Trusted Agent profile · London

Dexters London reviews

★★★★★ Great

2,640 reviews across 2 platforms

123 Wapping High Street, London, E1W 3NX

Dexters's office in London, at 123 Wapping High Street, is rated 4.4 out of 5 across 2,640 reviews on two platforms, including 571 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

571

Reviews on Google

This office

Trustpilot logo

2,069

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Myra is excellent and very personable

Myra is excellent and very personable. I need confidence that my property is looked after and any issues dealt with swiftly so no issues to report to date so I recommend Myra and her team.

Customer · 4 December 2023

Agent replied · 10 June 2024

Thank you for taking the time to leave a lovely review regarding Myra. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Everything was quick and easy with Roshan Shah. The process is usually lengthy and tiresome but with her it was all very organised and fast. She was both efficient and very friendly. Definitely a great service and a professional to look up to. Thank you for everything Roshan.PositiveResponsiveness, Quality, Professionalism

Susana · 28 August 2022

Agent replied · 11 June 2024

Dear Susana we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Danny was so fast coming back to me

Danny was so fast coming back to me. Very clear and helpful. Best service to date

Denny · 20 November 2024

Agent replied · 29 December 2024

Dear Denny, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Hollie has been a great agent during our property search. She is highly responsive and always available to clarify any questions or even show us the propriety a second time if needed. We appreciate her patience and understanding during the process and thanks to her we have a great image of Dexter's as a firm. Keep it up!

Guy · 12 June 2021

Agent replied · 11 June 2024

Dear Guy, We are delighted that you took the time to leave such a fantastic review which the Wapping team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

We had a great experience with Dexters. Bogdan was very responsive, always prompt in responding to our inquiries and kept us well-informed throughout the process. I highly recommend Dexters for a smooth letting experience. Thank you, Bogdan!

Catalina · 15 October 2023

Agent replied · 11 June 2024

Dear Catalina, Thank you for leaving a Google review for our Wapping office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Lily was my contact from Dexters while…

Lily was my contact from Dexters while I was a tenant in one of their flats - she was always available to answer my calls - and very easy to get on with. Thank you.

Dan · 30 November 2023

Agent replied · 10 June 2024

Dear Dan, Thank you for taking the time to leave a wonderful 5* Google review. Lily will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Connor Rowan at Dexters Property…

Connor Rowan at Dexters Property Management is a reliable and professional property manager who is always responsive to our needs and goes above and beyond to ensure that we are happy and comfortable in our rental property.

Kalman · 12 October 2023

Agent replied · 10 June 2024

Dear Kalman, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Charlotte Aslford

As a landlord, my experience of Dexters has been very positive.

Jonny · 22 May 2026

Agent replied · 7 June 2026

Dear Jonny, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma

5/5

Trustpilot

Myra Mettam is and was my first contact…

Myra Mettam is and was my first contact with Dexters her professional approach and her problem solving is second to none. I can highly recommend this person to manage your properties they are in safe hands

Jane · 1 November 2023

Agent replied · 10 June 2024

Dear Jane, Thank you for taking the time to leave a lovely review regarding Myra. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters - St. John’s Wood - Patrick Downham

Had a very positive experience working with Patrick at the St. John’s Wood Dexters office. I had very limited time to find a flat before starting my grad school program and Patrick went above and beyond to ensure that it happened. I love my current flat and most definitely will return to Dexters in the future.

Anne · 28 September 2021

Agent replied · 10 June 2024

Dear Anne, It’s great to hear that you have had a brilliant experience with Patrick in our St Johns Wood office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

I have been renting through Dexters…

I have been renting through Dexters since 2023 and have moved twice during this time. The service I’ve received has been consistently fantastic across the board.

Mahammad · 15 September 2026

5/5

Trustpilot

Joseph was an absolute pleasure to work…

Joseph was an absolute pleasure to work with very knowledgeable and professional. He understood what I was looking for and got it done. Great Job!!!

