Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFrom the beginning
From the beginning, my experience has been great. From the realtor I had and now to my property manager, Kiera. Even if there is any problem with the proper the communication is quick, transparent, insightful, very professional yet so friendly. They help you with absolutely everything you may need, to the best of their abilities. I highly recommend!
Tasia · 8 November 2023
Agent replied · 10 June 2024
Dear Tasia, Thank you for taking the time to leave a wonderful 5* Google review. Kiera will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleBilly was amazing getting our offer accepted on our dream flat! He was so quick and responsive and explained the process really clearly. Thank you so much from three very happy tenants!
Anne · 10 June 2021
Agent replied · 11 June 2024
Dear Anne. Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotReally happy with the service received
Really happy with the service received. Kelly is lovely
Stephanie · 29 November 2023
Agent replied · 10 June 2024
Dear Stephanie, Thank you for taking the time to leave a lovely review regarding Kelly. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMy experience with Dexters has been…
My experience with Dexters has been excellent. Bow went above and beyond and updated me throughout the process. I would definitely recommend, 5 star service :)
China · 18 May 2022
Agent replied · 10 June 2024
Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI have been with Dexters for more than…
I have been with Dexters for more than 20 years and was always happy overall. Since Lily Dimitrova and Nasra Said have taken charge of my two flats, I found friends there and people I can always rely on. The two ladies have been wonderful in their job assisting me and taking care of problems in good time.
Frosso · 1 November 2023
Agent replied · 10 June 2024
Dear Frosso, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Lily will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAmazing buying experience from end to end with Maeve. She made sure all parties were aligned on the latest information by always following up in a timely manner. Any buying process is stressful but having someone like Maeve as the estate agent really made the process much less so!
Aymeric · 10 May 2024
Agent replied · 11 June 2024
Dear Aymeric, We really appreciate you taking the time to leave such lovely comments about Maeve. She will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
TrustpilotI have had some ups and downs with…
I have had some ups and downs with Dexters who have managed 2 rental properties in West London for me since 2015 however, in the last year Ricardo Fraser has stepped up and assisted in ironing out some ongoing maintenance issues I have had with one of my properties. I hope the improved service will continue going forward.
Rhona · 28 October 2023
Agent replied · 10 June 2024
Dear Rhona, Thank you for your feedback and leaving a review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleA really great group of people, honest and quick to respond when called upon. I have just bought my first property through Dexters and would recommend to others. Special thanks to Harriet for helping all the way through.
Will · 11 June 2019
Agent replied · 11 June 2024
Dear Will, We are really pleased to read your positive review regarding the service from our Hackney Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotNice business to work with
Nice business to work with. Natasha has been very helpful.
Paul · 25 October 2023
Agent replied · 10 June 2024
Dear Paul, Thank you for taking the time to leave a wonderful 5* review. Natasha will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotBunch of aggressive cowboys
Bunch of cowboys. Aggressive agents, lied about school catchment area to show us properties we didn’t want to see. Other agent didn’t want to show us properties until our house was on the market. They force sellers and buyers to use their solicitor service which in our case resulted in a dispute and had to find another solicitor half way through. They are sleazy as hell.
Phil · 13 March 2023
Agent replied · 10 June 2024
Dear Phil,I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleCameron is a legend, he helped us so much with the process and was so great. Can't recommend him in particular enough !PositiveResponsiveness, Quality, Professionalism
Maria · 14 June 2022
Agent replied · 13 June 2024
Dear Anna, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotFriendly and supportive
Ezekiel was friendly and supportive in my request
Matt · 5 December 2023
Agent replied · 10 June 2024
Dear Matt, Thank you for taking the time to leave a wonderful 5* review. Ezekiel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotAvoid
We all know that Estate Agents are run by greed and web of misleading information. However Dexters have topped the board for being one of the most unprofessional agents out there.Dexters doesn't care about it's clients whether them being tenants,landlords,sellers or buyers...Dexters cares about Dexters and it's monetary rewards...they play all parties involved against one another in the most beneficial for Dexters way.Only use their services as last resort.
