Dexters London reviews

★★★★★ 5/5

Trustpilot

Nikki, Mary-Ann & Myra are absolute HEROES!

I've lived in London for 9 years, and since renting from different agencies, it's been a mixed bag. Dexters has been without a doubt the best by far when it comes to their property management team (SE London team). Myra originally secured the property for us, and throughout our 3 years she was an absolute angel, addressing property maintenance issues quickly whilst communicating perfectly, always on the other end of the phone.I was introduced during our final year to Nikki and Mary-Ann, and the level of care and attention they gave our end of tenancy was second to none. Having worked in lettings myself, I would've killed to have a team like this. Immensely personable, always willing to meet in the middle and always on the other end of the phone.As a tenant, having people of this calibre supporting you is crucial in a city where agents are often careless. Dexters have managed to bring the mindset, care and attention of a small, local agency to a large company. Hats off to them!

Seamus · 5 September 2024

★★★★★ 5/5

Trustpilot

Petros review

Petros was a very friendly guy and very considerate. Good person to work with. He also made sure that baby’s face is not visible on the pictures which I really appreciated.

Ecrin · 20 September 2024

★★★★★ 5/5

Trustpilot

A huge thanks to Joe Read and his…

A huge thanks to Joe Read and his letting Team for all of their efforts! He is always responsive and helpful.Property was let in very short period of time and for good value! I will consider Joe and his team in the future for this property

Jose · 7 December 2023

★★★★★ 5/5

Trustpilot

Nasra is great!

Nasra was one of the best and most efficient people I have ever dealt with in property! She made me feel seen and heard, nothing was too big of an askI have no doubt Dexters will always be on hand to help me if I need

Nicola · 4 December 2023

★★★★★ 5/5

Trustpilot

Great property management from Huseyin

Have been dealing with a washing machine replacement with Huseyin from Dexters' property management team. Despite some delivery failures from using my own supplier, Huseyin kept the communication smooth and speedy and resolved it perfectly. Tenants are happy too.

Chen · 29 July 2025

★★★★★ 3/5

Trustpilot

Issues with marketing letters

EDIT: I have received a swift resolution to the below issue and so I have amended my review accordingly. Since reaching out to Dexters (which was lovely and helpful) I have since been bombarded by sales post. I asked to be removed from the list and yet the letters keep coming. It's roughly one a fortnight. The latest letter contains inaccurate information about my property being for sale which it is not, with an agent I've never spoken to and at a price its never been listed at. Having already tried to speak directly to them, I'm now feeling ignored and frustrated that I keep having my time wasted.

Nicola · 30 August 2024

★★★★★ 5/5

Trustpilot

Overcoming a challenging Tenancy

After experiencing some challenges with a tenant, Joe and his team at Dexters were extremely supportive in navigating the best way forward. Offering professional and friendly advice. They were able to adapt quickly in finding a solution and have responded to my many questions very swiftly.

Joanna · 28 November 2023

★★★★★ 1/5

Trustpilot

Terrible experience

The house was handed over to us in disastrous conditions regarding dirt, garbage left by the previous tenants that was never taken away, humidity on the walls, and a bad smell. After several emails completely ignored by the agency, we had to spend our own money to restore the premises to a livable condition (additional professional cleaning and purchase of a dehumidifier).During the rental period, we suffered a water leak that flooded the house. Dexter left us in these conditions for almost a month because, according to them, it was not their responsibility. When we left the house 2 months before the end of the contract out of desperation, the agency, at the end of the rental period, asked to withhold a huge amount from the deposit, accusing us of leaving the house dirty and damaged. Despite the physical and moral damages we suffered, we still cleaned the house before leaving. In conclusion, I highly recommend staying away from such people who, in addition to being unprofessional, unavailable when it comes to their responsibilities, and greedy, only care about the customer when they have to sell, abandoning them immediately after to face problems alone and only making themselves heard to collect payments.

Domizia · 27 August 2024

★★★★★ 5/5

Trustpilot

Selling and buying

They kept us up to date with everything on hand to help with any problems.Alistair and Kate made our move go very smoothly and hassle free,Yes we would recommend them to any.

Robert · 24 August 2024

★★★★★ 1/5

Trustpilot

Incompetence writ large

We were recommended to use an agent that had been taken over by Dexter's. Since engaging Dexter's Finchely to let our property we have had numerous issues namely; 35% of monthly payments have been incorrect, over charges on agreed management fees and unauthorized letting board.On every occasion it has taken us to highlight the errors before they were rectified despite repeated (hollow) assurances that the Company highly values it's relationships. Avoid these cowboys at all costs.

