Dexters London reviews

★★★★★ 5/5

Trustpilot

Positive and professional experience

In a situation which by nature is high stress and emotive (especially during current market), Dan has been nothing but brilliant with us throughout. Personable, high level of communication and made himself available to us right the way through- a real contrast to some who I have been involved with in the past. We are very appreciative of the positive and professional service and experience we have had with Dexters.

Millie · 7 August 2023

★★★★★ 5/5

Trustpilot

Nor was wonderful and extremely helpful…

Nor was wonderful and extremely helpful and communicative. She made me feel very comfortable moving into my new flat and was very responsive.

Alyssa · 4 June 2026

★★★★★ 5/5

Google

Brilliant service from the Dexters team, and Olivia Hill in particular. Olivia was very helpful and responsive during our search for a new tenancy, taking the time to understand our requirements and identify suitable options. Having found our new place, her diligent approach has continued into the paperwork stage, which has been running very smoothly. Highly recommended.

Josh · 10 May 2024

★★★★★ 5/5

Trustpilot

Myra Mettam has been my point of…

Myra Mettam has been my point of contact with both Sebastian Roche and Dexters for the last few years. She has always been pleasant, polite and professional when dealing with any issues that may have occurred when letting out our property. We have not had any issues with our tenants that have not been resolved seamlessly through the ministrations of Myra. Thank you Myra very much!

Jane · 28 October 2023

★★★★★ 5/5

Trustpilot

Petros was exemplary…

Petros was exemplary during his recent inspection of our apartment. He was friendly and professional which put us at ease, while his respectful approach to our space was truly commendable. When we brought a burnt-out light bulb to his attention, he promptly arranged for an electrician to replace it, ensuring everything was in perfect order before leaving.

Nathan · 30 April 2024

★★★★★ 2/5

Trustpilot

Worst experience with the agency

Worst experience with the agency, I decided to move out the apartment earlier because living conditions were unbearable. As such early tenancy move outs require a penalty, I was told by an agent a sum and that it is a fixed amount regardless if they will find a new tenant or I will, the total sum stays the same.Come to find out 2 months later that this in fact was not true and I could’ve saved almost 2K if I found a tenant myself. Agent was denying ever saying those terms to me to the point it was easier to pay the sum than start the negotiations with big agency. Would not recommend to use them or be very careful with every communication and have it crystal clear via emails.

Aigerim · 19 July 2022

★★★★★ 1/5

Google

Very prior experience in how the sales and marketing process of my property went. Last interaction with them was rude and unprofessional. I can’t recommend them at all

Riadh · 11 August 2026

★★★★★ 5/5

Trustpilot

Thank you Monika

Thank you Monika To help us to sorted the issue with the roof leaking.She is very professional and very helpful and contacted us all the time.And send the subcontractors to repair the roof and renovate the flat paint the ceiling. wall and change the floor.Thank you very much for the hard work you done for usMany thanks I really appreciate

Cristinel · 20 February 2024

★★★★★ 2/5

Trustpilot

They just don't care

Everything was fine and then we moved in. Loads of issues loads of non working or non closing doors. The fridge that was supposed to be replaced has never been replaced. All the emails have been ignored and no maintenance work has been done. Leaking roof makes living in 1 room impossible but the emails are being ignored. Calling them you only get a question how bad is it??? What do you mean how bad is it??? So for over a year there has not been any help from them. But they expect you to jump as soon as they need something. I hope its only this branch that is so incompetent and others are better.....

Ed · 27 June 2022

★★★★★ 5/5

Trustpilot

Emma Kilpin at Dexters was so helpful…

Emma Kilpin at Dexters was so helpful to me in purchasing my new flat. She has great, soft people skills and works in a most customer-centred way. Everyone knows that you can get a lot of fluff and flannel from estate agents. Emma is a little different in that she does not seem fearful or avoidant of telling the truth.

Nicolas · 16 February 2024

★★★★★ 5/5

Google

After my partner and I have been searching for a suitable place to live for another few years, we have gotten in touch with Dexters to view a specific property. Due to the fact that it has just been let, Roshan provided us with details of another location, which turned out to be exactly what we were looking for! Roshan has been professional, helpful and polite, which made the whole experience and process that much easier and better! Thank you very much :)PositiveResponsiveness, Quality, Professionalism, Value

Brygida · 12 June 2022

★★★★★ 5/5

Trustpilot

100% positive experience

We have had an incredibly smooth journey with Jamil at Dexters. Our house sale has gone through without a single issue and whenever there have been any questions or concerns Jamil was always very responsive and sorted these out right away. Can't recommend Dexter's enough. If we ever move again we will certainly use them and would recommend them to anyone we know looking to sell! 100% positive experience.

