Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent!
My husband and I have had a great experience working with Dexter’s and would highly recommend them! They helped us find our dream flat and made everything about living there incredibly easy. Bella, who is part of the tenancy management team, had been especially helpful. We’re now getting ready to move again and are grateful for their help and support.
Anna · 14 July 2023
Agent replied · 10 June 2024
Dear Anna, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJessica has been really helpful and…
Jessica has been really helpful and very prompt in answering our queries.
John · 14 July 2023
Agent replied · 10 June 2024
Dear John, We really appreciate you taking the time to leave such lovely comments about Jessica. They will be so pleased to read your 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLovely estate agents, very friendly and welcoming. All of the members of the team were really great to work with and responded straight away to enquiries, we really liked them and they made us feel at ease always answering the phone straight away and supporting us through our sale at every step. Thank you!
Frances · 12 December 2023
Agent replied · 11 June 2024
Dear Frances, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service all around
Great service all around. special thanks to Indre.
Zlatan · 25 October 2023
Agent replied · 10 June 2024
Dear Zlatan, Thank you for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery helpful staff!
Many thanks to Jaden for helping me with my property search, very kind and well mannered, I do hope to work with you again in the future.
Hamza · 12 November 2021
Agent replied · 10 June 2024
Dear Hamza, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleOlivier Babylone has been instrumental in solving a long outstanding issue. Nothing less than an outstanding Customer service that i expereinced with him.
Isa · 10 June 2022
Agent replied · 11 June 2024
Dear Isa, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSarah Grisedale has been amazing. Super responsive and pro-active, always keeping me in the loop with updates and very accommodating to my requests. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Kelvin · 10 June 2021
Agent replied · 11 June 2024
Dear Kelvin. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Good luck with your move. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleThorough and diligent process to secure a rental property within a week from viewing to collecting the keys. Dealt with Kamen in the entirety of the application and have been very pleased with the process' speed and diligence.
Aurélien · 11 June 2017
Agent replied · 11 June 2024
Dear Aurélien, Thank you for your review regarding your experience with our Shoreditch Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleWe worked with James Manley and the team and had a very positive experience locating and renting a house for our son in Bethnal Green. I would highly recommend them. Very friendly service and no request too much.
Jules · 11 June 2017
Agent replied · 11 June 2024
Dear Jules Arthur,
Thank you for your review and your kind words about James and the team in our Shoreditch office.
We aim to deliver a five star service, in which nothing is too much trouble and so I am delighted to read we have achieved this for you and your son.
I wish you all the very best for the future and hope that we can be of assistance to you again.
Kind regards,
Anna Devey
Customer Relations Administrator.
★★★★★ 5/5
GoogleGreat experience with Dexters - initially got a great rental price during covid for our flat, then years later also did an excellent job selling our property in a falling market. Elle in particular did a great job shepherding all parties through the sales process in a timely manner.
A very professional outfit that delivers on their promises.
M · 14 August 2023
Agent replied · 11 June 2024
Dear M J, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Elle, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotProperty Management
I don't normally write reviews, but I have a new property manager, Joanne. I'm very pleased with her management of my property. She is very professional and takes personal ownership with matters as they arise. More importantly, she is excellent with my tenants and supportive to me providing pragmatic advice and cost effective solutions.
Anonymous · 22 November 2023
Agent replied · 10 June 2024
It’s great to hear that you have had a brilliant experience with our Property Management Team. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSince Natasha took over
Since Natasha took over, we've never had to wait too long for any issues to be fixed/solved, at the very least, she lets us know what's going on and when we can expect some movement. She has managed the renovation of our kitchen and our contract renewals with minimum fuss. Her communication is great._
Lanre · 21 November 2023
Agent replied · 10 June 2024
Dear Lanre, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do not hesitate to contact us. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFantastic experience with Jadasa
I want to write to say how incredibly satisfied I’ve been with the lovely Jadasa who manages our rental property. Any problem that we’ve had so far with the property was treated well within 24 hours, with super competent technicians being sent in. Jadasa makes us feel listened to and valued, and this is priceless!
