Every review we hold for the London office, from every platform, shown as written. First names only.
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4/5
TrustpilotContinuation of very good experience with Dexters
After very good experience with Onur, having similar experience with Luigi at Dexter. Communication with him is easy and he tries answer your specific queries in time.
Raju Β· 1 September 2024
Agent replied Β· 23 October 2024
Dear Raju, Thank you for taking the time to leave a lovely review regarding Onur and Luigi. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotWe had the best experience withβ¦
We had the best experience with Dexters, would 100% recommend.We were managed by Vicky B and she was just amazing! Helped us through every step and constantly communicated with us. The whole team seems to be very knowledgeable and work well together.Thank you.
Alice Β· 13 October 2023
Agent replied Β· 10 June 2024
Dear Alice, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotRafi from Dexter Estate Agents( Hendon)β¦
Rafi from Dexter Estate Agents( Hendon) was exceptional in helping us buy our first home. His professionalism, dedication, and support made the process effortless. We highly recommend him for anyone seeking a reliable and caring estate agent. Thanks, Rafi, for making our dream come true! π‘
Arax Β· 25 July 2023
Agent replied Β· 10 June 2024
Dear Arax, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
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1/5
TrustpilotA dreadful experience
A dreadful experience from start to finish - bought a new home through the west London new homes team and we were treated appallingly. Iβd rather entrust my house sale or purchase to a lunatic than these sharks.
Charles Β· 4 February 2024
Agent replied Β· 10 June 2024
Dear Charles, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotDexters have been my agents to buy, sell and manage
Dexters have been my agents to buy, manage and sell flats for over three years now. For property management their team notably Edward Brodkin and Negin Nasiri have always gone over and above to manage my properties exceptionally. Can not reccomend them enough!
Ajay Β· 10 October 2023
Agent replied Β· 10 June 2024
Dear Ajay, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotEfficient and helpful service
Dealing with Dexters was organized,we always referred to Petros Giorganios(Senior property Manager) who was very kind and helpful.He always responded to our calls and took it immediately into consideration and to give us the best service
IBRAHIM Β· 14 March 2024
Agent replied Β· 10 June 2024
Dear Ibrahim, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotGreat service from Khadija
This well-deserved 5-star review is for my property manager Khadija. Khadija's foresight in anticipating my needs was exceptional. Without needing to ask, she provided timely updates, making the entire process seamless and stress-free. Truly appreciated.
Nanxi Β· 2 April 2024
Agent replied Β· 10 June 2024
Dear Nanxi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
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5/5
GoogleArron was very helpful during my flat search. He organized a few viewings for me, until I found the right flat to move in. This process is usually very stressing and Arron made it very easy going and cool!
It was always easy to get in touch with him!
Thank you for your help!
Alexia Β· 11 June 2019
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5/5
TrustpilotProfessional service and smooth purchase
Great professional service. Helped with the purchase of a property. Good experience. They were very helpful, and always responded in a timely manner and made the whole transaction go smoothly. Thanks Alistair and Connor for your assistance
Bilal Β· 30 November 2022
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4/5
TrustpilotVery slick and professional
Very slick, professional service. They lose a star for increasing management fee from 9% to 13% when they took over local estate agent...For many years, my property was managed by Myra, who was very approachable and competent. Always responded to queries promptly.
David Β· 26 October 2023
Agent replied Β· 10 June 2024
Dear David, Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotIn my dealings with Dexters I couldnβtβ¦
In my dealings with Dexters I couldnβt recommend Kris, Nina and claire any more.
Rowan Β· 18 September 2021
Agent replied Β· 10 June 2024
Dear Rowan. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
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5/5
TrustpilotThe team at Dexters Twichenham brunchβ¦
The team at Dexters Twichenham brunch were great. I had the pleasure of being helped and supported by Kris and Nina during the search for our first property to buy. they were very efficient, respectful, professional, and certainly passionate about the work they do. I was really happy with their service and with my husband we felt we are in safe hands!
