Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDexters were amazing at helping me through the whole process of acquiring a property, even though it did not fall through at the end the service provided was excellent. Olivia was brilliant, kind, and understanding of the difficulties I was facing. She was always available as well, and her colleagues were also very helpful. Thanks again 1
Zack · 15 September 2023
Agent replied · 11 June 2024
Dear Zack, It’s great to hear that you have had a brilliant experience with our Wapping office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWe want to the thank dexters agent…
We want to the thank dexters agent Jimmy dhingra and Charmaine for helping us finding the best property in short time span. Both of them very helpful and answer your all queries regarding the property.. Thank you so much Jimmy Dhingra and Charmaine
AMIT · 2 July 2024
Agent replied · 24 August 2024
Dear Amit, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI have recently dealt with Ellie…
I have recently dealt with Ellie Padgett from Wetherells Estate Agents. The process was very smooth with Ellie being very efficient on all fronts. We had a slight issue at check-in and Ellie handled the matter very promptly even meeting me on-site personally. I wouldn't hesitate to recommend Ellie and Wetherells. From the dealings I have had with her, I would say she is an asset to the organisation and you are lucky to have her!
Kirsty · 14 July 2021
Agent replied · 13 June 2024
Dear Kirsty, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. We wish you the best of luck going forward. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotGraziana & Angelo were super helpful!
We’ve been dealing with Angelo since a few months, who was very helpful in solving some issues and major repairs in our house. Recently, we’ve also dealt with Graziana, who was very quick to solve our issues at the start of our contract renewal. Graziana’s communication was great, over the phone and via email.
Charo · 14 November 2023
Agent replied · 10 June 2024
Dear Charo, Thank you for taking the time to leave a lovely review regarding Graziana and Angelo. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotProperty faults/repairs
Keep me posted and up to date with all areas of myProperty and any problems that the tenants report, these are then taken care of by the appropriate maintenance contacts.Donna is always very friendly but polite and efficient I have had a few areas for concern this week but are all in hand.
Karen · 5 December 2023
Agent replied · 10 June 2024
Dear Karen, It’s great to hear that you have had a brilliant experience with us. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery good experience
Very helpful stuff especially through our interaction with Joshua Moody
Mr · 30 September 2026
Agent replied · 10 October 2026
Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie
★★★★★ 5/5
GoogleHad a lovely gentleman called Will Gladstone-New show me around a flat, unfortunately it wasn't for me. But I felt I had to write a review purely because Will was so helpful! He knew lots about the property itself but his knowledge on the area was fantastic. As I have just moved down to London I don't really know much about the place.
Will was everything you want from an estate agent and because of this I would highly recommend you book a viewing with him. Super helpful, super friend and dressed impeccably.
Thank you so much!!
Harriet · 12 June 2020
Agent replied · 11 June 2024
Dear Harriet, We greatly appreciate you putting aside the time to submit a review about our Wapping Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExcellent service - Dexter's acquired my former estate agents in 2018 and since then have been extremely professional, responsive, and helpful. Having lived in 5 different places in London, Dexter's is one of the best estate agents I have come across. Our property manager Jilka Patel has been really excellent in helping with a variety of issues. From getting our tenancy renewed quickly, to arranging repairs, and also to helping us move out and find replacement tenants as we had to leave London at short notice. I've been really impressed with the flexibility and facilitative approach used. Most estate agents tend to be on the "landlord's side", but with Dexter's I got the sense that there is a real emphasis on making sure the tenancy works for everyone involved.
Imran · 12 June 2020
Agent replied · 11 June 2024
Dear Imran, Having read your review, we would like thank you for your feedback about our Wapping Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAfter having our flat on the Market for nearly 2 years with very little viewings, we switched to Dexter’s due to a recommendation. Jason, Hollie and Will were excellent to deal with and they had viewings booked up pretty much non stop. It only took a week or 2 for our first offer and finally agreed on a sale with our third offer not long after. They’ve also been excellent with the after care and following things up whilst it was all in the hands of the solicitors, which was really helpful as we don’t live in the country. Couldn’t recommend them enough.
Grant · 12 June 2020
Agent replied · 11 June 2024
Dear Grant, I am writing to say thank you for your kind comments about the service you received from our Wapping Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotThanks to Property Management Service…
Thanks to Property Management Service by Dexters and special to Monika.She is very helpful, always on phone with us and ready to help us, with professionalism. She is very nice and helpful.Thank you Monika for everything you do for us.I really appreciate your hard work.
Cristinel · 16 May 2024
Agent replied · 10 June 2024
Dear Cristinel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent after service
We have been renting through Dexters and have found the whole experience to be a really positive one. Sometimes agencies can be great for the initial deal and drop off, but we have had the opposite experience. We have been really impressed by the management service provided by Dexters. In particular, property manager Khalisha has been exceptional; really going above and beyond to be as helpful as possible. 5 stars!
Deirdre · 23 May 2022
Agent replied · 10 June 2024
Dear Deirdre, Thank you for your review, and mentioning your experience with Khalisha. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotKudos Christian Pengelly!
I would like to commend Christian Pengelly for his professionalism and support in successfully and amicably resolving a rather serious issue with my tenant. He was always available when I needed him, responding to all my calls and emails, and making sure that we resolved the issue effectively and efficiently. Thank you Christian!
