Dexters London reviews

★★★★★ 5/5

Trustpilot

Kudos Christian Pengelly!

I would like to commend Christian Pengelly for his professionalism and support in successfully and amicably resolving a rather serious issue with my tenant. He was always available when I needed him, responding to all my calls and emails, and making sure that we resolved the issue effectively and efficiently. Thank you Christian!

George · 21 November 2023

★★★★★ 5/5

Trustpilot

Consistently attentive

Myra and her team have always worked to get things done quickly - whether that’s re-letting my property or dealing with tenant issues. Myra always responds quickly to my calls and I have been extremely pleased with the service - so much so that I have now been with her for over 10 years.

Susan · 25 October 2023

★★★★★ 5/5

Google

Did not know that buying a house can be so fun and easy but it genuinely was! Izaaz was my main point of contact, and as a first time buyer made the process as simple as possible with great communication. Thank you Dexters.

Amanda · 4 June 2024

★★★★★ 5/5

Trustpilot

Tenancy change made easy!

I have recently made some changes to my tenancy through Dexters. The process was simple and straightforward, and communication from the Dexters team was great throughout. I would like to thank Nathan Cain and Dan Faulkner, the latter having been particularly helpful!

Max · 21 June 2024

★★★★★ 5/5

Trustpilot

Dali has been brilliant to work with

Dali has been brilliant to work with. Communication has been clear, quick, and genuinely helpful throughout, and everything has been handled professionally from start to finish.

Albert · 23 January 2026

★★★★★ 5/5

Google

Zilan at Dexters was absolutely brilliant to work with. She was professional, attentive, and incredibly helpful throughout the entire process. Her communication was clear and timely, and she genuinely made everything feel easy and stress-free. I truly appreciated her dedication and would highly recommend her to anyone looking for a reliable estate agent.

Rowina · 13 October 2025

★★★★★ 5/5

Trustpilot

I've been looking for properties to…

I've been looking for properties to rent for a while now and calling up multiple estate agents can be quite overwhelming and stressful, however I've had a great experience with Dexters. Gemma Mason was incredibly helpful over the phone, giving articulate information with complete clarity which I much appreciated. I can't wait to view the property soon!

Mimi · 30 June 2023

★★★★★ 5/5

Trustpilot

Jadasa Andjadiumi has been absolutely…

Jadasa Andjadiumi has been absolutely fantastic is resolving various issues in our apartment shortly after we moved in. She was responsive, professional and efficient at resolving all matters raised and provided timely feedback on our questions and on repairs to be done. We were most grateful for her help and support.

Consumer · 18 November 2023

★★★★★ 5/5

Trustpilot

Layo very responsive and professional

Layo was very responsive and friendly - professionally clarified terms of our contract and provided a quick and effective example. Thanks for the help again!

Mattia · 22 January 2026

★★★★★ 5/5

Trustpilot

I can not thank Joanne enough for the…

I can not thank Joanne enough for the supports and willingness she showed in making sure I get the best service. I really appreciate it and I will no doubt recommend Joanne and her company to whoever wants to rent or get involved in property.Once again I thank you for your support.

Samiar · 19 October 2023

★★★★★ 5/5

Trustpilot

Dexters have taken the stress out of renting out our property…

Dexters have been managing our property for many years now. Ashley is our current property manager and we have been very happy with the service he and his colleagues provide. Communication is excellent and we very much trust their guidance and support around the issues that crop up from time to time.

Cally · 16 October 2023

★★★★★ 5/5

Trustpilot

First class service

I have been letting my properties with Dexters for many years and I can not fault them. In particular Pam Simmons and George Taylor offer a first class service. They are super efficient, very responsive and have an ability to negotiate and solve all problems effortlessly. I would highly recommend them.

