Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSagar P gives 5 stars service
Sagar P. Is on the maintenance team of Dexters. When we had a problem with the boiler he not only was reassuring, and emphatic, he was quick to fix the issue whilst providing great customer service! He was a star and took great care of us! Since we moved to the property Dexters manage, it has been an incredible experience!
Carolina · 6 June 2023
Agent replied · 10 June 2024
Dear Carolina, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Sagar will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHaving seen a property with Ruairi, and been pleased by his knowledge and manner, when we decided to move agents for our sale we chose Dexters at Broadway Market. What an impressive team they are. So hard working, accurate, knowledgable. Harriet Gibson saw us through from start to finish and was calm and decisive. We would not have got the asking price without them behind us in this tricky market, and they saw it through to the very end, fighting our corner all the way. Many thanks.
Martha · 12 June 2020
Agent replied · 11 June 2024
Dear Martha, Thank you for taking the time to write a review about the great service you received from our Hackney Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
Trustpilot5 star service
Great service from Rob C and Dexters Lettings Management team. They have managed my property for 5 years and it’s very reassuring to know that everything is efficiently handled. Importantly for me, they are totally supportive should there be any problems. They appear to be happy to take all the stress from my shoulders!
DIANE · 9 November 2023
Agent replied · 10 June 2024
Dear Diane, Thank you for taking the time to leave a wonderful 5* Google review. Rob will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJoe is a living legend. He was professional and easy to work with and helped us find our dream place. He was also really accommodating to our needs. WE LOVE YOU JOE.
Rebecca · 10 June 2020
Agent replied · 11 June 2024
Dear Rebecca, Thank you for your kind words regarding our Hackney office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDexters manages my rental property in London and recently I needed help tracking down a fairly large reimbursement due to me forgetting to cancel a direct debit. I thought this was going to be an awful task but Nietharsan at Dexters was an amazing help the entire way through from investigating the situation as far back as 2017, connecting with the right company, finding the money and getting me the reimbursement. It was such a pleasure working together. Thanks again on such a great job.
Elle · 10 June 2020
Agent replied · 11 June 2024
Dear Elle, I was delighted to read the comments in relation to our Hackney office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleInitial meeting with Dennis O was extremely professional and informative - first impressions gave me a good feeling that Dexter’s was right for us immediately. The follow up work from Joe Read proved just that - exceptional work rate and desire to get us the right tenant within the time frame we had set ourselves. Response times and updates were super quick and communication was spot on. Very happy with Dexter’s and would recommend wholeheartedly to anyone looking to use an estate agent in the area.
James · 10 June 2020
Agent replied · 11 June 2024
Dear James, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hackney Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GooglePaul Ford manages our property and is always prompt at responding to our concerns and getting any issues resolved. Recently we needed a dresser door fixed and Paul arranged for Dexter's handyman Kim to come in. Not only did Kim fix the issue, but he took the initiative to fix another bureau that he noticed needed attention and even replaced sealant behind the kitchen sink. We were so impressed and thankful that the overall upkeep of the property was treated as a priority, with future issues being anticipated and addressed without us needing to flag them.
Amanda · 10 June 2020
Agent replied · 11 June 2024
Dear Amanda , We greatly appreciate you putting aside the time to submit a review about our Hackney Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJodie's team of estate agents are by far the most professional and efficient I have come across. After having a particularly negative experience with both an online and another local agent, it was such a relief to have a strong team conduct our viewings. I got the impression that they worked tirelessly to secure interest in our property. Harriet finalised our sale within a matter of weeks, and was brilliant in communicating with the buyer on our behalf, from the initial offer right through to completion. It was great to feel so supported throughout the whole process. I'd definitely use Dexters again if all their teams are this good.
Bex · 10 June 2020
Agent replied · 11 June 2024
Dear Bex, We are really pleased to read your positive review regarding the service from our Hackney Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThe Dexters team are really unlike any other estate agents I’ve worked with before. Joe Read was professional, a real problem solver and outstanding throughout. Thank you Dexters!
Joe · 10 June 2021
Agent replied · 11 June 2024
Dear Joe, We are really pleased to read your positive review regarding the service from our Hackney Office. We value feedback from our customers and thank you for taking the time to post this. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotUSE DEXTERS!
Dexters have been incredibly professional and helpful throughout our selling experience. Simon and Tom through to Megan and Verity with Billy and Conor also chipping in their help. They priced our house and made sure they delivered that price and ensured interest was maintained to make sure buyers were interested in these turbulent times. A pleasure to deal.
Sally · 27 July 2023
Agent replied · 10 June 2024
Dear Sally, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI have used the services of Dexters for renting and managing my flat.
