Dexters London reviews

★★★★★ 4/5

Google

We decided to go with Dexters after other estate agents had failed to make any significant progress on the sale of our flat. Unlike many of their competitors Dexters do not rely on gathering pointless internet stats on the number of online viewings, they actually get people through the door which is what is needed to secure a sale. We had a slight hiccup when a trainee conducted the first viewing and failed to give us the appropriate feedback but once this was pointed out, Adam and the team were very pro-active, and we had a steady stream of viewings and regular feedback. Despite the number of similar properties on the market in our area and the added pressure of time to secure a buyer, with Adam’s help we were able to achieve a sale.

Inglebooks · 13 June 2019

★★★★★ 5/5

Google

At last, a London letting agent that you feel is on the side of the landlord and not the tenant. Robert was a star in guiding us through the Dexters process and it was clear that the firm understands that a good letting at a fair price is what we all really want. I suspect Robert's enthusiasm to his clients carries over to the tenants too....so far it has been a great team and a great experience. I look forward to experiencing the management side of our relationship if they are half as good as the lettings side.

David · 13 June 2019

★★★★★ 5/5

Google

We contacted Dexters in early summer to assist selling our property after six months poor service from a certain online agent. From the word go Jason and the team were positive, helpful and immediately rebuilt our confidence that we would soon sell. Both Will and Jamie were always great when carrying out viewings and very good at staying in touch over viewing times and feedback. I would 100% recommend this team to oversee your sale. Thank you again Jason, Will and Jamie. Chris Gilbert Limehouse

Chris · 13 June 2019

★★★★★ 5/5

Trustpilot

Jadasa Andjadiumi has been absolutely…

Jadasa Andjadiumi has been absolutely fantastic is resolving various issues in our apartment shortly after we moved in. She was responsive, professional and efficient at resolving all matters raised and provided timely feedback on our questions and on repairs to be done. We were most grateful for her help and support.

Consumer · 18 November 2023

★★★★★ 5/5

Google

Finding a property through Dexters was a faultless process. Hollie Pittey was my point of contact and she was extremely helpful including granting access to the flat on multiple occassions to allow for taking measurements, etc.The service was professional and Hollie responded very quickly to any queries. Given how stressful purchasing can be i was extremely grateful.

Temi · 12 June 2023

★★★★★ 5/5

Trustpilot

I can not thank Joanne enough for the…

I can not thank Joanne enough for the supports and willingness she showed in making sure I get the best service. I really appreciate it and I will no doubt recommend Joanne and her company to whoever wants to rent or get involved in property.Once again I thank you for your support.

Samiar · 19 October 2023

★★★★★ 5/5

Trustpilot

Layo very responsive and professional

Layo was very responsive and friendly - professionally clarified terms of our contract and provided a quick and effective example. Thanks for the help again!

Mattia · 22 January 2026

★★★★★ 5/5

Trustpilot

Great service and reliable support

I’ve had a wonderful experience with Dexters. They are incredibly reliable, and whenever there’s an issue in the house, they are quick to respond and take action. Recently, Monika visited our property, and she was extremely helpful. She took the time to note down everything that needed attention and ensured that any repairs or fixes were handled promptly. It's reassuring to know that you can count on them for both routine and urgent matters. Highly recommend their services.

Davide · 5 December 2024

★★★★★ 5/5

Trustpilot

Dexters have taken the stress out of renting out our property…

Dexters have been managing our property for many years now. Ashley is our current property manager and we have been very happy with the service he and his colleagues provide. Communication is excellent and we very much trust their guidance and support around the issues that crop up from time to time.

Cally · 16 October 2023

★★★★★ 5/5

Trustpilot

First class service

I have been letting my properties with Dexters for many years and I can not fault them. In particular Pam Simmons and George Taylor offer a first class service. They are super efficient, very responsive and have an ability to negotiate and solve all problems effortlessly. I would highly recommend them.

Connie · 7 November 2023

★★★★★ 5/5

Google

Olivia has been amazing at helping us find the perfect flat for us, she’s been professional and helpful with any questions we may have and has made the process of moving the easiest I’ve ever had! Honestly couldn’t be happier with every part of the service we’ve had from Dexter’s & from Olivia!

