Dexters London reviews

★★★★★ 5/5

Trustpilot

Evie Buckingham is an absolute star

Evie Buckingham is an absolute star of a Property Manager. With a time sensitive issue, Evie managed to pick up all the details accurately, and she engaged with different teams to help find a timely and coherent resolution to the issue. In this age of automated systems it was a pleasure to feel heard and supported by someone so engaged over the phone, even on a Friday! Kudos to Evie. Genuinely great service and it makes all the difference. Actually, the PM team is wonderful - I have also spoke with Charmaine Carter (shout out for you too Charmaine!). Once through to the PM team, I know I’m in good hands with people that have a very high attention to detail. Some other teams should take notes ;) Thank you for your help Dexters,

Alex · 2 October 2026

★★★★★ 5/5

Trustpilot

Erza at Dexters property Managment has…

Erza at Dexters property Managment has been truly amazing. She has been my main point of contact during my tenancy, I initially had a few hiccups ( no fault of dexters) and Erza fully kept me updated and in the loop at all times. She was very responsive and truly made the duration of my tenancy amazing. Couldn’t have asked for a better property manager. Thank you!!

Gabrielle · 30 September 2026

★★★★★ 5/5

Trustpilot

I just got the video of my property…

I just got the video of my property left to Dexters to get ready before my tenants moved in. It looks amazing - all repairs done beautifully, everything in order, clean and tidy. As i live abroad i need reliable management for peace of mind. In Dexters’ team i have a safe pair of hands. Thank you Lizzie, Charlotte and Evie for your hard work.

Aikaterini · 2 October 2026

★★★★★ 5/5

Trustpilot

Dexters - Superb service

Charlotte and her team of property managers provide a superb and highly professional service to me - and to my tenant (which is important as well of course.) The team are diligent, hard-working and contactable as well as being really proactive and very quick to flag any maintenance or tenancy issues. I've been with Dexters for nearly 10 years now as a landlord and just wouldn't go anywhere else. I've got total confidence in the team to manage my flat and would 200 per cent recommend.

Stephen · 26 May 2026

★★★★★ 5/5

Trustpilot

Safira Juttla has been enormously…

Safira Juttla has been enormously helpful to me whilst I have been dealing with Dexters. She's clearly on the ball and addresses queries efficiently and brings matters to a satisfactory conclusion. Her other colleagues have also been very helpful whenever I have had to deal with them.

Dr · 1 October 2026

★★★★★ 5/5

Trustpilot

Moving out made it stress free

Moving out can be stressful, but the property management team at Dexters made it a breeze. Ella was fantastic to work with super professional, friendly, and kept us updated every step of the way regarding our deposit and refunds. A big thank you to Ella, Sara, and the whole team for looking after us so well throughout our tenancy. We really appreciate.

Virgel · 28 May 2026

★★★★★ 5/5

Trustpilot

Outstanding Service from Nicola French

I have been working with Nicola French for the past two years, and throughout that time Nicola has consistently provided an exceptional level of service. She is highly responsive, proactive, and whenever an issue arises, Nicola is always there to ensure it is resolved promptly whilst keeping the client’s best interests at the forefront.

Jason · 3 June 2026

★★★★★ 5/5

Trustpilot

We had an inspection carried out by Petros

We had an inspection carried out by Petros Giorganios. Petros is always so friendly, professional and extremely friendly.He always conducts the inspection with a smile on his face and ensures that he delivers the best experience. We’re blessed to have him as a property manager. Thank you for all you do Petros.

Vasif · 3 June 2026

★★★★★ 5/5

Trustpilot

RE: Safira Juttla, Team Manager

RE: Safira Juttla, Team Manager For years my properties are let without any problem through Dexters Estate Agent in west London. In recent months I had to deal with Safira Juttla for a few issues. I have always found her to be helpful, caring and diligent in dealing with my queries. She is professional, approachable and takes the time to understand and resolve issues thoroughly. I have been impressed with the support she has provided and would be happy to recommend that her work commitments are duly appreciated. Dr B Sinha.

Dr · 28 September 2026

★★★★★ 5/5

Trustpilot

We had such a great experience with…

We had such a great experience with Dexters, especially with Keishan Wignall. He was very accommodating, very helpful and was always happy to answer any questions we had throughout the process. We are moving to London, which is quite a daunting experience, but Keishan made everything so much easier and helped make the move to London a little less scary.

Erinlily · 6 October 2026

★★★★★ 5/5

Google

We've been really impressed with Dexters throughout our sales process. We received an offer that achieved their valuation range (whereas a number of other local agents said this valuation was unobtainable) all before the property listing had fully gone live. We've been very impressed with Dexters' professionalism throughout and ability to engage their in-market buyer list. Since the offer has been received James has been our main point of contact, he has gone above and beyond to keep us in the loop on legal & buyer-side developments. He's exceeded my expectations and has made a stressful process that bit easier - thank you!

