Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleI work in the local virgin active
I came into the city office on getting some Propety advice about letting in the Liverpool Street area
Abigail was very helpful and gave me the best advice on my search. I will definitely be using Dexters in my future sure
The Β· 13 June 2019
Agent replied Β· 11 June 2024
Dear The Wellness Coach team, Thank you very much for your great review regarding our City Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
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5/5
GoogleHad to find a flat on short notice and Dexter's have been able to offer me a flat that had everything I required and for a fair price. We have been living here now for more than two months and had a few problems coming up but they got handled straight away by our property manager Sam Aldred. He responds fast and any repairs necessary were done extremely fast. Even when we had a small dispute with the landlord Sam was able to mediate between us and gave both parties what they wanted in the end. I would always rent again via Dexter's
Scott Β· 13 June 2019
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1/5
TrustpilotImmediate Action Required for Final Pay
We urgently need Q2 HR Solutions (QQI) and Dexters to address the issue of not providing our final pay, which is a clear violation of Philippine labor laws. Furthermore, they are not recognizing our service from the start.Please expedite the release of our final pay immediately, as we need it to meet our essential needs.
Jess Β· 22 July 2024
Agent replied Β· 10 June 2024
Dear Jess, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleI recently rented a flat with Dexters City where I was guided by Rachelle Campbell. She was super helpful, I highly recommend. Thank you Rachelle!
Naz Β· 12 June 2023
Agent replied Β· 11 June 2024
Dear Naz, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleJilka is highly professional, excellent at what she does and very easy to communicate with, always keeping in touch and keeping me in the loop.
Katy Β· 12 June 2023
Agent replied Β· 11 June 2024
Dear Katy, Itβs great to hear that you have had a brilliant experience with our City office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleRecently rented a flat with Dexters. Our agent Ronni was amazing. Always there to help with all the questions we had. If anyone is looking to rent, don't hesitate to use Dexters and especially Ronni!
Bartosz Β· 12 June 2022
Agent replied Β· 11 June 2024
Dear Bartosz, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleJilka has been wonderful to deal with in helping us secure our new apartment. She is very responsive and polite and helped us secure a great deal. We are very happy with the Dexters service
Alison Β· 12 June 2022
Agent replied Β· 11 June 2024
Dear Alison, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldnβt have been any better and the team in our City office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotHassle free rental
Our letting agent Eunice was great, made everything hassle free for our rental near Broadway market. I'd highly recommend her and Dexter's.
Harry Β· 2 September 2023
Agent replied Β· 10 June 2024
Dear Harry, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
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3/5
TrustpilotIβm Luke warm about my experience withβ¦
Iβm Luke warm about my experience with Dexters. I was not impressed with the way they overvalued my property to entice me in. I had to keep on them to get through a cash sale that really should have been much more straight forward although the buyers solicitor was a nightmare. I didnβt really feel they represented my interests fully but they did get a sale in the end. Though it was well below asking price. At the end of the day I felt like just another seller on their conveyor belt
Veronica Β· 10 October 2022
Agent replied Β· 10 June 2024
Dear Veronica, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotHaving had poor experiences with otherβ¦
Having had poor experiences with other agents, I genuinely thought Dexters would be the same. Couldnβt have been further from the truth. Iβve used them as property managers for our portfolio for 3 months now and particular credit to Myra Mettam - she has been very attentive to both us and our tenants with no complaints or issues from either side. Long may it continue ππΌ
DJP Β· 5 December 2023
Agent replied Β· 10 June 2024
Dear DJP, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleFriendly and helpful
Trang Β· 15 March 2026
Agent replied Β· 16 April 2026
Dear Trang, Thank you for leaving a Google review for our City office. Kind regards, Asma
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5/5
TrustpilotExcellent
I had an excellent experience with Dexters Estate Agents while changing tenancy and moving into my new house. From start to finish, the process was handled with professionalism, efficiency, and genuine care, which made what can often be a stressful time feel smooth and straightforward.