Em · 15 September 2023

★★★★★ 1/5

Trustpilot

Appalling service

Appalling service. Renting a flat in London from Dexters and they have neglected to carry out a mandatory gas/electric safety check to ensure the property is safe. Constant electric blackouts and heating / hot water cut outs. Chairs broken, damp because of inadequate ventilation systems and old windows letting in drafts etc. microwave rusted at the seal - totally unsafe. Blinds broken. Some electrical sockets do not work. No information where the boiler is situated or electric gas meters. Front door locks - only one works and letterbox broken so falls off leaving a gaping whole in the door and draft. Reported Dexters to H&S executive as that might wake them up to their legal responsibilities. Never use Dexters. That’s the message, as it’s bad for your mental and physical health the stress of trying to get them to do anything at pace and with compassion 🥲

Lynne · 30 October 2024

★★★★★ 5/5

Trustpilot

Dexters have been managing my property…

Dexters have been managing my property for 3 years and I’ve always been happy with their service.Special mention to Ricardo who has been very proactive in sorting out an issue with my flat. He acted quickly to address the problem, has kept me informed and solved the problem swiftly and satisfactorily.

Binal · 30 October 2023

★★★★★ 5/5

Trustpilot

Thank you Isabelle and paulo

I just wanted to thank Isabelle Sketchley-Holmes from the managing team for the apartment, as well as Paulo, the handyman who came. there was a lock emergency in the apartment, and they handled it amazingly. Thank you very much!

David · 4 July 2024

★★★★★ 5/5

Google

I don't normally review estate agents but Dexters went over and above to get things sorted for our move with our challenging timescale. Nathan was excellent and made the whole process easy - especially working around our shift patterns. The only thing that didn't go perfectly to plan was the (external) check-in company who didn't turn up on time but the branch manager, Robert, dealt with it straight away on Saturday morning. Would definitely use again and highly recommend!

Richard · 13 June 2019

★★★★★ 5/5

Trustpilot

Petros Giorganios was always extremely…

Petros Giorganios was always extremely helpful during our tenancy. Although there were quite a few issues with the building he always tried his best to help us. He's been the best person we interacted with from Dexters over the last 2 years of renting from them

Lisa-Marie · 12 February 2024

★★★★★ 5/5

Trustpilot

Donalina Gargrupe, Property Manager

Donalina is friendly and helpful. Also efficient and prompt. I would go so far as to say she went above and beyond what was required. I've had a long relationship with Dexters, when I had a property to let to tenants. I warmly recommend Donalina and the Dexters team.

Judith · 4 December 2023

★★★★★ 5/5

Trustpilot

Trustworthy agent

All the staff are gracious. I feel warmly welcomed and supported.Especially Monika, who is also mentioned in other reviews, is indeed lovely. Kindhearted, polite, agile... she has everything to be a good support staff.Many thanks for letting me into a wonderful life!

Hiro · 27 April 2024

★★★★★ 5/5

Trustpilot

I always feel looked after with…

I always feel looked after with Dexters. I have been with them several years. The care and support is as great today as when I first worked with them. Truly. Their care is industry leading in my opinion, having used other estate agents before.Thank you to Mark Wiltshire and to Mariya Rizova in Tenancy Management.

Vispi · 22 June 2023

★★★★★ 5/5

Google

Couldn’t have asked for a better experience. From the moment I walked in I was swept if my feet with the kind and servicing nature of the team. Frankie looked after us, and was quick and very accommodative towards our needs. We are very happy with our new place, big thank you to Frankie again.

Tom · 12 June 2023

★★★★★ 5/5

Trustpilot

Great experience with Dexters

We have recently used Dexters to find out next home and have had an offer agreed. Alice was our main point of contact and she showed us a few lovely places and helped us find the perfect home for us. We have had some bad experiences over the last couple of years with other agents and found Alice's honest and informative style a breath of fresh air.

Michael · 1 March 2022

★★★★★ 5/5

Trustpilot

Recently moved out of a Dexters property - very satisfied

I recently came off a lease contract for a property managed by Dexters. In the UK, the service you get as a renter is oftentimes sub-par, however, Dexters in my experience is a remarkable exception. Even though I was "just" a renter of a relatively low-cost property, I was treated respectfully by Dexters staff, and if there were disagreements, i.e. when it came to the deposit reimbursement, they did everything to resolve the issue quickly and satisfactory. I want to especially mention Monika, who was my primary contact for property management, and Paul, who was the letting agent. Both did their utmost to make the often unpleasant realities of renting in London much more enjoyable.

Markus · 7 October 2024

★★★★★ 5/5

Trustpilot

Dexter's Ladywell are Awesome

Staff at Dexter's Ladywell are awesome. Joseph and Suzzannah were beyond helpful with a recent bit of bureaucracy in connection with a rental flat. Dexter's in general have been great throughout the letting of my flat.

Anna · 2 August 2024

★★★★★ 5/5

Trustpilot

Elizabeth was a great support to me…

Elizabeth was a great support to me with dealing and evicting a tenant from my property. She was sympathetic to my situation which was appreciated during a very difficult time. I can highly recommend.

Cherie · 2 September 2024