Betty · 17 November 2022
Agent replied · 10 June 2024
Dear Sir/Madam, we are concerned to read your comments and are very keen to look into this . If you could email me to advise which office you have been dealing with, we can take this up with them. Kind regards asmachughtai@customerrelationsteam.co.uk
★★★★★ 5/5
TrustpilotThe entire team at Dexters Acton have…
The entire team at Dexters Acton have been wonderful. Incredibly attentive and professional. Its a pleasure as a landlord to work with them. Furthermore, the property management team totally lifts a huge weight of my shoulders as they run my properties seamlessly and are always on hand to help. Really a 10/10 experience from the whole team!
Cyrus · 10 November 2023
Agent replied · 10 June 2024
Dear Cyrus, Thank you for taking the time to leave a wonderful 5* Google review. Our Acton office will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHighly recommend!
Jodie and the team handled the sale process very efficiently and they managed to find us the right buyer. Thanks for making this important transaction speedy and easy!
#data
ЕG · 12 June 2021
Agent replied · 11 June 2024
Dear EG, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
Trustpilot"Exceptional Service and Care: A Review of Dexters with Daragh Power"
I’ve had an exceptional experience with Dexters. Daragh Power, from the management team, exceeded my expectations. Dealing with a challenging tenant who went MIA, Daragh swiftly resolved all issues and even secured compensation on my deposit, which was unexpected. His genuine concern for his clients’ needs truly stood out.
Jehan · 27 April 2024
Agent replied · 10 June 2024
Dear Jehan, Thank you for taking the time to leave a lovely review regarding Daragh. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina provides a great service
Donalina is very efficient and prompt. Happy with Dexters service.
Rina · 11 October 2023
Agent replied · 10 June 2024
Dear Rina, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent customer service
I had the pleasure of dealing with Dexters North Property Management Team and more specifically with Petros Giorganios who provided excellent customer service. Petros has helped me a few times in the past year and has always been excellent in dealing with any potential issues that my property had, being always pro active and finding the best solutions.
G · 9 October 2023
Agent replied · 10 June 2024
Dear G. Giamaloglou, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWe dealt with Alister Maclean on a sale…
We dealt with Alister Maclean on a sale transaction, he was friendly, professional and very efficient and we would highly recommend Alister.
Rachel · 20 September 2022
Agent replied · 10 June 2024
Dear Rachel, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotI had the most horrendous experience…
I had the most horrendous experience ever with dexters old Brompton road office. Particularly with the unprofessional and useless director called Eleanor. She constantly lied to me about the amount of viewings and whether the keys were actually working. Please do not use the service of this agency. It was disorganised and terrible. I had to leave them after 3 weeks where they wasted my time. I will never use these people again.
Simone · 10 May 2022
Agent replied · 10 June 2024
Dear Simone, Thank you for your feedback. I am sorry to hear what you have experienced. I have forwarded your comment on to our Area Director for them to review with the team. Kind regards, Asma Chughati, Customer Relations Team
★★★★★ 5/5
TrustpilotReally good experience
Really good experience, Alfie was very professional, communicative and fast. Having gone through a series of unsatisfactory processes with other estate agents, Alfie was completely different -would definitely recommend.
Daniel · 24 September 2021
Agent replied · 10 June 2024
Dear Daniel, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotOUR BEST :)
OUR BEST :)Senior property manager JADASA ANDJADIUMI has truly made a difference with her assistance in addressing the shortcomings in our home. Through dedication and professionalism, she has created a warm and inviting atmosphere. We appreciate her attention to detail and solution-oriented approach in helping us with every aspect of our home."
Mahmut · 16 February 2024
Agent replied · 10 June 2024
Dear Mahmut, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotMia has been so helpful and responsive…
Mia has been so helpful and responsive and is totally competent and knowledgeable. I thank her so much for all her help finding our new home.
Fleur · 9 March 2022
Agent replied · 10 June 2024
Dear Fleur, Thank you for your review, and mentioning your experience with Mia. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFriendly team
Konrad is friendly and has been very helpful and accommodating in our property hunt
Andrea · 13 June 2023
Agent replied · 10 June 2024
Dear Andrea, Thank you for the 5* review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
