Dexters London reviews

★★★★★ 5/5

Google

Dominic was very helpful with our flat purchase. Flexible in terms of arranging time for the visits and afterwards was professional in the way the whole process was completed and kept us updated throughout while chasing the different parties when required. Good communication from Dexters when he was out of office.PositiveResponsiveness, Professionalism

Kam · 28 August 2022

★★★★★ 5/5

Google

We worked with Dexters this year and in particular our liaison agent, Hollie Pittey. We were very impressed with the service we received. Visits were arranged in full consultation, despite all the COVID restrictions. We received detailed feedback after each visit. In the end we had two people who made offers. Excellent job by a professional agency and great people!PositiveProfessionalism

Graeme · 12 June 2021

★★★★★ 5/5

Trustpilot

Best letting agents

Their service is second to non . They are prompt and quick to resolve issues. Many thanks to Lorraine in the maintenance team kingston. Fantastic and hardworking lady

Henry · 6 June 2024

★★★★★ 1/5

Trustpilot

Not reliable service

The property management team responded very slowly, no updates and very little progress is made. Issues are dragging on and takes forever to be solved.When we first moved in our balcony lock was broken and it took in total 5 months to solved. The property was also very dirty and bugs were found.We were also left without hot water for 2 weeks which could have been solved much quicker if the team is more responsible.They takes a lot of time to get things solved even though they always promised to do it asap. We dont find the service reliable at all.

Tra · 15 March 2024

★★★★★ 5/5

Trustpilot

Alistair was amazing

Alistair was amazing. Helped our client to achieve objectives of a quick sale and reassured both parties. An estate agent who genuinely cares.

Salina · 23 August 2024

★★★★★ 5/5

Google

Was very impressed the way things was handled for the sale of my flat. Was kept well informed and very professional manner. Special thanks for Hollie. But miss my old flat. It was very emotional letting go of the first property I owned. Highly recommended and hope to do business soon. 👍 …

Moznu · 12 June 2022

★★★★★ 5/5

Google

Great agency! I really would like to thank Alliah for the attention that she dedicate to help us found a flat in London. She was always very honest about the options and our needs. She even fit us in short notice to view an apartment that she thought would fit to our needs. Really happy with the service.PositiveProfessionalism

Bruna · 28 August 2021

★★★★★ 5/5

Trustpilot

Excellent Service …

I would like to thanks Dona for her impressive speed and response in assisting me, awesome to have someone pleasant to deal with , thank you again

Sheila · 6 June 2024

★★★★★ 5/5

Trustpilot

Donalina Gargrupe: excellent property mangement

Donalina has been exceptionally professional and helpful in getting quotes for improvement works on my property, as well as organising the jobs in an efficient way with excellent communications throughout. Many thanks for the great service!

Adam · 2 December 2023

★★★★★ 5/5

Trustpilot

Well done Dexters!

Dexters have proven to be a superb choice over the years. Both their lettings and sales departments have proven themselves to be professional, helpful, efficient and hard-working. Special mention to Peter Gobey whose above and beyond approach to queries and scenarios presented marks him and this agency out as being, at least in my experience, exemplary. Thank you Dexters!

Nick · 8 June 2021

★★★★★ 5/5

Trustpilot

Always a 5 star service

Always a 5 star service. We use Dexters for all our residential properties. Nothing is too much trouble for them and they are always prompt and efficient. A big thank you to Louis and the team.

Vicky · 30 November 2023

★★★★★ 5/5

Trustpilot

I would like to commend Connor the…

I would like to commend Connor the senior property manager as he address our concerns very quickly. He is very understanding. He helped us so much in our stay in our current flat. Thank you so much Connor!

EJMA · 9 October 2023

★★★★★ 5/5

Trustpilot

Faultless experience

I dealt with Alistair and Callum from the 93 Station Road office, as the solicitor representing the seller. They were helpful and encouraging throughout without being overbearing or forceful. Communication remained polite and friendly, and their expertise in coordinating parties and ensuring the smooth flow of the transaction was priceless.

Ovie · 31 October 2024

★★★★★ 1/5

Trustpilot

Waste of time

All properties I've viewed in London with Dexters were terrible deals.

Maxim · 28 May 2026

★★★★★ 5/5

Trustpilot

Petros is really working hard to make…

Petros is really working hard to make sure, if anything goes wrong, that everything is maintained and in working order. Always appreciate his hard work!

