Trusted Agent profile · London

Dexters London reviews

★★★★★ Great

2,635 reviews across 2 platforms

44 Great Eastern Street, London, EC2A 3EP

Dexters's office in London, at 44 Great Eastern Street, is rated 4.4 out of 5 across 2,635 reviews on two platforms, including 674 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

674

Reviews on Google

This office

Trustpilot logo

1,961

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent personnel

Natasha Bedenik covered my account for the 8 years i required management services, and she was fantastic. Extremely responsive, efficient and helpful, she is a credit to the company and all you could ask for in an agent.

Fat · 1 March 2024

Agent replied · 10 June 2024

Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great experience

I’ve had a great experience so far with Dexters. They manage 1 property for me, under the guide of Christian Pengelly. He’s been terrific, especially with solving certain issues cropping up. He is also very skilled when dealing with people on all sides!

LvL · 9 November 2023

Agent replied · 10 June 2024

Dear LVL, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Cannot recommend Isabella enough, exceptionally friendly and very professional. A true credit to your team!PositiveResponsiveness, Quality, Professionalism

Georgia · 12 June 2021

Agent replied · 12 June 2024

Dear Georgia, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

4/5

Google

Sarah was charming and professional. She worked very hard, and did a great job marketing my property

Anthony · 10 June 2021

Agent replied · 11 June 2024

Dear Anthony. Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Evie Fisher Customer Relations Team

5/5

Trustpilot

Dexters London

Leighton at Dexters is always really professional and helpful to deal with with. He manages our property diligently and efficiently and we are very grateful for that - thank you!

Kate · 22 September 2025

5/5

Trustpilot

Thank you Luigi

Once I approached the agent who was in charge of the property I used to live for the last three years. He did whatever was possible to meet my requirements and get them done.

Ramin · 16 May 2024

Agent replied · 10 June 2024

Dear Ramin, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Regarding Andy purchasing Howsy

Regarding Andy purchasing Howsy, are you also taking over their debts? we are getting no where with Howsy who still owe us money, I guess as Calum doesnt care anymore as he is no longer CEO merely an employee, please feel free to contact me to discuss everything, thank you (please see corresponding review for context on Howsy review page)

Zeus · 30 March 2022

Agent replied · 10 June 2024

Dear Zeus, we are disappointed to read your 1 star review. I am aware our Director, Colin, has been trying to get in contact with you regarding this matter. Please do not hesitate to contact us again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thanks to Rudy for all his help

Thanks to Rudy for all his help! Would highly recommend to anyone looking to buy!

Michael · 8 October 2021

Agent replied · 10 June 2024

Dear Michael, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Best Estate Agents in London!

Best Estate Agents in London!I’ve had the pleasure to have Dexters team at the Cricklewood Office marketing the sale of my flat. They have a team of young and efficient professionals who worked relentless to find a suitable buyer and achieve the best price for my property. I’m super pleased with their excellent services and would use them again at anytime!!!

Rosely · 25 January 2022

Agent replied · 10 June 2024

Dear Rosely, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Nice!

Things going very effective. Especially Poppy’s been kind and helpful during the process. Many thanks.

Cheryl · 23 September 2021

Agent replied · 10 June 2024

Dear Cheryl, thank you for your 5* review. We are thrilled to read about the brilliant experience you have had and we hope we can assist you again in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Professional and helpful

Alistair MacLean was really proactive in making sure that everything was kept on track to achieve an exchange and completion within the relevant parties desired timescales.

Jane · 26 September 2024

Agent replied · 23 October 2024

Dear Jane, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

1/5

Trustpilot

Poorly managed and unprofessional

Mostly, it's a poorly run operation. It takes weeks and weeks to get your deposit back after leaving the flat. They mishandle your rent. The agents schedule flat viewings without first consulting you. Just largely an unprofessional service, which -- given the high fees they charge both tenants and landlords -- should not be the case.

James · 12 September 2022

Agent replied · 10 June 2024

Dear James, I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Samson Pfeiffer was excellent

Samson Pfeiffer was excellent. I couldn’t have asked for a more responsive and helpful service!

Will · 17 September 2021

Agent replied · 10 June 2024

Dear Will, what a lovely review you have given regarding our Mayfair office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Highly Recommended

All people working at Dexters are very helpful, prompt and efficient in what they do. Always there, with solutions and answers. I would highly recommend Dexters.

Lia · 25 September 2024

Agent replied · 10 June 2024

Dear Lia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Laurent has been doing a great job she…

Laurent has been doing a great job she is Kind and professional

Pamini · 9 March 2022

Agent replied · 10 June 2024

Dear Pamini, Thank you for leaving a lovely 5 star review regarding Laure. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Professional and knowledgeable agents.

With Shayan Waziri back at the helm it’s once again a pleasure to deal with this company. Personable and knowledgeable staff of both the industry and local area means that you are in safe hands for a stress free time both as tenant and landlord. Highly recommended.

Selina · 10 July 2023

Agent replied · 10 June 2024

Dear Selina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Josh was an amazing Agent, Cheers matePositiveResponsiveness, Quality, Professionalism, Value

Arqam · 12 June 2022

Agent replied · 12 June 2024

Dear Arqam, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

Jordan was very helpful in finding us a fantastic flat

Mike · 12 June 2022

Agent replied · 12 June 2024

Dear Mike, thank you for your 5* review. We are pleased to read that you have had a great experience in Shoreditch. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

We had a really good experience selling our flat with Dexters. Their valuation was on the mark and their experience really shone through during negotiations, providing some much-needed direction and reassurance, with great results. They were also very responsive and helpful during the transaction process. Thank you all!

Jennifer · 10 June 2023

Agent replied · 11 June 2024

Dear Jennifer, thanks so much for your feedback for the team with regard to your sale. The team will be very appreciative of your comments. We would like to wish you all the best. Kind regards Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Maria Sotiropoulou

Maria SotiropoulouThe support for all Dexters's staff was excellent and a special thanks to Maria Sotiropoulou

John · 16 June 2021

Agent replied · 13 June 2024

Dear John, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team

5/5

Trustpilot

Thank you Bailey

Bailey S. - thank you for sorting out the couple of issues we had. Great service! ..and you kept us informed through out, and we’re happy with the resolution. We also appreciate you stepping in on this one.

Jonathon · 9 February 2024

Agent replied · 10 June 2024

Dear Jonathon, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Very happy with the professionalism of…

Very happy with the professionalism of Eleanor, Louis and Steven. They manage the Wheterell branch in London, and so far we are happy with the service provided, taking good care of our property and finding good tenants to stay in our properties.

Catarina · 10 November 2023

Agent replied · 10 June 2024

Dear Catarina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently completed a purchasing with Adam. Adam was extremely helpful and resourceful. I definitely recommend to work with him.

Yigit · 12 June 2020

Agent replied · 12 June 2024

Dear Yigit, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

Excellent service

I have used dexters for rental with my last two properties. The team have been amazing. The process is made so simple and I can go to them with any issues with the rental and staff are always happy to help. Would Deffo recommend.

Chris · 19 September 2023

Agent replied · 10 June 2024

Dear Chris, Thank you for your kind comments regarding the team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Has Dexters won any awards?

Yes. Dexters won Platinum in The Trusted Agent 2026 awards.

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