Trusted Agent profile · London

Dexters London reviews

★★★★★ Great

2,569 reviews across 2 platforms

17 Broadway Market, London E8 4QJ, United Kingdom, E8 4QJ

Dexters's office in London, at 17 Broadway Market, is rated 4.4 out of 5 across 2,569 reviews on two platforms, including 648 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

648

Reviews on Google

This office

Trustpilot logo

1,921

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

The Dexter team at Cricklewood have been fabulous…

The Dexter team at Cricklewood have provided us with a fabulous service in all the dealings we have had with them from start through to sale. The communication between us and the team has always been clear, relevant and simple. It doesn’t matter if the lead on your sale is not available, everyone has a grasp of the detail, are only too happy to help or get back to us. The office is impressively headed up by Neela who has given great advice along the journey and we have worked with Jamil, Samara & Nathalia really well.

David · 15 February 2022

Agent replied · 10 June 2024

Dear David, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I worked with Joe to rent my flat for the first time this year. Joe is super responsive and very knowledgeable about the market - no better way of evidencing that than the fact that he delivers on what he says he can achieve. I would recommend Joe and the Dexters team to friends and family in the area.

Tanya · 11 January 2024

Agent replied · 11 June 2024

Dear Tanya, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Paul Ford - Head of Property Management

Paul Ford - Head of Property Management is a superstar. He goes above and beyond and all my constant demands are queries are dealt with super efficiently and in a timely fashion. Have to mention Nasra and Pam Simmons who also deal with my portfolio and are always available with whatever info / help I needWould recommend!Thank you Paul Pam & Nasra

Sam · 27 October 2023

Agent replied · 10 June 2024

Dear Sam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Shout out to Jessica Carson…

Shout out to Jessica Carson for her great help this past week. Jess is an an excellent communicator and was a pleasure to deal with from start to finish, smoothly and quickly negotiating a rent increase acceptable both to myself (landlord) and the tenant on my north London flat. And thanks for the maths lesson too. Hopefully I now know the difference between £1,250 and £12,250.....

Gavin · 13 July 2023

Agent replied · 10 June 2024

Dear Gavin, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Jessica will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Joe Read has been exceptional in the process of changing agents and finding new quality tenants. He has gone above and beyond to support throughout the whole process - super responsive, ensuring regular updates, strong knowledge of the market and I felt like I could 100% trust him throughout. I can't recommend Joe enough.

Juliet · 10 April 2024

Agent replied · 11 June 2024

Dear Juliet, Thank you for leaving a Google review for our Hackney office. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

A Skilled Dexter’s Agent

I worked with Mohammed Amin on our recent lease renewal and replacement contract. Mohammed was extremely helpful and prompt in our negotiations; he was empathetic and patiently explained the contract details. Simultaneously, he coordinated with the landlord with extreme care, showcasing his leadership skills. Additionally, Mohammed provided us with multiple solutions that suit both the tenant and landlord.

Ana · 15 January 2024

Agent replied · 10 June 2024

Dear Ana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma , Customer Relations Team

1/5

Trustpilot

Don’t choose Dexters

Hello Guys!We have rented 3 bed house from Dexters. We have signed contract first 8th Aug. Then when we go to the house for cleaning we get shocked. The house like cowshed:) they did something and we moved 17th Aug. One bedroom Out of use because really strong smelling carpet or something. Now we can’t use another room as well because radiator suddenly getting cold after boiler turn off. Toilet Flush is doesn’t work Etc. We have so many problems we’re waiting for Dexters will do something but today I got email. They’re asking what’s your problem:)) and one of the management manager said if you don’t like you leave the house. :)) it’s been more than 4 Months and I got final mail if you don’t like leave the house :)) My advice if need to rent house from Dexters Check the house EmptyCheck everything even tabs, flush, floor furniture, smell.Because after signing the contract you can’t get solutions.For small problems they are good likeTab changeWashing Machine Change

Kayra · 30 December 2021

Agent replied · 10 June 2024

Dear Kayra. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Dexters have managed our property for…

Dexters have managed our property for many years; throughout we have found them to be professional, efficient and responsive to any issues with tenants, always keeping us informed and very easy to deal with.

Charles · 29 May 2026

Agent replied · 6 June 2026

Dear Charles, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Erjon Bejtullahi is an outstanding Lettings Consultant and made the experience of moving overseas much easier than anticipated. He provided us with properties within our budget, and worked with us on the specifics of our move. I would go out of my way to work with Erjon again, as the expertise and kindness is unparalleled.

Tristan · 11 March 2024

Agent replied · 11 June 2024

Dear Tristan, Thank you for your kind comments regarding Erjon and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.

5/5

Trustpilot

Thanks to Zendeca

So far our experience of renting through Dexters has been straightforward and relatively easy. Zendeca from the Battersea branch went above and beyond to get us a viewing of our perfect property, despite it being her day off and viewings having already been completed. She worked hard to get to know us so we could make the best offer to the landlords, and was responsive and kept us updated throughout the whole process. Zendeca was also understanding of our requirements and requests, and arranged some flexibility for us where possible. We love our flat and we're very grateful to Zendeca and the Dexters Battersea team for making it possible.

Jack · 1 December 2021

Agent replied · 10 June 2024

Dear Jack, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

The whole experience was great! Nyshae was very involved from the beginning, and thanks to her I moved in my new flat in less than a week. Very informative and available throughout! I love the house! Thank you again for your support!

