Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGraziana in the management team makes…
Graziana in the management team makes everything effortless! She is always willing to help and always comes up with a solution - and she always follows through to make sure that everything has been actioned. She’s always very professional and upbeat, and an absolute pleasure to deal with!
Nadia · 25 October 2023
Agent replied · 10 June 2024
Dear Nadia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery positive experience with Dexter's. Our agent Abisola-Jaydee was always helpful and quick to respond to our questions about licences, utilities etc. Would highly recommend.
Adam · 12 June 2020
Agent replied · 12 June 2024
Dear Adam, Having read your review, we would like thank you for your feedback about our Shoreditch Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI recently completed a sale with the help of Dexter’s. The property was well marketed and I had a good number of viewings. The team kept me informed during the viewing process. Once I accepted an offer I started the purchase on my new home. The chain was a bit complex. Adam at Dexter’s was great in managing and keeping the chain running smoothly by keeping everyone involved informed and calming things down.
Ally · 10 June 2020
Agent replied · 11 June 2024
Dear Ally, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Shoreditch Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotI have been renting from Dexter’s for…
I have been renting from Dexter’s for nearly 2 years now & dealing with Donalina the whole time. She has always been very professional, quick to reply to my emails & get any issue sorted rapidly. I would happily use dexters again because of my experience from Donalina.
Callum · 11 October 2023
Agent replied · 10 June 2024
Dear Callum, We really appreciate you taking the time to leave such lovely comments about Donalina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat estate agents, we are so happy with our flat! Kamen is a lovely guy who was always happy to help with any queries that we had.
Rachel · 13 June 2019
Agent replied · 12 June 2024
Dear Rachel, I am writing to say thank you for your kind comments about the service you received from our Shoreditch Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotRasel I
Spoke to a chap called Rasel about my renewal. He handled my query well and went above and beyond for any additional query I had. He gave me detailed information about the rental properties around my desired location. Will call back with a follow up once I have made my decision.
William · 14 July 2023
Agent replied · 10 June 2024
Dear William, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAmazing customer service from Vicky B…
Amazing customer service from Vicky B at Dexter’s in Battersea. She is so attentive and made the whole moving process so much easier for us. Even after we were all moved in, she called and ensured everything was perfect for us. Would highly recommend Dexters.
Alice · 12 December 2023
Agent replied · 10 June 2024
Dear Alice, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI don't usually write reviews but Maya was an absolute gem to work with!!
Jamarni · 12 June 2022
Agent replied · 12 June 2024
Dear Jamarni, Thank you for taking the time to leave a 5* review for Maya. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotCasey has done an amazing job to follow…
Casey has done an amazing job to follow up on our enquiry. She is able to arrange help quickly and communicate our demands with the landlord accordingly. We’re very pleased with her service.
Jason · 25 September 2025
★★★★★ 5/5
GoogleGreat service overall. Big thanks to Jordan for making the entire process very smooth.
Clemens · 10 June 2022
Agent replied · 11 June 2024
Dear Clemens, thank you for your 5* review. We are pleased to see that you have had a great experience with Jordan in our Shoreditch office. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleMy partner and I had needed all the advice, support, and guidance we could get as we looked to finally move in together. We were fortunate enough to be paired with Sarah, an excellent Lettings consultant, who was able to do that and much more! She’s been a great asset to us and we couldn’t be any more pleased with her service!
Joseph · 10 June 2022
Agent replied · 11 June 2024
Dear Joseph, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad a fantastic experience with agent Fraser Anderson. He was highly responsible and reliable, promptly addressing all my questions in a clear and concise manner.
Yang · 7 December 2024
Agent replied · 10 December 2024
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleGreat service ! Found us the perfect flat quickly and with no trouble. Abisola was always available and gave us great info and advice.
Adrien · 10 June 2020
Agent replied · 11 June 2024
Dear Adrien, I am writing to say thank you for your kind comments about the service you received from our Shoreditch Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotIn my experience
In my experience, Dexters are the best Estate Agency in London. Because of the type of my job, I have been dealing with too many agencies both with their sales and rentals departments. I have asked the assistance of different agencies as a tenant, as a buyer and as a seller. Dexters have always been very professional, knowledgable and respectful in all roles.
Anthi · 18 March 2022
Agent replied · 10 June 2024
Dear Anthi, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service and guidance
Great service and guidance in my search for a flat in London. Really helpful staff and especially Sammy!
Jonas · 25 September 2021
Agent replied · 10 June 2024
Dear Jonas, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotHe facilitates the process with a…
He facilitates the process with a friendly approach and gives you confidence with his professional approach. Thanks Aaron…
ALPER · 24 September 2021
Agent replied · 10 June 2024
Dear Alper, thank you for your 5* review. We are pleased to see that you had a positive experience with Aaron in our Wimbledon office. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent agency
I used the Cricklewood branch to assist in the sale of my property. The team there from the manager Neela Patel down were very good, right from the day of instruction. My sales consultant Samara Sylvester deserves particular mention as she was outstanding. Prompt in returning my calls and addressing any concerns I had, she really did her employers credit. Happy to recommend this agency on.
Adnan · 17 September 2021
Agent replied · 10 June 2024
Dear Adnan, thank you for your 5* review regarding the team in our Cricklewood office. We are thrilled to read that you have had a great experience and hope we can assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleSarah is a fabulous agent! She helped me find the perfect house :)
Isabella · 10 June 2022
Agent replied · 11 June 2024
Dear Isabella, Thank you for your review, and mentioning your experience with Sarah in our Shoreditch office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleVery positive experience with everyone at Dexter's, from sorting out the lease to ongoing management of the flat. Alexis Lievano in particular has been great - always promptly responsive, takes initiative to resolve issues, really friendly and helpful. I've rented flats in many cities over many years, and this is one of the best experiences of professional, efficient management so far.
Hannah · 10 June 2022
Agent replied · 11 June 2024
Dear Hannah, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Shoreditch office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThank you Andy! One of the most professional and helpful people I have ever encountered in the industry.PositiveResponsiveness, Professionalism
Gio · 14 June 2021
Agent replied · 13 June 2024
Dear Gio, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleMiriam Owusu was very helpful and super friendly. She was happy to answer all our questions and provide as much information as possible.
Adil · 12 June 2020
Agent replied · 12 June 2024
Dear Adil, We greatly appreciate you putting aside the time to submit a review about our Shoreditch Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJordan was super helpful and supportive in sorting us out a rental flat in a really short space of time. Would highly recommend!
Harry · 12 June 2020
Agent replied · 12 June 2024
Dear Harry, I was delighted to read the comments in relation to Jordan and our Shoreditch office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotAshley Griffiths (Property Management)
Ashley Griffiths (Property Management) is first class. He is organised, always ready to help and very effective. If a problem crops up he deals with it promptly and tactfully. It is reassuring to know that our interests are being so capably looked after. Thank you!
Simon · 1 November 2023
Agent replied · 10 June 2024
Dear Simon, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Experience with Carl Tettey
Over the past month, we have been working with Carl Tettey for all of our property needs and he has been fantastic. He is prompt in his responses and has had any issues remedied in a speedy and complete fashion. Wonderful to work with.
Lauren · 22 November 2023
Agent replied · 10 June 2024
Dear Lauren, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Carl will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
