Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotNasra Said leaving her post as my property manager
I was very sorry to hear that my property manager with Dexters, Nasra Said, will be moving to another department. She has spoiled me with her efficiency and her dedication to her job and she will be difficult to replace. Always caring, always listening, doing her best to keep her clients happy.I wish her the best of luck in her future post and I will miss her.
Frosso · 18 September 2024
Agent replied · 10 June 2024
Dear Frosso, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Lily will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlistair Maclean was excellent in…
Alistair Maclean was excellent in progressing from his end of the sale chain and was a pleasure to work with. He has a great manner and is a highly effective sales progressor keeping me updated all along the way until completion. Thanks for all your help.
Stuart · 21 December 2022
Agent replied · 10 June 2024
Dear Stuart,We really appreciate you taking the time to leave such lovely comments about Alistair. They will be so pleased to read your 5 star review. Please do not hesitate to contact the XXX team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy flatmates and I started renting a Dexters property about 3 months ago and we have received great support from our property manager Pras, who has always been on hand to help us out. Every issue we have had in the flat has been dealt with swiftly and it is easy to communicate. Thanks Pras!PositiveResponsiveness, Quality, Professionalism
Jess · 10 June 2021
Agent replied · 11 June 2024
Dear Jess, Having read your review, we would like thank you for your feedback about our Shoreditch Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
Trustpilotgreat service
Helpful, informative and efficient service from Dexters Acton team
Tracey · 28 May 2026
Agent replied · 6 June 2026
Dear Tracey, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
★★★★★ 5/5
TrustpilotI worked with Esta to complete my very…
I worked with Esta to complete my very painful purchase. She was brilliant throughout the transaction, regularly checking in, chasing my solicitor, chasing the seller and their solicitor. She helped significantly with the frustrations and stress of the issues we faced and all the while being super friendly and polite.
Dan · 5 July 2022
Agent replied · 10 June 2024
Dear Dan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMission achieved
Rafi and George were a good team and all were positive and helpful. It was a rollercoaster ride but all was achieved within a decent period of time.
Mh · 4 April 2024
Agent replied · 10 June 2024
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotOur experience so far with Dexters has…
Our experience so far with Dexters has been outstanding. I’d especially like to thank Tia for her amazing work and effort in making sure that any issues we had with our flat has been taken into account and soon to be fixed. Thank you again for being accommodating and great help
Heidi · 16 May 2022
Agent replied · 10 June 2024
Dear Heidi, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Tia will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotEunice Sona has been very helpful...
Eunice Sona has been very helpful, professional and supportive throughout our renting process! A very kind and trustworthy agent who I strongly recommend for a great and efficient experience.
Carolin · 13 March 2024
Agent replied · 10 June 2024
Dear Carolin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 2/5
TrustpilotDisappointing
We approached Dexters to rent out our property. Initially they were very helpful. When we were ready to move ahead I asked for a copy of the agreement we would have to sign with them. Despite chasing them up, we have had no communication from them since then. I don't know if they just couldn't be bothered with the admin but we have now taken our business elsewhere. Very disappointing.
Rob · 22 July 2024
Agent replied · 23 August 2024
Dear Rob, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleCharlie is a fantastic guy, salesman and representative of Dexters. When I sell my next unit in London he’ll be the first person I call. Can’t recommend him enough. Thank you again *****
Ash · 12 December 2023
Agent replied · 11 June 2024
Dear Ash, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
GoogleThe team at Dexters are always responsive and have kept us in the loop every step of the way. Elli has been supporting us since we accepted the offer and has done everything she can to get the sale over the line whilst being available to answer questions when needed
Sam · 10 June 2022
Agent replied · 11 June 2024
Dear Sam, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleOlivier is fantastic: Efficient, professional, and kind. He responds to my numerous requests and actions them promptly. As a newly arrived expat, moving to London has been daunting. However Olivier's professionalism and sense of humour have greatly eased my transition. Know you are in good hands with him and Dexters.
Jason · 10 June 2022
Agent replied · 11 June 2024
Dear Jason, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleYasmin was extremely helpful throughout our whole process. From handling offers, to negotiating with the landlord to being on hand at any time to answer questions I had. Thank you!
Freddie · 10 February 2024
Agent replied · 11 June 2024
Dear Freddie, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Shoreditch office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleYasmine has been great in my property search, very reachable and friendly.
Simran · 19 December 2024
Agent replied · 23 December 2024
Dear Simran, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleWe had the pleasure of dealing with Jordan at Dexters who helped us to find a beautiful new flat to rent, answered all the questions we had and supported us with all our requests. I would highly recommend Dexters after this experience, thank you so much Jordan and Aaron for showing us around the place!PositiveResponsiveness, Professionalism
Rowena · 13 June 2021
Agent replied · 12 June 2024
Dear Rowena, Thank you so much for the fantastic feedback, the team at Shoreditch are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Dexters was incredible.
Visited a flat and in 2 weeks had already moved in!
I'd specially thanks Abisola-Jaydee from Shoredict Branch for the 5 starts service!!
He was very punctual which I really appreciated.
In addition he was very keen to help me and answered me very quickly every mail I sent him.
Thanks a lot Jaydee!
Gean · 10 June 2020
Agent replied · 11 June 2024
Dear Gean, Thank you for your review regarding your experience with our Shoreditch Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotI have been with Dexters for over 20 years
I have been with Dexters for a number of years. The service has always been excellent. Christian and the team are always responsive, professional and knowledgeable. They go the extra length to provide great service.
Tony · 11 October 2023
Agent replied · 10 June 2024
Dear Tony, Thank you for your kind comments regarding Christian and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleIt was a smooth experience renting from Dexters, our agent Yasmin was super helpful and attentive to our queries and helped us resolve some concerns we had very quickly and efficiently.
Damyan · 11 January 2024
Agent replied · 11 June 2024
Dear Damian, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. We wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe were very pleased with the excellent service provided by Dexters. Sarah was enthusiastic and professional in her approach keeping us fully informed at every stage of the sale and responding quickly to all our questions.
Gillian · 13 September 2023
Agent replied · 11 June 2024
Dear Gillian, Thank you for your kind comments regarding Sarah and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMyra is the best
Myra is the bestMyra has looked after my property since I became a landlord in 2017. She goes above and beyond to help the tenants have a good experience and make life easy for me.
James · 6 October 2023
Agent replied · 10 June 2024
Dear James, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotHelpful and very pleasant property management
We have found that both Jessy and kiah, but in particular Jessy, are always available and ready to help solve any issues that come up with the tenant and/or other departments. I'm pleased we convinced our tenant to renew and continue through Dexters.
Janet · 15 February 2023
Agent replied · 10 June 2024
Dear Janet, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotElla was super friendly and helpful…
Ella was super friendly and helpful during a viewing, following up with our questions over email too following the appointment. Thanks for your continued help to find us a property.
Zelie · 29 January 2024
Agent replied · 10 June 2024
Dear Zelie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat job Jessica!
Jessica Carson has been a great help to me during my renewal process. She was early in contacting me, and prompt in reaching out to the tenant and getting back to me. Thanks Jessica, for a successful renewal.
Serene · 14 July 2023
Agent replied · 10 June 2024
Dear Serene, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotNatasha and her brilliant team
Natasha and her team have looked after our property for so many years and we have been and still are delighted with the timely response, care and quality of service received. Well done Natasha
Michael · 25 October 2023
Agent replied · 10 June 2024
Dear Michael, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
