Dexters London reviews

★★★★★ 5/5

Trustpilot

Karl Reynolds has been helpful and…

Karl Reynolds has been helpful and efficient in helping to resolve the issues with my rental that they manage.

Consumer · 28 May 2026

★★★★★ 5/5

Trustpilot

Monika at Dexter's -a great property manager!

My property manager is Monika Piszczyk at Dexter's and she has been Ace! As a landlord , I had a number of issues in my flat that I rent out, Monika addressed each of these in turn . She kept me informed at each stage of the costs + time and was always very patient with all my questions. If you let a property you would want her to be managing it! she resolved every concern and the tenants are super happy! Thank you Monika!

Shallah · 6 August 2024

★★★★★ 5/5

Google

I recently sold my flat with Dexters, and can't recommend them highly enough! The whole process has been so well handled and it also felt like a really personal service. Special thank you to Rubin, who has been really proactive, communicative and so helpful throughout - thank you for making the selling process very efficient and smooth! Thanks also to Sarah who advised me well on the selling price and process for my flat - which ensured we had several good offers on the table. Highly recommended working with them!

Lauren · 6 August 2024

★★★★★ 5/5

Trustpilot

Petros Giorganios :)

While living at Oaklands Rise (Easton Court) Petros has been one of a few contacts I have had for helping me with any property management issues. Petros stood out to me as a go-to person as he always goes above and beyond to make sure problems and questions are dealt with quickly and effectively. It has made a huge difference to my experience and I would like to thank him and the North Property Management service for their hard work. Best wishesAmy

Amy · 1 August 2024

★★★★★ 5/5

Trustpilot

Kentish Town

I recently moved to a new flat in Kentish Town and had the pleasure of working with Remi.From the very beginning, Remi was incredibly helpful and attentive to all my inquiries. Whether it was about the local amenities, the details of the lease, or the neighborhood, Remi provided clear and comprehensive answers promptly. Remi’s professionalism and dedication made the entire moving process smooth and stress-free. I highly appreciate the exceptional service and support, and I would gladly recommend Remi to anyone looking for a new home in London.Thank you, Remi, for all your hard work and assistance!

Émir · 28 July 2024

★★★★★ 5/5

Trustpilot

Excellent service

Dexters have been excellent in the process of me moving flat. Charlotte Rule showed me some amazing properties covering exactly what aspects I was looking for. Once I found a flat I loved Charlotte was exceptional in making the signing as smooth as possible though quick responses to any questions I had and making this as seamless as possible. Daniel Faulkner is a great property manager as he was quick to get in contact with me to ensure I had all the information I needed coming up to moving day. Both Charlotte and Daniel have been highly professional and had excellent communication skills making moving flat a much less stressful experience from what I had expected. Thanks to you both! Can’t recommend dexters enough.

Neve · 25 July 2024

★★★★★ 1/5

Trustpilot

Dishonest and a complete waste of time

Phoned to enquire about 4 different properties listed on their website. All 4 have apparently "recently accepted offers" despite none of them being listed as "under offer" on Dexter's website.Megan told me the sellers asked them to keep the properties as avaialble in case their agreed upon sales fell through. As a buyer, it is a complete waste of my time looking at properties that aren't actually available and that have already been sold. How am I meant to work with an agency that displays a complete lack of regard for its clients or their time?Buying a home is usually a significant decision in the purchasers life. Being dishonest from the outset is not a good way of establishing trust and this makes it almost impossible to use Dexters for my property search. I would advise sellers to bear that in mind when making the decision about who they want representing them and the buyers they are potentially losing out on as a result.I'm am sure that Megan is an excellent agent and I hope that one day she wakes up to the unscrupulous practices Dexter's employ and recognises that these are actually detrimental to hers and her clients relationships and (as a result) her long-term interests.

Sam · 22 July 2024

★★★★★ 1/5

Trustpilot

NOT HELPFUL

Dexters took my flat in march.Despite good Communication weekly they failed to gain any offers.Their strategy seems to be , for you to keep reducing the price.I appreciate the market is tough but to get a call saying we do not want to sell this flat anymore left me flabbergasted.Clearly must look bad on their stats!They have removed my listing without any notice period at all.Such poor service from an agents that claims to be one of the best.Poor customer show from George and the team at the twickenham sales office.