Laure · 27 October 2023
Agent replied · 10 June 2024
Dear Laure, Thank you for taking the time to leave a lovely review regarding Jadasa. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service from Jada
After some back and forth with my previous landlord, the property manager Jada Palmer entirely sorted the issue, she liaised with the landlord after the difficulty I was having. She was quick, efficient and had great all round service, can’t thank her enough for the attentiveness she showed to get this issue resolved.
Nn · 13 December 2023
Agent replied · 10 June 2024
Dear Nn, Thank you for taking the time to leave a lovely review regarding Jada. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotCass and his team are exceptional
Cass and his team are exceptional! They go above and beyond for their clients! Very flexible to answer your questions at any time through email or WhatsApp
Ali · 16 September 2021
Agent replied · 10 June 2024
Dear Ali, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotSagar P gives 5 stars service
Sagar P. Is on the maintenance team of Dexters. When we had a problem with the boiler he not only was reassuring, and emphatic, he was quick to fix the issue whilst providing great customer service! He was a star and took great care of us! Since we moved to the property Dexters manage, it has been an incredible experience!
Carolina · 6 June 2023
Agent replied · 10 June 2024
Dear Carolina, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Sagar will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe dealt with James Turner and his team - wonderful service. James is very different to any other estate agent we have dealt with in the past. Would highly recommend to anyone!
Lauren · 12 June 2020
Agent replied · 12 June 2024
Dear Lauren, Thank you very much for your great review regarding our Shoreditch Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
Trustpilot5 star service
Great service from Rob C and Dexters Lettings Management team. They have managed my property for 5 years and it’s very reassuring to know that everything is efficiently handled. Importantly for me, they are totally supportive should there be any problems. They appear to be happy to take all the stress from my shoulders!
DIANE · 9 November 2023
Agent replied · 10 June 2024
Dear Diane, Thank you for taking the time to leave a wonderful 5* Google review. Rob will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMyself and my partner just signed a lease on a new flat with Jordan from Dexters. I would not hesitate to recommend him to anyone I know who is currently going through a flat search.
He was a really nice guy who was very efficient and professional in his approach. He was super responsive to any questions and requests we had and never made us feel like it was any hassle.
What is usually quite a stressful experience was made very straightforward and easy with Jordan. As a member of the team who is at the forefront of interacting with prospective tenants I believe Jordan upholds the true value of professional service.
Carl · 10 June 2020
Agent replied · 11 June 2024
Dear Carl, We are delighted that you took the time to leave such a fantastic review which the Shoreditch team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotUSE DEXTERS!
Dexters have been incredibly professional and helpful throughout our selling experience. Simon and Tom through to Megan and Verity with Billy and Conor also chipping in their help. They priced our house and made sure they delivered that price and ensured interest was maintained to make sure buyers were interested in these turbulent times. A pleasure to deal.
Sally · 27 July 2023
Agent replied · 10 June 2024
Dear Sally, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI have used the services of Dexters for renting and managing my flat.
I have used the services of Dexters for the past two years to rent and manage my London flat. They found me tenants quickly, have been wonderful with the tenants, have always been very responsive and transparent and they have given me great peace of mind while I have been away, working outside of London.
Stuart · 11 October 2023
Agent replied · 10 June 2024
Dear Stuart, Thank you for your kind comments regarding the team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJessica is very helpful and always…
Jessica is very helpful and always reponsive
Candas · 9 October 2023
Agent replied · 10 June 2024
Dear Candas, Thank you for taking the time to leave a lovely review regarding Jessica. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina and Ellis
Donalina and Ellis in the property management and maintenance teams have been looking after us since we moved in and have been really responsive in resolving all of our snagging issues. It makes me feel confident that I will be looked after should anything go wrong with the house in the future. Thanks team!
Gareth · 1 November 2023
Agent replied · 10 June 2024
Dear Gareth, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotEfficient and Helpful service
George Caldera represented the sale of our property and was very helpful, informative, and efficient throughout the whole process. You could always get hold of him on the phone and if he wasn't available, he always called back. Dexters were very professional and I would recommen their services.
Mrs · 14 March 2024
Agent replied · 10 June 2024
Dear Mrs Raynor, Thank you for taking the time to leave a lovely review regarding George. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