I have used the services of Dexters for the past two years to rent and manage my London flat. They found me tenants quickly, have been wonderful with the tenants, have always been very responsive and transparent and they have given me great peace of mind while I have been away, working outside of London.
Stuart · 11 October 2023
Agent replied · 10 June 2024
Dear Stuart, Thank you for your kind comments regarding the team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJade is soooooo nice! Many thanks to her!
Yuqi · 15 September 2023
Agent replied · 11 June 2024
Dear Yuqi, Thank you for taking the time to leave a kind 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJessica is very helpful and always…
Jessica is very helpful and always reponsive
Candas · 9 October 2023
Agent replied · 10 June 2024
Dear Candas, Thank you for taking the time to leave a lovely review regarding Jessica. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina and Ellis
Donalina and Ellis in the property management and maintenance teams have been looking after us since we moved in and have been really responsive in resolving all of our snagging issues. It makes me feel confident that I will be looked after should anything go wrong with the house in the future. Thanks team!
Gareth · 1 November 2023
Agent replied · 10 June 2024
Dear Gareth, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotEfficient and Helpful service
George Caldera represented the sale of our property and was very helpful, informative, and efficient throughout the whole process. You could always get hold of him on the phone and if he wasn't available, he always called back. Dexters were very professional and I would recommen their services.
Mrs · 14 March 2024
Agent replied · 10 June 2024
Dear Mrs Raynor, Thank you for taking the time to leave a lovely review regarding George. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommend!
Decided to go against my doubt for estate agents and called Dexters to see if they could arrange a viewing for me. I can highly recommend Dexters, especially the very helpful staff member (Tyler Dennis) who was very proactive and helpful in catering to my property preferences. I appreciated the level of honesty and his easygoing approach in dealing with what is now a "crazy" property market.
Anton · 1 September 2022
Agent replied · 10 June 2024
Dear Anton, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSean was very helpful in assisting me…
Sean was very helpful in assisting me with getting me set up with all that was required in moving to my new flat.
Jarrod · 23 February 2022
Agent replied · 10 June 2024
Dear Jarrod, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWonderful experience
Dexters have been so flexible and understanding - we recently moved to the UK from North America and they’ve gone above and beyond to help us with everything. The Notting Hill property manager Chris McCandlish is especially wonderful, even coming by the flat after hours to help us out with an issue themselves.
Emily · 10 November 2023
Agent replied · 10 June 2024
Dear Emily, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience, thanks so much to Billy Flynn who supported us through the process and getting everything sorted rapidly. Looking forward to moving into my new flat!
Léa · 12 June 2021
Agent replied · 11 June 2024
Dear, Léa, Thank you for your kind words regarding our Hackney office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleBilly Flynn was an excellent agent to work with as a tenant. He was responsive, professional, and all around came across as a great guy!PositiveResponsiveness, Quality, Professionalism
Christopher · 12 June 2021
Agent replied · 11 June 2024
Dear Christopher, I was delighted to read the comments in relation to our Hackney office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleJoe's work on helping us find a property was exemplary. What stuck me the most is how hard he worked to turn all the contracts around so quickly and to make sure everything was arranged. The whole process took only a matter of days - and there was a bank holiday in the meantime! He was incredibly helpful and responsive during the process, providing updates and clarity along the way. I couldn't recommend him highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Ciara · 10 June 2020
Agent replied · 11 June 2024
Dear Ciara, Thank you so much for the fantastic feedback, the team at Hackney are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotReceived really proactive support from…
Received really proactive support from Christian Pengelly, who saved me a huge cost for gas consumption. I didn't know about the over billing and was about to pay. Christian contacted me and warned the potential over billing, what I should do, and supported all comms with the gas supplier. Incredible, thanks a lot!!
征矢小長谷 · 7 November 2023
Agent replied · 10 June 2024
Dear 征矢小長谷, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpilotvery good partner
I own a flat in West London that I have been renting out for years now. Dexters has been looking after my flat and has been very present, supportive and a reliable partner. Vanessa Barroso and Chrstian Pengelly in particular have been very helpful and porblem solving oriented. Very happy with Dexters so far.
Massimiliano · 11 October 2023
Agent replied · 10 June 2024
Dear Massimilliano, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters, tenancy management
Every time I have spoken to Phoebe at Dexters she has been so helpful and given me lots of advice in regard to my questions. She has a lovely, friendly approach while also being professional and nothing seems to be too much trouble. Thank you
Jane · 25 April 2024
Agent replied · 10 June 2024
Dear Jane, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