Mariarosaria Β· 17 September 2021
Agent replied Β· 10 June 2024
Dear Mariarosaria, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team
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1/5
TrustpilotWORST OF THE WORST
Just a reminder to everyone out there that Dexters is the worst property agents in the world. They are bullies and an extremely unethical organization. truly the worst of the worst.
Dian Β· 12 June 2024
Agent replied Β· 23 August 2024
Dear Dian, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma, Customer Relations Team
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5/5
TrustpilotHollie was very nice and easy toβ¦
Hollie was very nice and easy to contact.All wentcwell and smooth
Yaniv Β· 22 February 2022
Agent replied Β· 10 June 2024
Dear Yaniv, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotPam and Barry from Central Propertyβ¦
Pam and Barry from Central Property Management are to be congratulated.We were having some problems in our apartment (heating and electricity) but Pam and Barry resolved all the issues with great professionalism and very quickly. Thank you both very much
Salvador Β· 4 December 2023
Agent replied Β· 10 June 2024
Dear Salvador, Thank you for taking the time to leave a wonderful 5* Google review. Pam and Barry will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotGreat customer service
Danilo helped me sort out a couple of issues with my apt in matter of weeks, Iβm constantly travelling so itβs difficult to arrange visits but they always do their best to accommodate my requests according to my schedule. Professional and reliable!
Michela Β· 17 October 2023
Agent replied Β· 10 June 2024
Dear Michela, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotI would highly recommend using Dextersβ¦
I would highly recommend using Dexters as your Estate Agents to buy or sell. I engaged Dexters to sell my previous property and worked closely with them to find my current property. The team are driven and determined. I have always found them to be professional and reliable and would suggest they are worth every penny of their fee.
Anna Β· 18 February 2022
Agent replied Β· 10 June 2024
Dear Anna, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleWe worked with Arron and had a really good experience with Dexters overall! Everything went very quickly and smoothly.
Anna Β· 10 June 2020
Agent replied Β· 11 June 2024
Dear Anna, Thank you so much for the fantastic feedback, the team at Shoreditch are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
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5/5
TrustpilotEmma and Verity
Emma and Verity have both been very supportive in bring my sale to a successful conclusion. They have been very responsive to all communications. Their interpersonal skills have been very good interacting with buyer and seller, their solicitors and with the mortgage broker.
David Β· 19 September 2023
Agent replied Β· 10 June 2024
Dear David, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleJulian was incredibly efficient, he found us a great flat and made the whole move seamless! He was polite and helpful, would definitely recommend.
Katie Β· 11 June 2017
Agent replied Β· 11 June 2024
Dear Katie, Thank you for your review regarding your experience with our Shoreditch Office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
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5/5
TrustpilotHappy all round!
Myra at Dexters has handled the management of our two flats for over 15 years, has been responsive, professional, easy to work with and found solutions to problems easily. There have been no complaints from tenants either . Happy all round.
Madhvi Β· 31 October 2023
Agent replied Β· 10 June 2024
Dear Madhvi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotThank you to all at Dexters Lettings
In 23 years of letting my house I have never had a complaint to make. Everyone has been very friendly and exremely helpful.Donalina and Annie before her have been brilliant
Marion Β· 17 June 2024
Agent replied Β· 23 August 2024
Dear Marion, Thank you for leaving a 5* review. We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
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5/5
GoogleWe are having a great experience so far with Dexters. Charlie McGurren communicates clearly, is highly knowledgable and was a brilliant host for our property viewing. We are very excited to complete our house move!
Georgina Β· 11 March 2024
Agent replied Β· 11 June 2024
Dear Georgina, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldnβt have been any better and the team in our Shoreditch office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotFelix and the team amazing
Felix and the team amazing, highly recommend their friendly and professional service. π
Louise Β· 18 September 2021
Agent replied Β· 10 June 2024
Dear Louise, thank you for your 5* Trustpilot. We are pleased to read that you have had a great experience with Felix and the team. Kind regards Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.