Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent personnel
Natasha Bedenik covered my account for the 8 years i required management services, and she was fantastic. Extremely responsive, efficient and helpful, she is a credit to the company and all you could ask for in an agent.
Fat · 1 March 2024
Agent replied · 10 June 2024
Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience
I’ve had a great experience so far with Dexters. They manage 1 property for me, under the guide of Christian Pengelly. He’s been terrific, especially with solving certain issues cropping up. He is also very skilled when dealing with people on all sides!
LvL · 9 November 2023
Agent replied · 10 June 2024
Dear LVL, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleCannot recommend Isabella enough, exceptionally friendly and very professional. A true credit to your team!PositiveResponsiveness, Quality, Professionalism
Georgia · 12 June 2021
Agent replied · 12 June 2024
Dear Georgia, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 4/5
GoogleSarah was charming and professional.
She worked very hard, and did a great job marketing my property
Anthony · 10 June 2021
Agent replied · 11 June 2024
Dear Anthony. Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotDexters London
Leighton at Dexters is always really professional and helpful to deal with with. He manages our property diligently and efficiently and we are very grateful for that - thank you!
Kate · 22 September 2025
★★★★★ 5/5
TrustpilotThank you Luigi
Once I approached the agent who was in charge of the property I used to live for the last three years. He did whatever was possible to meet my requirements and get them done.
Ramin · 16 May 2024
Agent replied · 10 June 2024
Dear Ramin, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotRegarding Andy purchasing Howsy
Regarding Andy purchasing Howsy, are you also taking over their debts? we are getting no where with Howsy who still owe us money, I guess as Calum doesnt care anymore as he is no longer CEO merely an employee, please feel free to contact me to discuss everything, thank you (please see corresponding review for context on Howsy review page)
Zeus · 30 March 2022
Agent replied · 10 June 2024
Dear Zeus, we are disappointed to read your 1 star review. I am aware our Director, Colin, has been trying to get in contact with you regarding this matter. Please do not hesitate to contact us again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks to Rudy for all his help
Thanks to Rudy for all his help! Would highly recommend to anyone looking to buy!
Michael · 8 October 2021
Agent replied · 10 June 2024
Dear Michael, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotBest Estate Agents in London!
Best Estate Agents in London!I’ve had the pleasure to have Dexters team at the Cricklewood Office marketing the sale of my flat. They have a team of young and efficient professionals who worked relentless to find a suitable buyer and achieve the best price for my property. I’m super pleased with their excellent services and would use them again at anytime!!!
Rosely · 25 January 2022
Agent replied · 10 June 2024
Dear Rosely, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotNice!
Things going very effective. Especially Poppy’s been kind and helpful during the process. Many thanks.
Cheryl · 23 September 2021
Agent replied · 10 June 2024
Dear Cheryl, thank you for your 5* review. We are thrilled to read about the brilliant experience you have had and we hope we can assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotProfessional and helpful
Alistair MacLean was really proactive in making sure that everything was kept on track to achieve an exchange and completion within the relevant parties desired timescales.
Jane · 26 September 2024
Agent replied · 23 October 2024
Dear Jane, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 1/5
TrustpilotPoorly managed and unprofessional
Mostly, it's a poorly run operation. It takes weeks and weeks to get your deposit back after leaving the flat. They mishandle your rent. The agents schedule flat viewings without first consulting you. Just largely an unprofessional service, which -- given the high fees they charge both tenants and landlords -- should not be the case.
James · 12 September 2022
Agent replied · 10 June 2024
Dear James, I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSamson Pfeiffer was excellent
Samson Pfeiffer was excellent. I couldn’t have asked for a more responsive and helpful service!
Will · 17 September 2021
Agent replied · 10 June 2024
Dear Will, what a lovely review you have given regarding our Mayfair office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHighly Recommended
All people working at Dexters are very helpful, prompt and efficient in what they do. Always there, with solutions and answers. I would highly recommend Dexters.
Lia · 25 September 2024
Agent replied · 10 June 2024
Dear Lia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotLaurent has been doing a great job she…
Laurent has been doing a great job she is Kind and professional
Pamini · 9 March 2022
Agent replied · 10 June 2024
Dear Pamini, Thank you for leaving a lovely 5 star review regarding Laure. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotProfessional and knowledgeable agents.
With Shayan Waziri back at the helm it’s once again a pleasure to deal with this company. Personable and knowledgeable staff of both the industry and local area means that you are in safe hands for a stress free time both as tenant and landlord. Highly recommended.
Selina · 10 July 2023
Agent replied · 10 June 2024
Dear Selina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJosh was an amazing Agent, Cheers matePositiveResponsiveness, Quality, Professionalism, Value
Arqam · 12 June 2022
Agent replied · 12 June 2024
Dear Arqam, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleJordan was very helpful in finding us a fantastic flat
Mike · 12 June 2022
Agent replied · 12 June 2024
Dear Mike, thank you for your 5* review. We are pleased to read that you have had a great experience in Shoreditch. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWe had a really good experience selling our flat with Dexters. Their valuation was on the mark and their experience really shone through during negotiations, providing some much-needed direction and reassurance, with great results. They were also very responsive and helpful during the transaction process. Thank you all!
Jennifer · 10 June 2023
Agent replied · 11 June 2024
Dear Jennifer, thanks so much for your feedback for the team with regard to your sale. The team will be very appreciative of your comments. We would like to wish you all the best. Kind regards Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMaria Sotiropoulou
Maria SotiropoulouThe support for all Dexters's staff was excellent and a special thanks to Maria Sotiropoulou
John · 16 June 2021
Agent replied · 13 June 2024
Dear John, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Bailey
Bailey S. - thank you for sorting out the couple of issues we had. Great service! ..and you kept us informed through out, and we’re happy with the resolution. We also appreciate you stepping in on this one.
Jonathon · 9 February 2024
Agent replied · 10 June 2024
Dear Jonathon, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotVery happy with the professionalism of…
Very happy with the professionalism of Eleanor, Louis and Steven. They manage the Wheterell branch in London, and so far we are happy with the service provided, taking good care of our property and finding good tenants to stay in our properties.
Catarina · 10 November 2023
Agent replied · 10 June 2024
Dear Catarina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI recently completed a purchasing with Adam. Adam was extremely helpful and resourceful. I definitely recommend to work with him.
Yigit · 12 June 2020
Agent replied · 12 June 2024
Dear Yigit, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service
I have used dexters for rental with my last two properties. The team have been amazing. The process is made so simple and I can go to them with any issues with the rental and staff are always happy to help. Would Deffo recommend.
Chris · 19 September 2023
Agent replied · 10 June 2024
Dear Chris, Thank you for your kind comments regarding the team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.