Trusted Agent profile · London
★★★★★
2,635 reviews across 2 platforms
123 Wapping High Street, London, E1W 3NX
Dexters's office in London, at 123 Wapping High Street, is rated 4.4 out of 5 across 2,635 reviews on two platforms, including 567 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotDexters offer a very professional…
Dexters offer a very professional service. Very good communications and eager (and able) to sort problems quickly. Ledi Peka, our contact at Dexters, is doing a fantastic job for us.
Dear Colin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotDexters got us over the line
Dexters got us over the line, with the particular help of Alistair Maclean. He worked very hard in chasing all parties in the chain to achieve Exchange, including managing expectations of the impatient and dealing with the last-minute surprise of a deposit issue.
Dear Hamish, Thank you for your kind comments regarding Alistair and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleLouis and the whole team were a great help with our move! Would recommend them to anyone :)
Dear Jasper, Thank you for taking the time to rate your service with our Wapping office. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotMaintenance Flat 65, Ambrose House
Quick response prompt action sorted in a propper mannerwell done by Mr. Petros Giorganios, thank you very much
Dear Kay, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma, Customer Relations Team
5/5
GoogleIt was absolute pleasure working with Dexters especially with Joe! He responded to all my queries and made sure I had the best experience with them. In short term, Joe managed to find me the place I was looking for so would definitely recommend working with this super star! He is brilliant!PositiveProfessionalism
Dear Elina, Thank you for taking the time in providing such lovely comments about Joe in our Wapping office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
TrustpilotFantastic service and an absolutely…
Fantastic service and an absolutely lovely team to work with. Very honest with their advice but also willing to listen and work to my expectations. Would recommend them to anyone!
Dear Sarah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMitchell was polite, helpful and professional throughout our encounters.
Dear Daniel, Thank you so much for the fantastic feedback, the team at Wapping are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
5/5
TrustpilotPetros from Dexters always provides a…
Petros from Dexters always provides a prompt response and escalates any requests or issues to the correct individual. Great service!
Dear Mollie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Petros, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotRenewal review
Whilst renewing out tenancy dexters couldn’t have been more useful, especially with the person in charge of our property Rasel. He couldn’t have been more helpful, polite, and really prompt at every opportunity with every quiery.
Dear Harry, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotProperty Management
Tallulah at Dexters is a big help as a property manager. She is friendly, quick to respond and she took the initiative to solve a recent problem we were facing at the property and got it sorted quickly. Would definitely recommend.
Dear E Williams, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI was extremely happy with the services…
I was extremely happy with the services of Dexters Chris Giogio-Neale has been fantastic. He and the team are very knowledgeable and go above and beyond to deliver value. I know I can count on them to resolve issues swiftly. - Janet
5/5
TrustpilotThanks Tia!
Tia from Dexters has been absolutely amazing! Ever since we moved in to our new flat she immediately took care of all of our concerns and fixed everything that needed to be perfected from the flat until we were happy with it.So pleased!
Dear Maria, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotJessica Carson - rental renewal negotiation
The review went very smoothly with Jessica giving clear answers to my questions about the market. The communication was clear, friendly, efficient and the suggestions/ advice excellent. The process can be stressful, this was not.
Thank you for taking the time to leave a wonderful 5 star review. Jessica will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI bought my house through Dexter's
I bought my house through Dexter's. It should have been straightforward, but wasn't and Dexter's were supportive throughout and we finally got there. I'm grateful to them for getting me moved to my lovely new home.
Dear Jil, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWilliam has been really helpful and I would highly recommed Dexters.
Dear Alex, We are really pleased to read your positive review regarding the service from our Wapping Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
TrustpilotJamie Nash @ Dexters could not be more…
Jamie Nash @ Dexters could not be more helpful & efficient in his role. Any issues or requests I have made have been very promptly dealt with & on the rare occasion an issue hasn’t been he has been very quick to find a suitable alternative
Dear Nicholas, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Jamie will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotVery pleased with the letting and…
Very pleased with the letting and management service provided by Dexters. Efficient and competitively priced and the staff are very approachable.
Dear Nicky, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
1/5
TrustpilotLeaks and flood in Dexter managed new built flats at Oaklands Rise NW10 near Willesden Junction
Dexters manage the private new flats that were built for hundreds of tenants at the site next to the HS2 in the Willesden Junction area, called Oaklands Rise. The flats have serious building error issues. A considerable amount of flats are leaking. Flat 37 has been flooded for the 2nd time. The move in date was in January, and the 2 floodings happened within less than 8 weeks. A drainage pipe burst. This was repaired. Now the flat is flooded again. This happened yesterday and meant a sleep in the car. Flat 37 is uninhabitable now. As tenants have reported, there are many leaks in Ambrose House (and in the other buildings as well). 2 guys on the 9th floor had their blind fall off because the wall is damp. Also someone on the 4th floor reported an issue. As I write this, another tenant reported that the lifts at Easton House broke down again, they seem to be working now. The tenants who are with Dexters are experiencing a catastrophe without an end.
5/5
TrustpilotI recently had the pleasure of working with Nick,
I recently had the pleasure of working with Nick, and I must say that his professionalism, expertise, and dedication truly impressed me. Nick's commitment to ensuring a smooth and successful real estate experience was unmatched.
Dear Yusan, Nick will be so pleased to read your kind comments. Thank you for taking the time to leave a wonderful 5 star review. Kind Regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotNot the best experience
I had a total lack of communication from Dexters. I put my house on the market - no viewers for 3 weeks and no calls from Dexters even with an update. They then sent a couple of viewers - but never provided any feedback.In the end I sold with a different agent.
Dear Mathew, I am sorry to read your review and would like to look into this further. Please can you contact me at customerrelations@dexters.co.uk with additional information. Kind regards Louise Smith Customer Relations Team
1/5
TrustpilotWe always have to chase up for…
We always have to chase up for maintenance issues. Very unprofessional.Surely they could impose a system that makes sure all maintenance issues are carried out from start to finish.
Dear Edward, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSeamless experience, quick to resolve issues
Currently renting through Dexters, with my contact Catherine McDowell. She has continued to make the overall experience seamless, overcoming a few repair issues, and is timely in responding. Much appreciated.
Dear Steven, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Catherine will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
2/5
TrustpilotNegative experience
Absolutely terrible agency, poor customer service, not taking responsibility for anything and playing a blame game. I do not recommend to use this agency ever. Jessica from Dexters was very unhelpful and unprofessional.Location - Royal Wharf.
Dear Maggie, I am concerned to read your 2 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotVery efficient way to manage my flat.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