George · 21 November 2023
Agent replied · 10 June 2024
Dear George, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleOne of the worst selling agents if you are a buyer. Very pushy in leading to a transaction and then super slow in securing any necessary documents and allowing for a proper valuation of the property. Total lack of understanding shown to the first time buyer, and more importantly very unfriendly agent - Dominic Fisk - at some point just told me not to call him again ever. When I was recently deciding to let out a property in the area - of course, I did not got with them. Overall - maybe good service if you are a seller, but be aware if you are a buyer and end up buying a property they are advertising.
Ella · 11 December 2025
★★★★★ 5/5
TrustpilotConsistently attentive
Myra and her team have always worked to get things done quickly - whether that’s re-letting my property or dealing with tenant issues. Myra always responds quickly to my calls and I have been extremely pleased with the service - so much so that I have now been with her for over 10 years.
Susan · 25 October 2023
Agent replied · 10 June 2024
Dear Susan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleEmily supported me throughout the entire process of renting my new house, and I’m incredibly grateful for her help. She was wonderful to work with - very responsive and she made the whole process smooth and stress-free.
Lucía · 15 March 2026
Agent replied · 16 April 2026
Dear Lucía, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleVery good service, I rented an house with my friends, and the agent Nathan Walters was very attentive, and even with some difficulties from our part, we held us and helped with that. We had just some little problems when we arrived in the house, wich is very good and well located, but the agency took care of it straight away and we know if we need anything the agency will be there for us. Thank you for everything.
Hugo · 12 June 2020
Agent replied · 11 June 2024
Dear Hugo, Having read your review, we would like thank you for your feedback about our Wapping Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotTenancy change made easy!
I have recently made some changes to my tenancy through Dexters. The process was simple and straightforward, and communication from the Dexters team was great throughout. I would like to thank Nathan Cain and Dan Faulkner, the latter having been particularly helpful!
Max · 21 June 2024
Agent replied · 24 August 2024
Dear Max, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team.
★★★★★ 4/5
TrustpilotReally helpful team!
Archie has been super helpful and supportive through the process of putting through an offer of a property we want to rent. It was great to have him show us around too!
Gemma · 28 November 2024
Agent replied · 29 December 2024
Dear Gemma, Thank you for your review. Our teams work really hard to make sure they offer a great customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma
★★★★★ 5/5
TrustpilotDali has been brilliant to work with
Dali has been brilliant to work with. Communication has been clear, quick, and genuinely helpful throughout, and everything has been handled professionally from start to finish.
Albert · 23 January 2026
★★★★★ 1/5
TrustpilotPosted a review about this company but…
Posted a review about this company but it was not accepted and so, I shall post the same review again. Absolutely awful experience and unfortunate that one star is the lowest star that you can give. First photographer used by Dexters was an absolute amateur - slow to issue photographs to be agreed which were all subsequently binned.Floorplan incorrect also. Second photographer was better but then waited ages for the photographs to come through. Spent yesterday all day agreeing photographs to be used and those to be rejected, hard copy brochure to be agreed with Dexters to launch online also.Dexters then just totally ignored with a fifth of the agreed photographs missing online and a third of those photographs rejected included online.Floorplan also incorrect still. Rang the office three times but no one answered the phones in the branch dealing with our sale. Slow service and extremely unprofessional. Never known such a poor Estate Agents. Truly truly dreadful
Preston · 22 November 2024
Agent replied · 29 December 2024
Dear preston, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotI used Dexters as managing agents for my house
I used Dexters as managing agents for 10 years. I have always found them to be highly professional and reliable. Munir in particular has assisted me on 2 occasions when financial pressures have caused huge stress. On both occasions, he has gone over and above the “extra mile” in order to find a satisfactory solution. He has been both professional and approachable showing that it is possible to show a human side even when trying to maintain a business in these difficult times. I would have no hesitation to thoroughly recommend Dexters.
Tania · 20 November 2024
Agent replied · 29 December 2024
Dear Tania, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
TrustpilotI've been looking for properties to…
I've been looking for properties to rent for a while now and calling up multiple estate agents can be quite overwhelming and stressful, however I've had a great experience with Dexters. Gemma Mason was incredibly helpful over the phone, giving articulate information with complete clarity which I much appreciated. I can't wait to view the property soon!
Mimi · 30 June 2023
Agent replied · 10 June 2024
Dear Mimi, Thank you for your wonderful 5 star review. Gemma will be so pleased to read your kind comments and we wish you all the best. Kind Regards, Asma Chughtai, Customer Relations Team.
★★★★★ 5/5
TrustpilotI'm ending my tenancy with Dexters for…
I'm ending my tenancy with Dexters for personal reasons, however I would like to give Petros Giorganos a 5 star review for being such an amazing executive, thanks for all the support during my tenancy. I will definitely recommend Dexters to anyone.
Carlos · 16 September 2026
★★★★★ 5/5
GoogleMy experience with Dexters was incredible as my agent Olivia went above and beyond to help me find a great apartment! She was extremely responsive and reassuring throughout the entire process. I highly recommend Dexters and in particular Olivia!
Eleanor · 28 July 2024
Agent replied · 27 August 2024
Dear Eleanor, Thank you for your kind comments regarding Olivia and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.