Poppy · 26 June 2023

★★★★★ 5/5

Trustpilot

Great service from Dexters

Had the absolute pleasure of dealing with Joseph Kwaw to arrange a new tenancy. Top service from him, and helped with all ours needs from viewing through to getting the keys. Pretty sure he’ll be round for a pint once I’ve moved in!Dexters office in general were great helping if Joe was in another call when I phoned, so I can’t recommend them highly enough. Glad to have found a place through these folk. Definitely were the good guys in all the letting agencies that I phoned. Cheers Joe and co. 👌🏻

Daniel · 22 May 2022

★★★★★ 5/5

Trustpilot

Thank you so much Sarah

I just wanted to leave a review regarding the excellent work and attention shown by Sarah for our property purchase. Sarah was professional and patient throughout the process. She listened to my requirements, and as soon as a relevant property came onto the market she informed me immediately. Throughout the process she was supportive, helpful and took time and attention to facilitate all of my requests. I have purchased many properties, but rarely have I come across an estate agent who has been so easy to deal with, and available to take calls at all times. Thank you so much Sarah and I look forward to dealing with you in the future.

Raza · 18 May 2022

★★★★★ 5/5

Trustpilot

Moving from what had been our family…

Moving from what had been our family home for over 14 years was always going to be and emotional challenge for us - but the team at Dexters and particularly Graziana, could not have been more supportive; helpful and understanding. Graziana carefully 'held' us through the entire process for which we will be forever grateful.

Alan · 9 May 2024

★★★★★ 5/5

Google

I had the pleasure of working with Iara on my new lease, and she was fantastic throughout the whole process. She was professional, responsive, and made everything so much easier for me. Highly recommend her if you want someone who genuinely cares and gets things done smoothly!

Giovanna · 15 March 2026

★★★★★ 5/5

Trustpilot

Dexters manages three flats for me

Dexters manages three flats for me. Graziana is so easy to talk to, I appreciate her advice and her efficiency. I think she would be very good communicating with the tenants too, even when it might not be an easy conversation. She takes the stress out of it for me and is always up beat which I appreciate. Many thanks for your help.

J · 17 November 2023

★★★★★ 5/5

Trustpilot

Thank you Anthony Grundy and Dexter’s

Anthony Grundy assisted me with the renewal of my lease. Initially, I was overwhelmed by my rent and bills and was happy to give up my rented flat as my mindset. He gave me time to respond as I was working crazy hours, sound advise and made sure I feel supported as I renewed. Thank you Anthony for your patience, to my landlord and to the Dexter’s Team.

Maria · 9 July 2023

★★★★★ 5/5

Google

During my recent flat search I viewed two apartments with Dexters, taking Roshan Shah's lead as an agent. Roshan was very proactive and made his very best to accommodate my requirements in terms of the flat search. Roshan proposed the second property based on what he had learned about me from our initial conversation. I ended up placing an offer with a different agency, but from what I saw, I would be very happy work with Roshan in future.

Yaris · 12 June 2022

★★★★★ 5/5

Trustpilot

Upgrading work under difficult circumstances

We have had a lot of upgrading work done to a house that had not had a change of tenant for many years, only to then find we needed additional works when it was declared a HMO. Chris and Pam have given us excellent service and achieved this with the tenants in situ, and in difficult circumstances while Covid was still a factor.

Guest · 7 November 2023

★★★★★ 5/5

Trustpilot

I have used Dexters property management…

I have used Dexters property management for a number of years on one of my properties and would recommend highly. You do hear so many horror stories from friends of unethical agencies and crippling expenses, but Dexters differs.The communication from my Property Manager, Louis Preston has been great and service over the past 2 years has flown.

John · 15 March 2024

★★★★★ 5/5

Trustpilot

Pleasure working with Alistair

Absolute pleasure working with Alistair Maclean at Dexter's to get our mutual clients transaction completed so swiftly, smoothly and efficiently. Such a delight to work with and pushed all parties to get completed in a speedy and professional timescale. Communication was a breeze thank you Alistair!

Pam · 26 September 2024

★★★★★ 5/5

Trustpilot

first class property management

Natasha is a very experienced operator who has looked after our flat diligently for many years, even before dexters. she and her team in wapping take problems away from us, which is ideal, and if they need to consult us, they normally have a suggested solution to the issues that crop up. equally they broker new rental agreements efficiently and treat tenants fairly

Michael · 20 October 2023

★★★★★ 5/5

Trustpilot

Thank you Dexters!

The team at Dexters is amazing! They have been advising me about my rental property for nearly two decades and I wouldn't work with anyone else. I'd like to give an especially big shout out to Bobby Nizzar & Natasha Cree for their recent exemplary work, but also to the rest of the team who work so hard behind the scenes. Thank you Dexters!

Sarah · 25 September 2023