Trusted Agent profile · London
★★★★★
2,635 reviews across 2 platforms
44 Great Eastern Street, London, EC2A 3EP
Dexters's office in London, at 44 Great Eastern Street, is rated 4.4 out of 5 across 2,635 reviews on two platforms, including 674 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards. See how it compares with other estate agents in London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotKelly and her team are great!
Kelly and the team at Dexters have always been so helpful and brilliant. Very responsive and positive. We have been very impressed. Thanks!
Dear Consumer, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotZendeca Sinclair- Battersea branch.
Zendeca was super helpful in our transition and move from Australia. She was thorough, professional and reliable. I would highly recommend her services!
Dear Jordan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotLouis Preston and Natalie- 10/10
I have had the pleasure of dealing with Dexters property management over the past few years and have been delighted by the service provided by Louis Preston- who is always swift to lend a hand and make me laugh on the phone.In recent months, Louis has introduced me to a new member of his team- Natalie- who has been polite and respectful in my experiences so far.A great experience!
Dear JD, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAlistair Maclean…
The assistance from Alistair Maclean made this transaction much smoother and job as Conveyancer much easier to satisfy my clients expectations. I look forward to working with Dexters again in the future.
Dear Malaika, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We look forward to working with yourself again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI've had a great experience with Dexters, as a first-time renter in London. Jordan made sure that everything was done as quickly and smoothly as possible, and was there to help me with all the documentation required. I would highly recommend him to anyone looking for a flat!
Dear Miloš, Thank you for your review regarding your experience with our Shoreditch Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotThanks to Donalina and Josh
Thanks to Donalina and Josh from Property Management, our issues were quickly resolved!
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotJessica-Joy Beau-Wright was very…
Jessica-Joy Beau-Wright was very helpful. She put the wheels in motion very swiftly to start getting things done with our property!
Dear Kate, Thank you for taking the time to leave a wonderful 5* Google review. Jessica-Joy will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
1/5
Trustpilotnot competent, lack law knowledge
I would definitely not recommend Dexters, as their service is terrible and far from respecting the law. The employees seem to lack expertise and knowledge.We have rented out an apartment in Ada Place near Broadway Market. It happened several times when the flat was about to sell, that the agents illegally came to the flat with potential buyers without notifying us in advance, or telling us only a few hours in advance. Once, I have been working from home and the agent came to the flat without 24-hour notice and tried to kick me out of the flat for the time of the viewing. I did not call the police as I couldn't bother because I was busy. Not only did he proceed to the viewing when I was working from home, without our permission, but he shouted at me, and disturbed my normal life and work. Moreover, the place wasn’t maintained by them, as required by law during our tenancy when things were broken or in bad condition like moulds, rusty handles or paint coming out of the wall. Now, when together with my flatmates we moved out from that flat on 19 Dec, as we found a much better place, we still didn't get any deposit back for more than month after moving out. Also, Dexters agent, Fahima Miah doesn't want to provide us with any information about the deposit scheme, which is also illegal.Dealing with Dexters is just such a pain, and if you don't want to be involved in any legal cases, I would recommend you stay far away from them.
Dear Joanna, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. Kind regards, Asma Chughtai, Customer Relations Tea
5/5
TrustpilotGeorge Bromage was very helpful
A huge thanks to George Bromage in the Management Team for all of his efforts! He is always responsive and helpful.
Dear AR, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotProfessional and tenacious
Most people think that estate agents take photos of their houses, show a few people round and then sit there and wait for the money to roll in. As an agent of 20 years' experience I can assure you that is not the case. Getting the buyer is the easy part. The hard part is holding a chain together and working with everyone else to get to an exchange. I was recently in a chain with Alistair and, had it not been for his tireless prodding, nudging and cajoling, the sale would not have happened. In estate agency we play the long game so if you want a professional agent use Dexters.
Dear Nicole, Thank you for taking the time to leave a wonderful 5 star Google review. Alistair will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSolid
Always get a prompt response, with good understanding and sound advice.
5/5
TrustpilotSale of a Flat
Dexters efficiently arranged for a number of viewings of my flat when it was placed on the market. When those did not produce any offers, they gave me helpful advice about the level to which to reduce the selling price. They were patient and persistent throughout a few more twists and turns in the whole process, which lasted several months. In summary, I thought the people I dealt with were very competent in what they did, and also genuinely wished to do the best they could for me as an individual customer.
