
Haitham · 18 November 2023
Agent replied · 10 June 2024
Dear Haitham, Thank you for taking the time to leave a lovely review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service in the Battersea area
I was so pleased with the professionalism of Edward from Dexters Battersea Estate Agency. The process of finding and signing the contract for my flat was seamless and quick.
Johanna · 13 September 2022
Agent replied · 10 June 2024
Dear Johanna, Thank you for your kind comments regarding Edward and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters North Property Management Team…
Dexters North Property Management Team were great at solving an issue with my shower swiftly.
Tiago · 15 November 2023
Agent replied · 10 June 2024
Dear Tiago, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Support
Busra and Paula (Baptista) were incredibly helpful and attentive. They reassured us and kept us updated throughout the process
AR · 28 July 2023
Agent replied · 10 June 2024
Dear AR, Thank you for taking the time to leave a wonderful 5 star review. The team will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters letting team
Dexters letting team (Lucy and Sonia) were so supportive throughout with suggestions and sourcing trades to prep a flat for rent
Customer · 26 May 2023
Agent replied · 10 June 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFelix at Dexters was great to work with…
Felix at Dexters was great to work with and was professional in his handling of the sale of our property
MayaH · 20 June 2023
Agent replied · 10 June 2024
Dear Maya, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat team!
I really appreciate Megan and Verity's assistance especially when we had some unexpected setbacks.
Janice · 17 November 2023
Agent replied · 10 June 2024
Dear Janice, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotOutstanding
I was supported by Tyler Dennis and he went above and beyond to support us. I will return as they were outstanding. Couldn't have asked for better support. Thank you.
Claudia · 15 June 2022
Agent replied · 10 June 2024
Dear Claudia, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Experience
The St. John’s Wood office was incredibly helpful in assisting with buying my property. Extremely friendly, diligent & helpful. Came away very grateful I came across the St John’s Wood office. Couldn’t recommend them more!
Serag · 15 September 2021
Agent replied · 10 June 2024
Dear Serag, thank you for your 5* review. We are pleased to read that you have had a great experience with our St John's Wood office and hope we can be of assistance in the future. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleReally recommend working with Yasmin for letting. She is amazing finding the right property and making everything really easy .
Sagit · 10 June 2023
Agent replied · 11 June 2024
Dear Sagit, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotA good estate agent is good for everyone
A good estate agent is good for everyone. Dexters are. When standards are dropping, it is wonderful to find a company that cares
Mr · 8 March 2023
Agent replied · 10 June 2024
Dear Mr Alan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMaya C was amazing. Very helpful and had answers to all my questions. Was very willing to go the extra mile. Would come back here thanks to her amazing help.PositiveProfessionalism
Princess · 12 June 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave us a 5* review for Maya in our Shoreditch office. We are thrilled to read that you have had a fantastic experience and hope to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.