Connie · 7 November 2023

★★★★★ 1/5

Trustpilot

Appalling service

Appalling service. Renting a flat in London from Dexters and they have neglected to carry out a mandatory gas/electric safety check to ensure the property is safe. Constant electric blackouts and heating / hot water cut outs. Chairs broken, damp because of inadequate ventilation systems and old windows letting in drafts etc. microwave rusted at the seal - totally unsafe. Blinds broken. Some electrical sockets do not work. No information where the boiler is situated or electric gas meters. Front door locks - only one works and letterbox broken so falls off leaving a gaping whole in the door and draft. Reported Dexters to H&S executive as that might wake them up to their legal responsibilities. Never use Dexters. That’s the message, as it’s bad for your mental and physical health the stress of trying to get them to do anything at pace and with compassion 🥲

Lynne · 30 October 2024

★★★★★ 5/5

Google

Highly recommend selling your property through Dexter’s - Sarah was professional, calm and easy to work with, making a potentially stressful experience actually quite enjoyable. Of course, if I had more properties to sell, I would not hesitate to go back to Dexter’s again. 5/5

Joe · 13 March 2024

★★★★★ 5/5

Trustpilot

Dexters have been managing my property…

Dexters have been managing my property for 3 years and I’ve always been happy with their service.Special mention to Ricardo who has been very proactive in sorting out an issue with my flat. He acted quickly to address the problem, has kept me informed and solved the problem swiftly and satisfactorily.

Binal · 30 October 2023

★★★★★ 5/5

Trustpilot

Petros Giorganios was always extremely…

Petros Giorganios was always extremely helpful during our tenancy. Although there were quite a few issues with the building he always tried his best to help us. He's been the best person we interacted with from Dexters over the last 2 years of renting from them

Lisa-Marie · 12 February 2024

★★★★★ 5/5

Trustpilot

Donalina Gargrupe, Property Manager

Donalina is friendly and helpful. Also efficient and prompt. I would go so far as to say she went above and beyond what was required. I've had a long relationship with Dexters, when I had a property to let to tenants. I warmly recommend Donalina and the Dexters team.

Judith · 4 December 2023

★★★★★ 5/5

Trustpilot

Trustworthy agent

All the staff are gracious. I feel warmly welcomed and supported.Especially Monika, who is also mentioned in other reviews, is indeed lovely. Kindhearted, polite, agile... she has everything to be a good support staff.Many thanks for letting me into a wonderful life!

Hiro · 27 April 2024

★★★★★ 5/5

Trustpilot

I always feel looked after with…

I always feel looked after with Dexters. I have been with them several years. The care and support is as great today as when I first worked with them. Truly. Their care is industry leading in my opinion, having used other estate agents before.Thank you to Mark Wiltshire and to Mariya Rizova in Tenancy Management.

Vispi · 22 June 2023

★★★★★ 5/5

Google

My flatmates and I had a great experience working with Dexters, and in particular, Isabella. Our new house is exactly what we were looking for and the communication and assistance from Isabella and the team throughout was brilliant. Would definitely recommend using their services

Alex · 13 March 2024

★★★★★ 5/5

Google

As a buyer, I was very pleased with the service I received from Mosh and his colleagues Azra and Sarah who helped me greatly over these past few months. Buying a home is a frustrating and confusing process but they all helped greatly by taking the time to explain what was happening at each stage in a unbiased and trustworthy way. I always felt like I was dealing with no-nonsense, honest and reliable people who chased up everything I needed them too, and helped get me my first home.

Faraz · 8 October 2024

★★★★★ 5/5

Trustpilot

Recently moved out of a Dexters property - very satisfied

I recently came off a lease contract for a property managed by Dexters. In the UK, the service you get as a renter is oftentimes sub-par, however, Dexters in my experience is a remarkable exception. Even though I was "just" a renter of a relatively low-cost property, I was treated respectfully by Dexters staff, and if there were disagreements, i.e. when it came to the deposit reimbursement, they did everything to resolve the issue quickly and satisfactory. I want to especially mention Monika, who was my primary contact for property management, and Paul, who was the letting agent. Both did their utmost to make the often unpleasant realities of renting in London much more enjoyable.

Markus · 7 October 2024

★★★★★ 5/5

Trustpilot

I sold my aunts house in January this…

I sold my aunts house in January this year after a long process and having lost a couple of buyers it was rather stressful.

KW · 22 May 2026

★★★★★ 5/5

Trustpilot

Dexter's Ladywell are Awesome

Staff at Dexter's Ladywell are awesome. Joseph and Suzzannah were beyond helpful with a recent bit of bureaucracy in connection with a rental flat. Dexter's in general have been great throughout the letting of my flat.

Anna · 2 August 2024