5/5
TrustpilotVery grateful how Anya Carlyle has…
Very grateful how Anya Carlyle has sorted a long standing damp issue which has defeated everyone else for last few years
Trusted Agent profile · London
Dexters London reviews
★★★★★
2,642 reviews across 2 platforms
123 Wapping High Street, London, E1W 3NX
Dexters's office in London, at 123 Wapping High Street, is rated 4.4 out of 5 across 2,642 reviews on two platforms, including 571 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI have been renting from Dexter’s for…
I have been renting from Dexter’s for nearly 2 years now & dealing with Donalina the whole time. She has always been very professional, quick to reply to my emails & get any issue sorted rapidly. I would happily use dexters again because of my experience from Donalina.
Agent replied · 10 June 2024
Dear Callum, We really appreciate you taking the time to leave such lovely comments about Donalina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotJo is a true gem…
Joanne Witter from Property Management West 2 is an absolute diamond! She is such a pleasure to deal with. She is very helpful, knowledgeable and super friendly. The service she provides second to none. Thank you!!!
Agent replied · 24 August 2024
Dear Katarzyna, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotNick Marakis. London’s go-to Estate Agent
Where to begin...Nick Marakis, is the ideal agent, he’s helpful, he understood what we were looking for immediately, and went on site the very next day in order to give us a virtual tour. He is the best agent I’ve ever come across. I have added him to my personal contacts and he will definitely be my go to contact for property in London...I recommend you do the same!
Agent replied · 24 August 2024
Dear Daniel, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
5/5
TrustpilotRasel I
Spoke to a chap called Rasel about my renewal. He handled my query well and went above and beyond for any additional query I had. He gave me detailed information about the rental properties around my desired location. Will call back with a follow up once I have made my decision.
Agent replied · 10 June 2024
Dear William, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAmazing customer service from Vicky B…
Amazing customer service from Vicky B at Dexter’s in Battersea. She is so attentive and made the whole moving process so much easier for us. Even after we were all moved in, she called and ensured everything was perfect for us. Would highly recommend Dexters.
Agent replied · 10 June 2024
Dear Alice, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleBuying and selling a house can be stressful but it has been great to have Jason and Elli on hand to answer our questions along the way. Great to have Jason there from the very beginning, starting with the valuation, to the end on the day of completion. Great work team :)
Agent replied · 11 June 2024
Dear Jack, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAlistair from Dexters estate agents
Alistair from Dexters estate agents, was really patient and helpful in in our mutual client's property purchase 4 Ronelean close. Highly recommend their service to any one looking to buy or sell properties
Agent replied · 24 August 2024
Dear Amilia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotIn my experience
In my experience, Dexters are the best Estate Agency in London. Because of the type of my job, I have been dealing with too many agencies both with their sales and rentals departments. I have asked the assistance of different agencies as a tenant, as a buyer and as a seller. Dexters have always been very professional, knowledgable and respectful in all roles.
Agent replied · 10 June 2024
Dear Anthi, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat service and guidance
Great service and guidance in my search for a flat in London. Really helpful staff and especially Sammy!
Agent replied · 10 June 2024
Dear Jonas, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotHe facilitates the process with a…
He facilitates the process with a friendly approach and gives you confidence with his professional approach. Thanks Aaron…
Agent replied · 10 June 2024
Dear Alper, thank you for your 5* review. We are pleased to see that you had a positive experience with Aaron in our Wimbledon office. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotCaitlin McCartney from the Dexter's…
Caitlin McCartney from the Dexter's property management team was super helpful to sort the issues out quickly and manage the multi-party processes smoothly.Will definitely suggest working with Dexters to manage your property.
Agent replied · 11 June 2024
Dear Ali, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotExcellent agency
I used the Cricklewood branch to assist in the sale of my property. The team there from the manager Neela Patel down were very good, right from the day of instruction. My sales consultant Samara Sylvester deserves particular mention as she was outstanding. Prompt in returning my calls and addressing any concerns I had, she really did her employers credit. Happy to recommend this agency on.
Agent replied · 10 June 2024
Dear Adnan, thank you for your 5* review regarding the team in our Cricklewood office. We are thrilled to read that you have had a great experience and hope we can assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleGreat service, Jamie was friendly and helpful and offered honest and pragmatic advice to help me find a great home - thank you!
Agent replied · 11 June 2024
Dear William, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Wapping Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI was pleasantly surprised with my experience at Dexter's. Jamie was charming and very knowledgeable attending to my many questions. Would highly recommend
Agent replied · 11 June 2024
Dear Rhiona, I am writing to say thank you for your kind comments about the service you received from our Wapping Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotAshley Griffiths (Property Management)
Ashley Griffiths (Property Management) is first class. He is organised, always ready to help and very effective. If a problem crops up he deals with it promptly and tactfully. It is reassuring to know that our interests are being so capably looked after. Thank you!
Agent replied · 10 June 2024
Dear Simon, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat Experience with Carl Tettey
Over the past month, we have been working with Carl Tettey for all of our property needs and he has been fantastic. He is prompt in his responses and has had any issues remedied in a speedy and complete fashion. Wonderful to work with.
Agent replied · 10 June 2024
Dear Lauren, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Carl will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe’ve had a really positive experience renting through Dexter’s - the team, particularly Jilka, have been prompt and comprehensive in responding to my (many!) queries.
Agent replied · 11 June 2024
Dear Jessica, Thank you very much for your great review regarding our Wapping Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotVery helpful lettings management team
I really appreciated the effort put by Myra in advising me on a couple of extremely tricky issues relating to the rental property that Dexters manage for me. She put in a lot of time and brought in specialist colleagues to help me.
Agent replied · 10 June 2024
Dear Jeremy, Thank you for taking the time to leave a wonderful 5* review. Myra will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSincere Thanks
My sincere thanks must be recorded to this wonderful company. My deposit was returned before I had even realised by Louis Preston, a lovey chap. My thanks must also go to George Bromane, another lovely chap who got me a great price for a contractor.
Agent replied · 10 June 2024
Dear AB, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotTallulah was extremely helpful and fast…
Tallulah was extremely helpful and fast in dealing with my request.Thank you.
Agent replied · 10 June 2024
Dear Cesar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotA management team that actually cared
I've had a great experience with the Dexters North Property Management Team who has been really helpful. I also wanted to mention Petros Giorganios in particular, who, on top of being very responsive and helpful, is also extremely nice and caring (which was very refreshing!)
Agent replied · 10 June 2024
Dear Ella, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI was assisted by Nabeel Khan in…
I was assisted by Nabeel Khan in dealing with a few maintenance issues in my rented flat and I was very happy with his treatment. He was very quick to report the issues, responsive and reliable. Also, polite and kind in his communication. Many thanks.
Agent replied · 10 June 2024
Dear Vasilina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent staff!
We are structural engineers and we have been appointed by this office on numerous occasions. We enjoy working with this office as the staff are very helpful and do not look to waste any time for us and their valuable Clients. In particularly we would like to mention Felix and Chris for their professionalism and willingness to keep a healthy relationship between both parties.
Agent replied · 10 June 2024
Thank you for taking the time to leave us a 5* review for Felix and Chris in our West Hampstead office. Kind regards Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Questions about Dexters London
Has Dexters won any awards?
Yes. Dexters won Platinum in The Trusted Agent 2026 awards.