Stewart · 19 July 2024

★★★★★ 1/5

Trustpilot

Q2 HR Solutions (QQI)

More than ten of us were made redundant by this company. We previously worked for Howsy until it was acquired by Dexters, and we were fortunate and grateful that Dexters absorbed us after the acquisition. We have been working for them under Q2 HR Solutions (QQI) in the Philippines. However, at the beginning of June, Dexters decided to discontinue outsourcing work offshore, resulting in our redundancy.The issue is that Q2 HR Solutions (QQI) has not yet provided us with our final pay, which exceeds the time limit allowed by labor laws in the Philippines. Most of us have worked for the company for over four years, dedicating our time and working hard. Based on the information we have gathered, the delay is on Dexters' part, as Q2 HR Solutions is waiting for their approval to honor our tenure. We are simply requesting what we rightfully deserve as mandated by Philippine labor law.Kindly expedite Q2 HR Solutions (QQI) release of our final pay, as it has already exceeded the timeframe permitted by Philippine labor law. Despite our patience, our queries and concerns have been ignored. We believe it is time to resolve this matter promptly.

Ronnie · 19 July 2024

★★★★★ 5/5

Trustpilot

Monika Piszczyk handled the replacement…

Monika Piszczyk handled the replacement of the boiler in my flat which is being rented out. From the outset, Monika was extremely professional and also had a very affable way about her which made the whole process, which could have been very stressful, manageable. Monika definitely gave me a "sleep easy" factor as I felt very assured that this big and costly project was in good hands. Furthermore, Monika dealt with a post-completion error quickly and with minimal fuss which really sealed it for me.

Devandran · 18 July 2024

★★★★★ 5/5

Trustpilot

I have worked with Angie since she…

I have worked with Angie since she joined Dexter at the north London Branch. I must say was a pleasant efficient and through professional attitude. Everyone in Dexter does a great but now I feel that there is someone willing to go the extra mile to get thing on the move. My tenants respect and appreciate her frank and informed direct approach. She calls me for instructions, makes suggestions and ideas. I feel she has the Dexter business, and my interests close at hand and going in the right direction. Since Angie joined Dexter at the North London branch, she has displayed a pleasant, efficient, and thorough professional attitude. Angie and I have developed a great working relationship, as she consistently listens to my instructions and ensures tasks are completed effectively. Her willingness to collaborate and adapt has been invaluable.• Angie goes the extra mile to get things moving. She effectively communicates my input to tenants, ensuring that their needs are met promptly and accurately. Her proactive approach sets her apart.• Tenants respect and appreciate Angie’s frank and informed direct approach. Her ability to call for instructions, make suggestions, and offer innovative ideas showcases her dedication to both Dexter’s business and our tenants' interests.• She is amiable and well-liked by both tenants and me. Her friendly demeanor and professional conduct have fostered strong relationships, contributing to a positive and productive working environment.Angie has proven to be an outstanding addition to the Dexter team. Her professional attitude, willingness to go the extra mile, and excellent communication skills ensure that both Dexter’s business and our tenants' needs are well taken care of. Her positive impact is evident, and I look forward to continuing our successful collaboration.

Manuel · 15 July 2024

★★★★★ 5/5

Trustpilot

Years of mould issues finally sorted

We have been renting our current property for almost 5 years and have had mould issues since the beginning of our tenancy. It was not until Monika Piszczyk took over the management of our property, did we finally get our severe mould issues sorted. Monika, with her determination and hard work, managed to get our landlord to finally agree to put in the money to install proper ventilation, get mould treatment and redecoration done. She saw through the whole process and made sure things were done well. Thank you Monika for fighting for our rights to live in a safe and comfortable home.

Safiah · 11 July 2024

★★★★★ 5/5

Google

We have been working with Izaaz at Dexters on a recent flat purchase. We found him to be professional, engaging and highly customer focused - always available and very quick to respond/update on matters. He listened and acted accordingly, consistently went above and beyond, including being in contact on days off/weekends and evenings. He guided us sensibly and thoughtfully through the negotiation process to ensure we met the vendor requirements and secured the property. Nothing was too much trouble and he maintained a positive outlook throughout. I highly recommend Izaaz and the Dexters team.

Kim · 28 June 2024

★★★★★ 5/5

Trustpilot

Amazing service from Charlie H.

Amazing and very professional service from Charlie H. Had a difficult repair to be done due to difficulties in a roof access and the expensive quote initially given. Charlie was very professional in communicating between me and the landlord, always keep me updated even if I didn’t chase and always push to get the job done with a very clear and effective communications.