Savvas · 16 June 2024

Agent replied · 24 August 2024

Dear Savvas, Thank you for taking the time to leave a lovely review regarding Joseph. Kind regards, Asma, Customer Relations Team

4/5

Trustpilot

On a process of renting a one bedroom…

On a process of renting a one bedroom flat, managed to book a viewing on the same day, thank you to Jaden support and flexibility. My offer has been accepted on the next day, All the paperwork is now in place and his manager Liz is keeping me updated with the approvals progress. Fingers crossed 🤞

Angelica · 24 September 2021

Agent replied · 10 June 2024

Dear Angelica, Thank you for the Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Trustpilot

I’ve had a fantastic experience with…

I’ve had a fantastic experience with Dexters due to Jada Palmer, my agent. She’s gone above and beyond to be both responsive and to fix any issues I’ve faced in my new flat since I’ve recently moved in January. I’m so, so grateful to have such a good agent, especially since I’ve had a terrible experience in the past with my previous letting agency. I would definitely recommend Dexters and especially ask for Jada!

Asma · 28 May 2024

Agent replied · 10 June 2024

Dear Asma, Thank you for taking the time to leave a wonderful 5* review. Jada will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great service

Exceptional service from Petros Giorganios and would highly recommend.

Rizwan · 3 June 2026

Agent replied · 7 June 2026

Dear Rizwan, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Trustpilot

Really professional and timely…

Really professional and timely responses from them especially Danilo Shabudin. I have had a few requests over past few days that Dan professionally handled. Highly recommend

Shehroz · 27 May 2024

Agent replied · 10 June 2024

Dear Shehroz, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

I would like to say a big thank you to Dominic & & Elli for their dedicated hard work and for their professional service throughout the buying of my first flat. It has taken ages to complete but that is cause of the chosen conveyancing firm. Definitely will use their services again.PositiveResponsiveness, Quality, Professionalism

Nitesh · 10 January 2022

Agent replied · 11 June 2024

Dear Nitesh, It’s great to hear that you have had a brilliant experience with our Wapping office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Excellent service

Excellent service, made the process easy and straightforward.The team are very knowledgeable and helpful. Really friendly and reliable. When picking up keys they even called and booked up a cab for me, Nina was extremely helpful. 100% recommend!Thank you.

Consumer · 4 August 2023

Agent replied · 10 June 2024

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Best estate agent experience in London

Eunice is fantastic to work with. She took the time to understand what kind of flat we wanted and worked above and beyond to find us our flat. Couldn’t be happier with the help we received. Highly recommend.

Colette · 28 August 2023

Agent replied · 10 June 2024

Dear Colette, We really appreciate you taking the time to leave such lovely comments about Eunice. He will be so pleased to read your 5 star review. Please do not hesitate to contact us in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Alistair Maclean was excellent in…

Alistair Maclean was excellent in progressing from his end of the sale chain and was a pleasure to work with. He has a great manner and is a highly effective sales progressor keeping me updated all along the way until completion. Thanks for all your help.

Stuart · 21 December 2022

Agent replied · 10 June 2024

Dear Stuart,We really appreciate you taking the time to leave such lovely comments about Alistair. They will be so pleased to read your 5 star review. Please do not hesitate to contact the XXX team in the future. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Archive and Ryan were very professional…

Archive and Ryan were very professional in keeping us informed of properties appropriate for us.

Sasha · 18 November 2024

Agent replied · 29 December 2024

Dear Sasha, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Trustpilot

Outstanding service

Outstanding service! A special shout-out to Joshua Moody for his promptness and professionalism in handling all my requests. Highly recommended!

Josh · 19 October 2026

5/5

Trustpilot

I worked with Esta to complete my very…

I worked with Esta to complete my very painful purchase. She was brilliant throughout the transaction, regularly checking in, chasing my solicitor, chasing the seller and their solicitor. She helped significantly with the frustrations and stress of the issues we faced and all the while being super friendly and polite.

Dan · 5 July 2022

Agent replied · 10 June 2024

Dear Dan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Our experience so far with Dexters has…

Our experience so far with Dexters has been outstanding. I’d especially like to thank Tia for her amazing work and effort in making sure that any issues we had with our flat has been taken into account and soon to be fixed. Thank you again for being accommodating and great help

Heidi · 16 May 2022

Agent replied · 10 June 2024

Dear Heidi, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Tia will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. Dexters won Platinum in The Trusted Agent 2026 awards.

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