Tony · 25 October 2024

★★★★★ 5/5

Google

An amazing experience with Nyshaea! 🫶🏻 My flatmate and I were very grateful to have Nyshaea as our agent. From start to finish, she made the entire renting process smooth and stress-free for me and my flatmate. She really listened to our needs, and helped us progress throughout the referencing process. Her communication was always prompt, clear, and friendly, and she went above and beyond to ensure everything was handled efficiently. We owe it all to Nyshaea’s dedication and professionalism! Highly recommend her to anyone looking to rent a property. ☺️

Miguel · 20 August 2024

★★★★★ 5/5

Trustpilot

5/5 Service

In my opinion, i am surprised on how amazing coming to dexters truly was. The staff are top notch. Khadija and her team, city and east team 3 are recommended by me massively. The work they put in to solve my problems are of high status.

Musa · 15 November 2023

★★★★★ 5/5

Google

I used Dexters to sell my flat. Sarah and her team were great. Efficient, professional and enthusiastic. They got several great offers on the table… thank you. Highly recommend this estate agent if you’re looking to sell. Thank you.

Rachel · 12 April 2024

★★★★★ 5/5

Trustpilot

Responsive experience for renters

Dominic has been very responsive in managing my experience in a new flat. Very proactive in communicating with the landlord and getting issues resolved as quickly as possible. Thanks very much!

JF · 2 September 2024

★★★★★ 5/5

Trustpilot

The whole team in Dexter is super…

The whole team in Dexter is super helpful and always very attentive to our needs. Daragh, in a particular moment of challenge, was very thoughtful and thorough. Thank you so much for taking care of us!

Carlotta · 5 June 2024

★★★★★ 5/5

Trustpilot

Dexters North Property Management Team…

Dexters North Property Management Team are great and have sorted out any issues for me within a reasonable amount of time of me moving in.Petros Giorganios has been extremely helpful and polite and I would definitely recommend him to anyone that wish to uses Dexters Property Management.

Rekha · 11 October 2023

★★★★★ 5/5

Trustpilot

Zen in Battersea

I would like to commend Zen Sinclair at the Battersea office for the excellent service she provided to us in securing an apartment in Theatre street. She was efficient, quick to respond and very attentive and her assistance since we moved in has been huge. Thanks Zen!

Rosie2009 · 11 October 2023

★★★★★ 5/5

Trustpilot

George Calderara manager of the Hendon…

George Calderara manager of the Hendon agency and Daniel Grossman were supper efficient in makin the sale process progress so quickly. Our offer was made on the 6th November and we exchanged on the 19th December. Thank you to the team. We are delighted

Joe · 21 December 2023

★★★★★ 5/5

Trustpilot

Joe has been very friendly and has…

Joe has been very friendly and has great knowledge of the rental sector in our area. He is approachable and very positive, efficient and effective. He communicates well and keeps us informed at all stages . We could thoroughly recommend Joe for all rental needs.

Laura · 28 November 2023

★★★★★ 5/5

Trustpilot

Alistair Maclean was superb

Alistair Maclean was superb - he ensured we were fully informed throughout the house purchase process and kept us up to date with every piece of information during a complex scenario and answered all queries promptly - Kudos to him and our thanks ! Simon

Simon · 27 November 2023

★★★★★ 5/5

Google

Fantastic to work with, operating with great communication and care to ensure the smoothest sale possible. Special thanks to Sarah and to Izaaz who are really approachable, genuine people as well as being super competent at their jobs. Thanks again!

Al · 13 March 2024

★★★★★ 5/5

Google

I`ve used many agents over the years, across London to let my properties and always comer back to Dennis and his team Dexters. Good honest advice - and they always manage to find me a brilliant Tenant who stays a few years. Highly recommend!

Jay · 14 December 2023

★★★★★ 5/5

Google

Great to work with Faris - a very friendly agent with good communication

Lydia · 13 July 2026

★★★★★ 5/5

Trustpilot

Great communication

Great communication. The communication with Nabeel has been excellent. He is really helpful, and always came back to us so quickly. We are happy that we can reach him for any problem or question that we have.

Manuela · 3 May 2024