Mahmoud · 23 January 2026

★★★★★ 5/5

Trustpilot

Very happy with Dexters

We rented a property with Dexters a month ago. The process was very smooth and quick. We’ve now settled in and Dominic Glover has been very helpful in resolving all the issues faced when first moving in. Dominic is extremely proactive and a great problem solver. We hope this level of support remains for the full length of our contract, but from what we’ve seen so far, we are very satisfied. Thanks so much Dominic!

Silvia · 20 August 2024

★★★★★ 5/5

Google

Faris was an excellent help throughout our property search - communicated clearly, personable and listened to our feedback re. what we were after

Oscar · 25 March 2026

★★★★★ 5/5

Google

Abdur has been really great in helping us find the perfect flat! Super communicative and always on hand for anything we need. Thank you!

Tabitha · 15 March 2026

★★★★★ 5/5

Trustpilot

Great service from Olivier!

I recently had the pleasure of working with Olivier to renew my lease, and I couldn’t be happier with the experience. Olivier was incredibly proactive, ensuring that everything was handled efficiently and that I secured the best deal that perfectly suits my current situation. His extensive knowledge and honesty throughout the process were truly refreshing. If you’re looking for an estate agent who genuinely has your best interests at heart, I highly recommend Olivier!

Angelika · 19 August 2024

★★★★★ 5/5

Trustpilot

Excellent work George Calderara and Isabelle Strack

My self and my husband had made the decision to value our property by 3/4 local estate agents. By far Dexter’s was the best so professional and I knew at that stage I wanted to instruct with them. George at the Hendon branch and Isabell were the two individuals we had the pleasure of dealing with. As much as I didn’t enjoy the process of selling and buying they could not have done any more to be supportive and professional. It’s a very emotional process and takes time and patience but like I said they were very professional, kind, patient and always there for a chat. Well done Dexters. Thank you George and Isabelle for everything. Trust them they will deliver and you will be impressed with them.

Marela · 29 April 2024

★★★★★ 5/5

Trustpilot

I had raised few issues with my rental…

I had raised few issues with my rental flat, Carl Tettey was extremely helpful and followed up with me on a weekly basis and provided update and assured me all issues will be resolved. He was very caring and he does actually care about the tenants. Carl is easy and friendly and he is quick to respond and easy to talk you. I'm grateful to him for sorting all issues out with the property in a timely manner. Thanks Carl. You deserve the 5 star!

Setareh · 10 April 2024

★★★★★ 4/5

Google

We have had a great experience with Dexters. From our initial valuation with Sarah, through to our main contact Iz they have been clear, professional and worked hard to get a sale agreed. Iz was enthusiastic, kept us well informed on the process and responsive to queries. The only criticism was the viewing bookings were slightly chaotic, with viewings changing at short notice and hard to follow email chains it was sometimes unclear which viewings were happening when. That is a niggle and ultimately they successfully sold our property. Overall would recommend

Anthony · 10 April 2024

★★★★★ 4/5

Trustpilot

Hendon property

We have been with Dextors for a few years since they took over Douglas Martin's and to be honest, initially it was very difficult as there didn't appear to be clear lines of communication, with various names being involved.However more recently, Monika has been front and centre for all of our enquiries, complaints and coounication in general and things have improved greatly.I look forward to hopefully giving 5 stars this time next year.

John · 7 August 2024

★★★★★ 4/5

Trustpilot

First tenancy experience

First of all I have no previous experience to compare with but I as per my opinion Dexters really tries to provide good service. There are minuses and pluses, but in general I have a good opinion about this company.I was checking in my apartment but it was not clean at all. Dexters could manage cleaning service of the carpets on the 24 of Dec right before Christmas.But after check in I have been receiving a good assistance from Property Management as well as Maintenance teams.Many thanks to Jada Palmer for her willingness to help, address the issues and quick communication with the owner of apartment.

Anton · 27 March 2024

★★★★★ 5/5

Trustpilot

Need a home? Dexter's will help

Dexter's have patience, perseverance, andPanache. I found interacting with them very easy and they were clear and helpful all the time. Tyanna is fantastic! So willing to help and was answering my questions before I'd thought of them! Great sales style, not pressured but clearly wanting to ensure it's the right fit. I felt in confident Dexter's. They have excellent properties on the books and all 3 staff members had great personality and a willingness to help. Easy to contact, kind and know their stuff

J · 18 March 2024