Harry · 31 July 2025

★★★★★ 5/5

Trustpilot

How property management should be done!

I’m not one for writing reviews, however I felt compelled to do so following my personal interaction with Stephanie Thame who visited my home last week to carry out an inspection of the property. Stephanie has such a warm demeanour and her professionalism was second to none. She understood everything that I had said and was a complete delight to deal with. An absolute credit to Dexters and the property management team.

Alsy · 29 September 2026

★★★★★ 5/5

Trustpilot

Special shout out to Sophie at Dextors

Special shout out to Sophie at Dextors, our Property Manager. Helps out whenever we need, with quick efficiency making us really feel listened too.

MWalia · 27 September 2026

★★★★★ 5/5

Trustpilot

I'd like to specifically commend Charlie Evans

I'd like to specifically commend Charlie Evans for his assistance is the tenancy management process. I had a difficult tenant situation and Charlie was very helpful, and even followed up after the tenancy to ensure that everything was compliant and resolved.

Kristie · 3 June 2026

★★★★★ 5/5

Google

Experience has been really helpful. Great estates agents who have been really accomodating and helpful with my lack of initial knowledge regarding the area. Faris was very easy to talk to and was very knowledgable regarding my queries. Would highly reccomend them if you're new to the search like me.

Jamie · 15 March 2026

★★★★★ 1/5

Trustpilot

Extremely unprofessional conduct and repeated harassing contact

Extremely unprofessional conduct and repeated contact amounting to harassment. I have received unwanted calls and emails from Dexters since 2017, each time I have asked them to remove my contact details from their database but either through neglect, lack of training, incompetence or IT issues, I have repeatedly still gotten more calls/emails every few months. Unless you want to forever receive spam calls from them, avoid like the plague.

W · 28 September 2026

★★★★★ 5/5

Trustpilot

Andrzej Szczepaniak is a True asset

Andrzej Szczepaniak has been a great help in getting the whole handover process after end of tenancy settled. He made sure the whole check out process including the report were done smoothly and also the deposit was promptly released.

Thomas · 27 May 2026

★★★★★ 5/5

Trustpilot

Renting with Dexters since Nov 2025

Renting with Dexters since Nov 2025. Property inspection was booked on time and was respectful and efficient. Petros Giorganios was so friendly and professional. Responsive team and smooth process so far. Would recommend for renting and trusting.

Rid · 4 June 2026

★★★★★ 5/5

Trustpilot

Very helpful team managing our flat in…

Very helpful team managing our flat in London, which is let out to tenants sourced from Dexters. Huseyin Tas has been very helpful to us during the tenancy period with inspections and communication around issues arising.

D · 3 June 2026

★★★★★ 5/5

Trustpilot

Andrzej Szczepaniak is a wonderful…

Andrzej Szczepaniak is a wonderful contact. Always helpful and speedy with our concerns. Thank you very much!

Mabs · 30 September 2026

★★★★★ 5/5

Trustpilot

Natalia Catana at Dexters was wonderful…

Natalia Catana at Dexters was wonderful and understanding throughout our recent tenancy change. There were a few complications along the way, and I really appreciated her patience, support and help getting everything finalised on time. Thank you, Natalia, for making a stressful situation easier to deal with!

Nikhil · 9 October 2026

★★★★★ 5/5

Trustpilot

Sacha and the team

Sacha and the team were great at finding a tenant and handling the turnaround.

Jo · 30 September 2026

★★★★★ 1/5

Trustpilot

real lack of service/ communication

awful, I have been trying to speak to someone from the sales team for months. they say the same script every time I call "this is lettings, leave your details and sales will call you back". They never do. I actually want to purchase a property, why wont they talk to me? I can see the property just sitting there and every time I ask if it's still available they say it is. But I never get further than that with them.

Az · 21 May 2026

★★★★★ 5/5

Google

Dexters have been great when it came to selling my flat. I was with an alternative agent before them with very little getting done. As soon as Dexters came along it was a completely different experience. My expectations were managed appropriately and the whole process was dealt with swiftly and professionally from start to finish. Rubin has been great at keeping me updated and providing the best advice to get things moving forward. I appreciate his hard work and can’t fault his professionalism. Sarah was brilliant at getting things sorted and I have no doubt that she is the reason contracts were exchanged moments before everything was shutting down before Christmas. I would definitely recommend Dexters and can’t thank them enough for their service!

Timothy · 9 January 2025