Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePersonally I have nothing better to say about Dexters account department ,they are one of the worst I have dealt with, very unprofessional.
However Christopher Dowds in the City office have made up for it, he was on the ball to resolve the problems for me and more importantly... he called when he said he will and gave an update. Without the attitude and care Christopher delivered till now, I would really think twice about using Dexters again.
Joy · 13 June 2019
Agent replied · 11 June 2024
Dear Joy, Thank you for your review regarding your experience with our City Office. I understand Christopher has been in contact with you directly in regards to our Accounts department. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHave been working with Mohamid at Dexters, and while we have yet to secure a property, he has been extremely helpful, warm, professional and hard working. A very good agent.
C · 10 November 2024
Agent replied · 10 December 2024
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleDexter agent Jilka was extremely helpful during the whole process of my move into my new home!
Anisha · 12 June 2022
Agent replied · 11 June 2024
Dear Anisha. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGood customer service
Monika and Dominic, they have Good customer service. When reporting any problem they respond promptly promising to address the problem. And making a follow up giving you updates each and everytime until it is resolved.
Eswatini · 20 August 2024
Agent replied · 24 August 2024
Dear Eswatini, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe cannot rate highly enough the professionalism & customer service of Nyshaea, at Dexter’s City office.
Her effort and enthusiasm in helping us find the right flat was both refreshing & much appreciated - reflecting immeasurably well on the Dexter brand.
10/10, thank you again!
Oscar · 12 February 2024
Agent replied · 11 June 2024
Dear Oscar, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotJadasa Andjadiumi
Jadasa Andjadiumi, helped with all the necessary requirements to get our deposit back and handle this situation in a great professional matter, im very glad dexters has someone like her that brings a lot of potential and adds a lot of value to their teams thanks so much.
Leopoldo · 4 December 2023
Agent replied · 10 June 2024
Dear Leopoldo, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJimmy dhingra is the hard working and professional property expert, his valuable experience helped me to get the good tenant. I really appreciated his and his team job. Thank you very much
David · 2 October 2024
Agent replied · 23 October 2024
Dear David, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleWe had a great experience finding a place to rent with Lisa Pitton who was extremely patient with us and was always available to answer our questions. The whole process was very simple and smooth too.
Ethan · 25 July 2024
Agent replied · 24 August 2024
Dear Ethan, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotFantastic
Manon Dechy was excellent in helping us through the process of purchasing a property. Thank you!
Will · 30 June 2022
Agent replied · 10 June 2024
Dear Will, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery satisfied in overall with the…
Very satisfied in overall with the supervision of our property by Petros Giorganios, whenever there’s a repair to be made or any issues with the property, he makes us feel valuable and looked after.Recommend Dexters as an agency to be renting with
Natalia · 2 April 2024
Agent replied · 10 June 2024
Dear Natalia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotRasel
Rasel, in particular, has been a wonderful assistance. He is a terrific communicator and extremely knowledgable in his field. The renewal process was handled really effectively, professionally and smoothly. It was a delight to work with Rasel; his people skills are exceptional. He is honestly the best employee at dexters i sincerely recommend
Lilian · 14 July 2023
Agent replied · 10 June 2024
Dear Lilian, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI was looking for a flat to rent for about 2 months. All of the other agents in the area either didn't get back to me or had nothing for me. I was put in touch with Charles Antony form Dexters by a friend who Charles had also helped to find a flat. He had me moved in to the perfect place with in 3 weeks! Best agent and company I have ever used. 100% would recommend
Joe · 13 June 2019
Agent replied · 11 June 2024
Dear Joe, We greatly appreciate you putting aside the time to submit a review about our City Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
TrustpilotChloe was amazing!
Chloe was amazing!! Chloe understood what was happening quickly and sorted out the arrangement to have them fixed!!
Oliver · 23 August 2024
★★★★★ 5/5
TrustpilotI would like to record my gratitude to Mrs. Ana Ferreira
I would like to record my gratitude to Mrs. Ana Ferreira, for all the services provided, with efficiency and professionalism.From the beginning, she made all the difference, being present at all times.Everything she did for me and my family makes her worthy of all our recognition.Ana Ferreira, thank you!
Marcos · 25 October 2023
Agent replied · 10 June 2024
Dear Marcos, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAmazing service
Amazing service, they where very helpful and efficient trough out the entire rental process.Special thanks to Samson and the whole team.
Andrin · 17 September 2021
Agent replied · 11 June 2024
Dear Andrin, thank you for your 5* review. We are thrilled to read that you had a great experience with Samson and the team. We wish you the best of luck in your new home. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleCouldn't recommend Dexters enough. Rachelle was amazing and helpful throughout the whole process. Highly recommendedPositiveQuality, Professionalism
Daniela · 12 June 2022
Agent replied · 11 June 2024
Dear Daniela, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotI have had my property managed by…
I have had my property managed by Dexters for 2 years and Tia Blackmore-Saunders recently oversaw some refurbishment works in between tenancies. Very efficient and well managed and transparent on timelines and costs. Good service.
RN · 24 September 2025
★★★★★ 5/5
GoogleThanks to John for being super helpful and reaching out with potential properties throughout our search.
Jess · 12 June 2022
Agent replied · 11 June 2024
Dear Jess. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotDexters (St Margaret's branch) has been…
Dexters (St Margaret's branch) has been spot on with their service all through our tenancy. Always attentive and very clear on all aspects of changes and services related to the property we let. A seamless and professional process all round with no issues.
BRUNO · 4 March 2024
Agent replied · 10 June 2024
Dear Bruno, Thank you for taking the time to leave a lovely review regarding St Margaret's team. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Central
I have worked with Dexters for 2 years now and we have a great relationship with them, their staff are extremely professional and hard working, and particularly the central office and Team 1, notably Kaitlyn Watson who always goes above and beyond to try and resolve any issues!
Sal · 14 November 2023
Agent replied · 10 June 2024
Dear Sal, Thank you for taking the time to leave a lovely review regarding Kaitlyn. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe had a superv experience with Mo, who gave us a great tour around a lovely property, was very knowledgable and ensured that the referencing process was smooth and easy. We are very much looking forward to moving into our new home. Thanks, Mo!
Lewis · 12 February 2024
Agent replied · 11 June 2024
Dear Lewis, We really appreciate you taking the time to leave such lovely comments about Mo. He will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleHenry Liu has been very helpful during my search for a new flat. He is friendly and very responsive (even during holidays).
Juan · 12 June 2021
Agent replied · 11 June 2024
Dear Juan, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleVery quick, accurate and detailed responses! Easy to communicate and collaborate with them! Our agent Lauren Martindale is extremely positive and professional!
Yuli · 12 June 2021
Agent replied · 11 June 2024
Dear Yuli, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotNarayan went out of his way to find us…
Narayan went out of his way to find us the best house and was always friendly and professional.
Jonathan · 14 February 2022
Agent replied · 10 June 2024
Dear Jonathan, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