Dear Peter, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotLacks understanding
Avoid, tried to force us to put in an offer after only a few hours without viewing property. Stated landlord needed our offer in despite only one other offer being put forward and viewing booked for next morning! Attempted to force us into 36 month contract 'to be picked' for a rental property. Even in the current London rental market craze, it's uncalled for and gross.The company lacks professionalism and understanding. Didn't feel 'adequate' as mature students requiring a HMO. Will not be using again.
Dear Emily, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSuccessful tenancy renewal
A big thank you to Anthony Grundy for his good advice and for taking the time to carefully negotiate a rent increase with a longstanding tenant.
Dear Alison, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotStranger walked into my room while i was sleeping
1. Dexters gave keys to ‘maintenance worker’ to check our bathroom without letting us know so I was sleeping naked when he walked into my room.2. Landlord attempted to charge us £500 damge cost for a small 2 bed flat 2 months after we moved out, some dents they showed us were already there when we moved in, clearly indicated in our check-in report.3. They claimed meters are professionally managed by Dexters but when the energy supplier charged us after repairing the electricity meter, Dexters refused the responsibility to pay us back. After my own investigation with the energy supplier, I found out that the landlord used a ‘substitute meter’ instead of a legitimate meter. We tenants clearly are not responsible for paying the replacement of a knock-off. We have moved out for more than 3 months and this issue is still not resolved yet.4. It has been more than 3 months since we moved out and still haven’t received our deposit back.(Once they phoned us early in the morning which woke us up, just to ask whether we have set up an account with Thames Water -6 months after we moved in)
Dear Sara, I am concerned to see your 1 star review. Please can you contact myself asmachughtai@customerrelationsteam.co.uk and I can look into this further for you. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotBattersea Branch - Vicky
Vicky at Dexters Battersea has been very helpful in setting up our tenancy, and answering our queries on the property
Dear Tom, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMyra is my “go to” contact
We have rented our house for 8 years now and Myra has always been my “go to” contact. She has consistently responded to any queries quickly, liaised with our tenants and sorted any repairs needed with timely and well priced solutions and recently managed the process of disposing of some furniture and acquiring new to suit our new tenants. She makes owning and letting a property from overseas very viable.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGrace was very diligent and informative through out the process of my recent move, which she managed. She was very professional on the viewing and I appreciated her consultative approach through each step after that. Would recommend.
Dear Jonny, It’s great to hear that you have had a brilliant experience with our Shoreditch office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHad the opportunity to enter in touch with Yasmin from this branch. Very professional and on point on the items I was looking for in a flat, and with an exxcellently quick turnaround on any of my request, it has been a pleasure to work with her and the rest of the team.
Dear Federico, Thank you for taking the time to leave a wonderful 5 star Google review. Yasmin will be thrilled to read your kind comments. Kind regards, Asma
5/5
GoogleSarah Grisedale at Dexters has been exceptional in helping me sell my flat. She's extremely efficient, goes straight to the point and keeps me in the loop at all times taking the stress out of the process. I can trust her to keep on top of things behind the scenes even without me asking. She works very hard and is great at her job! She's really all you need from an estate agent, highly recommend.
Dear Joana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMonika
Monika is very polite and managed to help us quickly with some of the issues we had in our property.
Dear Davide, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotJadasa Andjadiumi
Jadasa efficiently and effctively resolved an error on the deposit return and was open, honest and an excellent communicator. Thanks Jadasa.
Dear Trevor, Thank you for taking the time to leave a wonderful 5* Google review. Jadasa will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI do a lot of emergency call outs and refurbish with Dexter's management team Tania I find always very helpful and so pleasant very understanding in what can be a very stressful environment Tania is a very special property manager that will do her best to get results for every one
Dear Ace Interiors, We appreciate you taking the time to submit your review regarding the service you received from our Shoreditch Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleJames did an amazing job for us, we found a great new flat. He's devoted us a lot of his time, so we got the best deal possible. He was very professional and kind and it was a pleasure to work with him. I would definitely recommend him! Thank you James!
Dear Agata, We are delighted to read that our Shoreditch Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Dexters won Platinum in The Trusted Agent 2026 awards.
