Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you for being professional
Suportive, kind and procedures attitude. Always here foe me. Nothing but happy with Donalina
Desislava · 13 November 2023
Agent replied · 10 June 2024
Dear Desislava, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have received a great service from Sarah! She is professional, realible, friendly and efficiency. She understood what we needed and helped us find the flat we wanted. Definitely recommend.
MM · 10 June 2022
Agent replied · 11 June 2024
Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotNightmare
My nightmare and my daily struggle for almost a month. It's just impossible to deal with the agency. They keep delaying responses and adding new people to the conversation causing it to be extended to almost a month. I've spent so many hours and money with solicitors for something that is simple. I would give less than 1 star if I could. It's just extremely disappointing.
Giovani · 1 November 2021
★★★★★ 5/5
TrustpilotDexter's have let 2 flats for me for…
Dexter's have let 2 flats for me for over 5 years. They are really good.
Niall · 13 October 2023
Agent replied · 10 June 2024
Dear Niall, Thank you for leaving a 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Rob Curtis in Lettings looks after my…
Rob Curtis in Lettings looks after my flat beautifully, very reliable and thorough. Highly recommend.
Simon · 13 October 2023
Agent replied · 10 June 2024
Dear Simon, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFound the entire process, from being shown properties by Sofia to the manner in which the purchase process was handled by Elli and Joel very smooth; there were no hiccups whatsoever and everything was handled perfectly.PositiveResponsiveness
Philip · 12 June 2021
Agent replied · 12 June 2024
Dear Philip, We are really pleased to read your positive review regarding the service from our Shoreditch Office. We value feedback from our customers and thank you for taking the time to post this. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotKarishma AMIN
Karishma approah to business was no nonsense approach - was breathe of fresh airvery helpful and penty of resources
Mr · 23 June 2023
Agent replied · 10 June 2024
Dear Mr M Radia, Thank you for taking the time to leave a wonderful 5 star Google review. Karishma will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters take customer service…
Dexters take customer service seriously! ….and it pays to do so in the short, medium and long term.
Customer · 17 July 2023
Agent replied · 10 June 2024
Dear Customer, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI want to thank both Dexters and dear…
I want to thank both Dexters and dear Mia Hicks for the great experience I had while getting my new place to live. Everyone was so helpful about everything. Many thanks
Ali · 9 March 2022
Agent replied · 10 June 2024
Dear Ali, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotA big 'thank you' to George at Hendon…
A big 'thank you' to George at Hendon for all his help with the sale of our property.
Peter · 3 July 2023
Agent replied · 10 June 2024
Dear Peter, We appreciate you taking the time to leave a great review regarding your experience with George, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJadasa helpful in multiple situations
Jadasa helpful in multiple situations - prompt answer and always follows up
Francesco · 20 November 2023
Agent replied · 10 June 2024
Dear Francesco, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotResponsive
Responsive, proactive, helpful, decent and pleasant to deal with. Thank you especially to James Christie.
Alison · 4 September 2023
Agent replied · 10 June 2024
Dear Alison, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service and very good fees
Excellent service and very good fees. Thanks
Jayne · 5 March 2024
Agent replied · 10 June 2024
Dear Jayne, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience so far. Elle in particular has been proactive and taken initiative to make the most of my viewings, giving context and precious insights on the properties.PositiveProfessionalism
Domenico · 10 June 2022
Agent replied · 11 June 2024
Dear Domenico, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotEffective Sales Progression
Excellent communication enabled a tricky job to get over the line
Tom · 1 December 2023
Agent replied · 10 June 2024
Dear Tom, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAmazing customer service
Amazing customer service, property managers are more than helpful and act very fast
Aga · 13 October 2023
Agent replied · 10 June 2024
Dear Aga, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPrompt Response to query
I received a very prompt, thorough and polite response to a query.
Judith · 6 November 2023
Agent replied · 10 June 2024
Dear Judith Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotI would not trust Dexters with…
I would not trust Dexters with anything.They are playing games behind your back and lie.Experience with Jack in Battersea office is so bad and shameless.Dont believe the good reviews they are not genuine.
Simon · 18 August 2021
Agent replied · 10 June 2024
Dear Simon, I am sorry to read your review in regards to your recent experience with our Battersea team. As we have been unable to locate your details, please can you contact me at customerrelations@dexters.co.uk with further information. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleThe process of renting my flat with Dexters was smooth and straightforward. The agent AJ was helpful, kind and offered a quick service. She kept me updated about all the steps and within a week we sorted everything.
Fabiola · 10 June 2020
Agent replied · 11 June 2024
Dear Fabiola, We are really pleased to read your positive review regarding the service from our Shoreditch Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotMyra
MyraThank you for always dealing with issues or updates in a caring way.
Elis · 9 October 2023
Agent replied · 10 June 2024
Dear Ellis, We really appreciate you taking the time to leave such lovely comments about Myra. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI have an amazing experience with Ida…
I have an amazing experience with Ida Curiac! She is very responsible and patient to my questions. Thank you for helping me find a best place to live!
Ailin · 16 May 2022
Agent replied · 10 June 2024
Dear Ailin, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThe Dexters team were great
The Dexters team were great, from start to finish they were always on hand to help where they could to help progress the process.
Joe · 28 October 2022
Agent replied · 10 June 2024
Dear Joe,Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSuper helpful and great communication
Super helpful and great communication. Very happy with all the help from Shayan Waziri, thank you!
Isabella · 14 July 2023
Agent replied · 10 June 2024
Dear Isabella, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotTo go agency
Very helpful people. Seems like they know what you need and work with suggestions around your expectations.
Akos · 13 June 2023
Agent replied · 10 June 2024
Dear Akos, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.