Ioana · 22 October 2024

Agent replied · 9 November 2024

Dear Ioana, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

As an expat, navigating the rental market in London late last year to find a place to live before temporary housing was up was a challenge with how quickly flats came onto and then off the market, but Natasha Tarry was able to help arrange viewings for a property just coming into the market that was good fit for me. Would recommend both Natasha and Dexters!

Christian · 10 June 2023

Agent replied · 11 June 2024

Dear Christian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Bailey has been an absolute star

Bailey has been an absolute star. As a tenant it is daunting to give a call to the estate agents and report or ask for something. However that has not been the case since Bailey has been managing our property where we are renting in. She is always happy to help and support tenants.

Tugba · 22 March 2024

Agent replied · 10 June 2024

Dear Tugba, Thank you for taking the time to leave a lovely review regarding Bailey. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

11/10

Can't recommend highly enough, sensitive, flexible and responsive to your needs. Special mention goes out to Nia in the lettings team at Dexters Lee, and Andrzej, Tyron & Sacha in the property management team. Persistent, tenacious, and always polite (and in all the right ways).

Ben · 7 October 2026

4/5

Trustpilot

We recently moved into our apartment

We recently moved into our apartment. Unfortunately the apartment had issues but the maintenance team were fantastic. I really appreciate how Petros helped me resolved every issue, he walked me through it and checked that everything was completed. The Dexter’s management team are so supportive and helpful. Issues were quickly resolved.

Odessa · 10 May 2024

Agent replied · 10 June 2024

Dear Odessa, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent communications

Donalina has been instrumental in keeping me updated with an issue I reported around a water leak in a flat above mine. She always called me and for me that’s the best thing about her. So many times I engage with agents who say they’ll call back and it never happens. Not the case with Donalina. Very good 👍🏽.

Tita · 18 November 2023

Agent replied · 10 June 2024

Dear Tita, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great services and very professional

We recently moved into our new rental house with help from Ashley at Dexters Battersea. Ashley has been super helpful throughout the whole rental process. Very professional, effective, thoughtful, and perfect in following up and giving updates. We are very impressed with the service that Ashley provided. We were dealing with another Real Estate company when looking for a rental house in the same area, and we were so glad that we went with Dexters but not the other company which happened to carry the same house we rented through Dexters!

Daphne · 22 September 2021

Agent replied · 10 June 2024

Dear Daphne, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

A very responsive team and more…

A very responsive team and more importantly understands the issues you’re trying to solve and works on your behalf to get them fixed. Thankful to have Stephanie Thame managing things for me and will always see things through to ensure any issue is fully resolved.

Noah · 8 October 2026

5/5

Trustpilot

Exemplary Service - Highly Recommend

The service we have received from Dexter's has been excellent throughout. The constant contact with the sales team is so reassuring - which was not the case with other estate agents. Elli was such an incredible help when it came to trying to complete our deal - offering expert advice, while listening and understanding all the concerns we had. Her support was invaluable during what was a very stressful time.I would definitely recommend Dexter's to anyone looking to sell their property in the city.

Tim · 16 September 2021

Agent replied · 10 June 2024

Dear Tim, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

Jacob is a very friendly, responsive and helpful agent with a lovely demeanour as well which makes a difference in what can otherwise be a stressful time. It’s been truly great to work with him in my search.

Vanessa · 2 December 2024

Agent replied · 9 December 2024

Dear Vanessa, Thank you for your kind comments regarding Jacob and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

1/5

Trustpilot

Dexters Bloomsbury was the worst

Dexters Bloomsbury was the worst nightmare one could imagine. The house was disgusting and dirty and they have failed to professionally clean it for 3 days. They repeatedly breached the contract by failing to provide a clean house and free of other people stuff. On top of that, the previous tenants had Covid and still they did not care about cleaning it. Honestly, if you want to live in a decent place and deal with reasonable people I strongly advise you not to use this letting agency

Chiara · 4 September 2021

Agent replied · 10 June 2024

Dear Chiatra. We are concerned to read your review and would like to look into this for you. Can you please contact us at customerrelations@dexters.co.uk with more information. Kind Regards Asma Chughtai Customer Relations Team

4/5

Google

Friendly service and team with good communication. Dexters rented my property within a month of signing on! Joe was very good and fast at communicating. However, being an overseas landlord, I didn't feel as though I was supported and kept in the loop at all times; I had to chase up for information a few times, which given the amount you pay for the service is not what you'd expect. It is very clear this is simply a business transaction, and as long as you are aware of that, Dexters is a good choice.PositiveResponsiveness

Nina · 24 August 2021

Agent replied · 11 June 2024

Dear Nina , Thank you for posting your comments regarding our team and Joe will be delighted you have taken the time to do so. I am sorry though that you felt you had to chase up a few times, as the team do pride themselves on keeping our clients updated. Again, disappointing that you feel our fees are high as we believe they are competitive and that the service we deliver is good value. We do appreciate the feedback though as continue to review our fees and service. Kind regards Evie Fisher Customer Relations Team

5/5

Trustpilot

Highly recommended and great service! (:

We've just moved to a property managed by Dexters, and we are extremely satisfied with the service we received until now. Our property manager Neil Plitis was and is very quick to resolve any issues we have and provide us with the right solutions.

NBC · 23 August 2024

Agent replied · 24 August 2024

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Terrific 🙂

Moved into a rental property recently and Dexter’s are hands down the best property agency I’ve experienced. We had a long list of requests and our property manager Nabil has been incredibly helpful and responsive. ⭐️⭐️⭐️⭐️⭐️

JD · 20 December 2024

Agent replied · 10 June 2024

Dear JD, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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