Shane · 5 July 2024

★★★★★ 5/5

Trustpilot

Supportive

Toby was really helpful with supporting us through the early part of our purchase of our property. He was incredibly informative, kept us up to date with any changes/information and was always available when we needed help. Alistair supported us towards the end of the process. Alistair has been brilliant!! He has responded to every query quickly, ensured everyone knows exactly what is happening and has been really supportive when there was a slight delay towards the end - he has made the process a lot less stressful!

Evie · 30 November 2022

★★★★★ 5/5

Trustpilot

Caroline France was fantastic from…

Caroline France was fantastic from start to finish. There is no one who knows this development as well as she does and she steered us through all the arrangements with her normal professionalism, efficiency and care. We cannot thank her enough.

H · 13 July 2023

★★★★★ 5/5

Trustpilot

A first-class service

Throughout the time Dexters have managed our property, we have been very impressed. Particularly with Steven Hewitt and his team who are contactable, responsive and efficient. A first-class service is provided. Well done and keep it up!

David · 25 October 2023

★★★★★ 5/5

Google

Chantel and her team are great so far in managing our flat. We have been with them less than a month and they already found the prospective tenant. Chantel was very helpful in organising and letting electrician in while we were away.

Kris · 12 June 2023

★★★★★ 1/5

Trustpilot

UNPROFESSIONAL PEOPLE

We like to mention how disappointed was the experience with Dexter, this is the first time in years of tenancy that we have experienced such a lack of professionalism and transparency from an estate agency.On Friday 9th we expressed our interest in a flat, we waited 3 days to have confirmation that the offer was accepted from the landlord, THREE, we finally received a confirmation from the estate agent after three days saying that the offer was accepted so we paid the holding deposit in order to BLOCK THE FLAT, paying the holding deposit means:"Once you have paid the holding deposit, the tenancy is assumed to be agreed subject to referencing. The landlord should not proceed with other tenants, and must not accept any other holding deposits or offers"We then received a call few hours later the holding deposit was taken where the agent said over the phone: the landlord received another offer from another agency, WOULD YOU LIKE TO OFFER MORE?In my opinion the offer from the other agency should have not going through at all, second of all, if the landlord has accepted another offer, why did they even propose me to offer more? which game do they play?No serious at all, very disappoint.I strongly reccomend to avoid this agency.

Miri · 14 February 2024

★★★★★ 5/5

Trustpilot

The best agent I have ever used

I would highly recommend Dexters and especially Parys in selling your property in London. To say he went the extra mile would be an understatement as I think he ran the whole marathon! We had a number of hitches and helped us through all of them whilst remaining a pure professional through the whole process. Very happy customers.

Joanna · 30 June 2021

★★★★★ 1/5

Trustpilot

I didn’t want to mention the exact…

I didn’t want to mention this situation again, but we are having trouble understanding what he is doing. He’s in a senior position at Dexters. There’s no valid reason to withhold our deposit due to trivial reasons. We are confident in retrieving our deposit through TDS, so we’ve asked Dexters Management to handle it. However, he hasn’t completed the application, citing technical issues with TDS. We contacted TDS and kept a record; they informed us that Dexters hasn’t finished the entire application form and then has been deleted it. We’ve faced numerous issues and delays since November 8th and still haven’t received any updates unless we reach out to him. Could you please ask the Dexters Management team at Queens Gardens to finish the application as soon as possible and provide us with a case number? I want to share the case on my public website, but it hasn’t been updated yet, and I’m getting really frustrated with this unprofessional and poor management. Please provide us with just the number of the case that he can hand over, and we can move on from this horrible nightmare situation. Don’t ask me to email the Dexters customer service team because it hasn’t helped anything, and I want the Dexters customer team to contact him and let him get back to us with just the case number so he can be free. I don’t understand why this is being so silly and unfair to our weak position now. He shouldn’t be able to handle it this way. Again, it’s super clear. We need to get back our deposit, and we have confidence in TDS. So please finish the application process and don’t say it’s getting finished within a timeline. It’s the most unfair situation I’ve ever encountered in my life! Please, Dexters. Cheers

Hyo · 13 February 2024

★★★★★ 5/5

Google

Excellent customer service from Nijaani. Very knowledgeable and helpful. Thank you for all your help and supporting me to find and buy my flat - I appreciate your support! I would highly recommend Nijaani and Dexters.

Chris · 14 November 2023

★★★★★ 5/5

Trustpilot

Recently left a dexters managed…

Recently left a dexters managed property in Peckham. Dealt closely with Natalie from the Peckham branch - Natalie was really easy to work with and managed to sort our issues out promptly and kept us informed throughout.

Josh · 19 October 2023