Trusted Agent profile · London

Dexters London reviews

★★★★★ Great

2,633 reviews across 2 platforms

44 Great Eastern Street, London, EC2A 3EP

Dexters's office in London, at 44 Great Eastern Street, is rated 4.4 out of 5 across 2,633 reviews on two platforms, including 674 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

674

Reviews on Google

This office

Trustpilot logo

1,959

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Overall we have had a good experience…

Overall we have had a good experience selling our house with Dexters. I can recommend Peter Gobey whose straightforward and positive approach got us there in the end. He was not over bearing, but courteous and helpful. We were reassured by his professional experience and attention to detail. As well as Peter, we would like thank Paul Samuels, both for their dedication and professional practice.

Lucy · 15 November 2021

Agent replied · 13 June 2024

Dear Lucy, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Sarah has been very wonderful from the start providing information, keeping in contact and overall making renting easy for me as this is my first time. wasn’t a big fan of the lettings hub however when i needed to present information or missed anything or needed to clarify something sarah was very good at that. so far pleasant experience, thank you

Emily · 10 June 2022

Agent replied · 11 June 2024

Dear Emily, It’s great to hear that you have had a brilliant experience with our Shoreditch office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sarah Gashi recently helped me find a property. Sarah was great and helped me through the process end to end. She was always quick to respond and sorted things out promptly. Also, I have a dog, which narrowed down my options but Sarah helped me find a pet friendly property and sorted out permissions with the building management. Thank you, Sarah

Dan · 10 June 2022

Agent replied · 11 June 2024

Dear Dan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters did an amazing job of helping us sell our flat at over the asking price. They generated 3 offers within 2 weeks from interested buyers. They were incredibly efficient and very professional. Everyone we met from Dexters were incredible but we dealt with Andrew Nicholas the majority of the time and he was superb. I couldn't recommend Dexters and Andrew highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Luke · 27 August 2021

Agent replied · 11 June 2024

Dear Luke, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Louise Smith Customer Relations Team

5/5

Google

Fraser reached out to me directly after I inquired about a property that was posted by Dexters. While the unit I was interested in had already been booked, Fraser told me about two off market properties that were available that would possibly meet my needs. Given I was traveling the next day, not only did he go the extra mile to get me a last minute showing, he met me promptly in person to discuss future leads. Great service thus far!

Gina · 27 July 2024

Agent replied · 26 August 2024

Dear Gina , Thank you for taking the time to leave a lovely review regarding Fraser. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Chloe Curd was absolutely excellent

Chloe Curd was absolutely excellent. She made the process a lot easier for me and made sure to keep me informed throughout.

Keeva · 22 December 2025

5/5

Trustpilot

Joe Read at Dexters really does go…

Joe Read at Dexters really does go above and beyond for his clients and tenants. Joe is incredibly responsive, even on a Sunday when there was an issue. He does what he says he's going to do and more. I recommend him and Dexters.

Nicole · 28 November 2023

Agent replied · 10 June 2024

Dear Nicole, Thank you for taking the time to leave a lovely review regarding Joe. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

I never knew it would end up like this...

I was an employee of Howsy from the Philippines, that Dexters acquired years ago. Then this year Dexters decided to discontinue our employment with them. We knew this would happen, and I personally didn't take it against Dexters, so long as they and QQI (which is the acting HR side of Dexters here in Manila site) to pay us the separation pay that is accordance to the labor code, and this should include the number of years I stayed as an employee of Howsy which was year 2019.A lot of things happened already from the moment QQI announced the discontinuation of our employment with Dexters. And the experience that me and my colleagues are STILL experiencing is VERY CHAOTIC! This QQI hasn't released our separation yet! They refuse to honor the original hire date from Howsy - which by the way they stated from their meeting with us that will definitely be granted - just like what happened to the first batch of employees of Howsy that were also got redundated. I wouldn't want to step too low for this if only me and my colleagues were treated professionally and respectfully. They're all LIARS! The pay is now long overdue. So, please DEXTERS, help your MANILA team to raise this issue with QQI. We were your once a helping hand with your jobs, especially with repairs. We hope that this small favor from us could at least lessen the burden from us financially, after you decided to leave us all now jobless! Thank you.

Luisa · 23 July 2024

Agent replied · 23 August 2024

Dear Luisa, We are sorry to read of your unhappiness. We are not aware of any outstanding payments due to ex Howsy colleagues, and have urgently requested further information from QQI relating to this. Please do contact us directly at ​info@customerrelationsteam.co.uk or 020 8614 1230 and ask for customer relations so that we can discuss your concerns in more detail​. Kind regards, Customer Relations Team

5/5

Trustpilot

Very responsive

Very responsive, get things done properly and no messing around! Grace Solan was extremely helpful, patient and friendly so made the discussion around signing our new contract as easy and smooth as possible. Also wanna give credit to Poppy Russell who also looks after the property and is very helpful.

MARTIN · 23 June 2023

Agent replied · 10 June 2024

Dear Martin, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Feedback

I have dealt with Yasmin who has been extremely helpful. She has been very friendly, highly responsive and accurate with the detail in that I have only been shown properties that fit my requirements. This helps to avoid time-wasting at both ends.