Consumer Β· 19 December 2025
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5/5
GoogleNyshaea is very nice and show us very details of the flatοΌ
Ziyi Β· 12 April 2024
Agent replied Β· 11 June 2024
Dear Ziyi, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotGreat experience and no complaints
During my time with Dexters I've received great service from them throughout my tenancy, through both issues and enquiries they have been incredibly helpful and had good communication throughout. I'd like to specifically point out Petros Giorganios who has been of great help over the past few months in sorting out a couple of issues and keeping us up to date throughout
Phil Β· 1 March 2024
Agent replied Β· 10 June 2024
Dear Phil, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotNick from Bloomsbury
Nick from Bloomsbury was really helpful, Iβm a Chinese student and Iβm new to renting but he helped me through it all very patiently
Archie Β· 30 June 2023
Agent replied Β· 10 June 2024
Dear Archie, We appreciate you taking the time to leave a great review regarding your experience with Nick, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
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1/5
TrustpilotLess than 1 star
I have never dealt with such arrogant and obnoxious letting office. On Saturday 1/10 my partner and I viewed a flat we would liked to rent with one of their agent (she was lovely and showed us around very politely).Right after that we called their office to get a form and put an offer through. Besides the usual questions, Iβve been asked what the offer was, then without even sending us the form or present it to the landlord they told us to come back after the weekend with a better offer and to think about it since on a weekend nothing was going to happen. Moreover they said that the long term solution we were offering was fine and in line with thr landlord requirements but just to check and offer more.3/10Having not heard back from them as they told, we called the office again to have this form sent and we were asked (with arrogance) if we could afford the property or if we had savings (so far weβve never been asked for those things for a letting).After this, they turn around saying the long term solution we were looking for wasnβt matching the landlord requirements and that they also had an offer above the asking price (so all of the conversation was either to just making us feeling uncomfortable or just a waste of our time). During all this awkward conversation we were uncomfortable and felt treated as if we were the poorest people on earth for them when all they need to do was just send a form and in case a credit check instead of treating people like this.I wouldnβt definitely rent with them or recommend them.
Francesco Β· 3 October 2022
Agent replied Β· 10 June 2024
Dear Francesco, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleVery professional and also friendly agency. We had a lot of questions and requests, both before and after the sign off of the tenancy agreement but they were always available to help and inform us. Sam was also very reactive to fix the issues we encountered in our apartment.
Robin Β· 13 June 2018
Agent replied Β· 11 June 2024
Dear Robin, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our City Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
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5/5
TrustpilotProfessional Knowledagble Local Estate Agent
I recently appointed Dexter in Kington Uppn Thames to rent out my house. They are very polite, professional and efficient. Especially Sonia, I would more than happy to anyone.
Xinyi Β· 19 January 2023
Agent replied Β· 10 June 2024
Dear Xinyi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotGreat experience with Dexters
My experience with Dexters was great! Jude Hill was very helpful and friendly. He answered all my questions and was always available for a call or via text. It's been a pleasure working with Jude!
Marina Β· 17 May 2022
Agent replied Β· 10 June 2024
Dear Marina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotJude was a great agent
Jude was a great agent! Visited the property when I was not able to. Always communicative and got back to me with When I moved in, everything was as he said it was! Would recommend!
Customer Β· 17 May 2022
Agent replied Β· 10 June 2024
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotDonalina deserves the word
Donalina is the most attentive, supportive and caring property manager. Nothing is too much for her - she is always eager to help and responds so quickly.
Caitlin Β· 20 March 2023
Agent replied Β· 10 June 2024
Dear Caitlin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleDaniel and the team have been fantastic and communicative. Thanks for your help!
Natalie Β· 13 March 2024
Agent replied Β· 11 June 2024
Dear Natalie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team.
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5/5
TrustpilotTommy Lane was exceptional through theβ¦
Tommy Lane was exceptional through the whole process. He answered all my queries throughout the application, and made what could have been a stressful process enjoyable throughout. Would recommend him to anyone who is looking for somewhere to rent.
Henry Β· 24 September 2021
Agent replied Β· 11 June 2024
Dear Henry, thank you for taking the time to leave your kind words about Tommy. We are pleased that he delivered great service and we hope to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
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1/5
TrustpilotRubbish
Rubbish, Modern theives, I haven't viewed any property, I haven't sign any forms, is it Lawful just to widraw Β£430 in one of my account and say its a payment for wasting your time? They sold my personal details to a company with bad reutations and bad reviews. Ask for proof and I will post my statement with dexters witdrawal of Β£415. Sebastian rubbish is typical.
British Β· 21 November 2023
Agent replied Β· 10 June 2024
Dear British among us, I am sorry to read your 1* review. Thank you for providing further information for us to locate your details. I understand the Area Director has been in contact with you. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.