Frank · 9 January 2024

Agent replied · 10 June 2024

Dear Frank, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great experience over a number of years…

Great experience over a number of years letting a property through Dexters. Very responsive and clear communication, and I've found any issues that arise with the property are quickly addressed. Natasha Bedenik is a go-to contact but all the team have been professional and helpful.

Craig · 24 October 2023

Agent replied · 10 June 2024

Dear Craig, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I want to express a big thank you to…

I want to express a big thank you to the Dexter team, and especially to Donalina who deals with the property I rented, a very polite and friendly young lady. All deficiencies and issues in the property were resolved in time. Lady who definitely understands and loves her job. Thank you Kind Regards Zlatozar.

Zlatozar · 9 February 2023

Agent replied · 10 June 2024

Dear Zlatozar, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Isabella was extremely welcoming, approachable and genuine. She was easy to speak to, answered all questions speedily and I felt that I was in good hands when it came to putting in a competitive offer. Overall, it made for a highly positive experience and reflection on Dexters as an agency which provides quality customer service.PositiveResponsiveness, Quality, Professionalism

Sophia · 24 October 2022

Agent replied · 23 October 2024

Dear Sophia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

I received amazing service from Sarah and the team at Dexters. The process was quick and stress-free. Sarah helped with each stage of the process and I can't thank her enough for helping me to secure my new property in such a short timeframe. Would 100% recommend Sarah and the team to anyone looking to let or rent. Thanks again!

Daniel · 10 June 2022

Agent replied · 11 June 2024

Dear Daniel, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

It was a pleasure working with Alistair Maclean

It was a pleasure working with Alistair Maclean on a recent sale from a conveyancing solicitor’s perspective. Alistair was very professional and pro-active in assisting when needed. I look forward to working with Alistair again in the near future.

AA · 1 March 2024

Agent replied · 10 June 2024

Thank you for taking the time to leave a lovely review regarding Alistair. Kind regards, Asma, Customer Relations Team

5/5

Google

Found a property online I liked that was advertised by Dexter's. I find estate agents hard work, competent in inflating the difficulty of anything. But I was genuinely impressed with Dexter's, particularly Jordan who made each interatction simple, efficient and transparent - which is all I look for in an interaction of this kind. Thanks to Dexter's, i would recommend to anyone.PositiveResponsiveness, Quality, Professionalism, Value

James · 27 August 2021

Agent replied · 11 June 2024

Dear James, Thank you for your kind words regarding our Shoreditch office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

4/5

Trustpilot

After a rough start with the agents we…

After a rough start with the agents we were able to found some common grounds as we have issues with our Landlord. Dexter's did put a big effort to get this resolved, and it was a relief for us. Thank you Sheikh, James and Tallulah.

Nancy · 11 October 2023

Agent replied · 10 June 2024

Dear Nancy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank You to the lovely Busra…

Thank You to the lovely Busra Karacan....Busra has been amazing at giving me the best advice with regards to tenants and renting out my property. Always on hand to take my calls and questions. I really appreciate her help and the overall service from Dexters.

Katherine · 6 October 2023

Agent replied · 10 June 2024

Dear Katherine, Thank you for taking the time to leave a wonderful 5 star review. Busra will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A professional helpful team

Natasha Bedenik is a reliable and professional member of the Dexters team who works well with landlords and tenants. I have found any problems or queries are dealt with in a timely manner and both she and her team respond quickly to issues raised.

Janice · 30 October 2023

Agent replied · 10 June 2024

Dear Janice, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Paul Ford is a pleasure to work with…

Paul Ford is a pleasure to work with and also answers my queries in a timely fashion. I always know what to expect next and I never have to ask twice. I would highly recommend using dexters as a letting and managing agent.

Abosede · 22 November 2023

Agent replied · 10 June 2024

Dear Abosede, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team.

5/5

Google

I was hoping to set up a viewing at one property but it was a taken the next day, so Yasmin was very helpful in finding an alternative property that was perfect for us- she was professional, clear, efficient throughout the whole process. Will recommend to friends!

Tilly · 14 August 2023

Agent replied · 11 June 2024

Dear Tilly, Thank you for your kind comments regarding Yasmin and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Luisa has been lovely to work with, responsive to all emails in a timely manner. Unfortunately we didn’t secure the property but other options were kindly provided.

Bhavneet · 25 September 2024

Agent replied · 23 October 2024

Dear Bhavneet, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Trustpilot

Good service

Good service. There were some initial hiccups with moving into our rental property however these were rectified in good time - aided by Neil Plit who has been very helpful.

Marco · 5 August 2024

Agent replied · 23 August 2024

Dear Marco, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Very happy with Elle; remained constant, thorough, and attentive throughout. Professional and helped my clients get the purchase across the line - highly recommended. As a buying agent, property finder, and advisor, I work with a lot of estate agencies across Central London, and Elle has been great.

Nicholas · 15 July 2023

Agent replied · 11 June 2024

Dear Nicholas, Thank you for taking the time to leave a wonderful 5 star Google review. Elle will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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