Dexters London reviews

★★★★★ 1/5

Trustpilot

Pressure you for SECURITY details over the phone!

We got all the way to securing an accepted offer on an apartment in north London, and then asked me to provide my SECURITY no. over the phone, with account details. I requested any other secure payment link or we can’t progress, and the lady (quite obnoxiously) said “this is how the process is” - it’s normal. Been renting for over half a decade in London - definitely not normal. Guys, please don’t give security details over the phone.

Mike · 14 June 2024

★★★★★ 5/5

Trustpilot

Louis Preston - Property Manager

Louis Preston is the property manager for the flat I have lived in for the past 2 years. Diligent, responsive and always willing to help. Great experience so far!

Yana · 13 July 2024

★★★★★ 5/5

Google

I had a great experience recently wth Dexters City. Sam from property management has been excellent. I felt quite nervous about letting my property out (especially as it needed a lot of work) but Sam was amazing. He organise everything in good time, negotiated some very reasonable prices and was all round a pleasure to work with. I can't recommend Sam and the rest of his team at Dexters city enough!

Geevithan · 13 June 2018

★★★★★ 1/5

Trustpilot

100% DO NOT TRUST THIS LETTING AGENCY

We struggled immensely with an unscrupulous, fraudulent and absentee landlord (who resides in Dubai, literally a different continent) and had a litany of serious issues with our properly. None of these were remedied and relationships broke down with the landlord who claimed he was struggling to manage the property. We had toxic mould, plumbing and dangerous electrical issues which were only worsening. When raised with the letting agent, appealing for their help, our concerns were ignored and they sided completely with the absentee landlord. This led to us being forced to end the tenancy early and we are now facing issues with getting our deposit back and dexters have been incredibly unhelpful and combative in their nature. They have shown zero care for their tenants and only care about putting money in their own pockets. DO NOT TRUST THIS LETTING AGENCY.

Sophia · 17 May 2024

★★★★★ 5/5

Trustpilot

Dexter's Letting Review

I have been renting my flat for a dozen years with Dexters and overall they are good at what they do, and generally get rents in on time. My flat is agent-managed so the team is generally responsive and get things done well. ParWhen things are amiss, the management of Dexters come into play and they solve problems which is great. I've most recently been working with property manager Bailey and she's been great at finding the right contractors at the right prices to get things done to a satisfactory level.I intend to continue to let my flat with Dexters.

Roger · 16 May 2024

★★★★★ 5/5

Trustpilot

Excellent Property Management

I can't recommend Dexters Property Management highly enough thanks to Tallulah. She has been absolutely fantastic: incredibly efficient, always fast to respond, and always got a solution. She's made the stress of moving into a new place with several teething problems so much better. Superb service.

Edward · 27 June 2023

★★★★★ 5/5

Trustpilot

Jessica- Joy Beau- Wright and Donalina Gargrupe - Property managers

Many thanks to Jessica- Joy Beau- Wright and Donalina Gargrupe - Property Managers who are always extremely helpful and responsive. We know that any issues with our property are dealt effectively and quickly. Thank you ladies for your professional service!

Customer · 29 November 2023

★★★★★ 5/5

Trustpilot

Responsive and proactive so far!

Since moving into a new rental property in recent weeks Caitlin and Donalina from the team have been very responsive and proactive in getting in the contractors to assess works needed. Looking forward to hopefully resolving issues speedily from here!

Dariush · 23 November 2023

★★★★★ 5/5

Trustpilot

Shout out to Lorelle and Ashley

Shout out to Lorelle and Ashley. Thank you both for helping me to navigate the sometimes perplexing world of rentals. Your professionalism and kindness are a rare and super combination. Keep doing what you do. Couldn’t do it without you. Whoop, whoop!

Bee · 4 October 2023

★★★★★ 5/5

Google

I had a pleasure of working with Mo and he was an absolute gem throughout my apartment search process! His professionalism, knowledge, and dedication made finding my dream apartment a breeze. He listened attentively to my preferences and tirelessly worked to find options that met my criteria. His responsiveness and communication skills were top-notch, always keeping me informed and updated every step of the way. Mo's friendly demeanour and genuine care for his clients truly set him apart. I couldn't be happier with the service I received from him and highly recommend Mo to anyone in need of a reliable and trustworthy agent. Thank you, Mo, for making my apartment search experience so pleasant and successful!

Julia · 10 May 2024

★★★★★ 5/5

Trustpilot

Could've been homeless without her.

Could've been homeless without her.Nadia is very competent, kind, and has a warm-heart. I was very impressed that she even replied late at night and early in the morning. Thanks to her, I was able to get a good property at a reasonable price

하윤승 · 9 August 2023

★★★★★ 5/5

Trustpilot

Dexter's management

I recently changed the management of my London flat to Dexter's, under Mohammed Amin at the London Fields office. It's been a brilliant experience with them helping on every aspect of the letting. I can fully recommend Dexter's.

Mike · 2 January 2024

★★★★★ 5/5

Google

Nadia from the Dexters City team has been brilliant in our search for a flat, always available to answer questions and quick to communicate changes during our search. Massive thanks to Nadia for her help in getting us where we wanted when other letting agents couldn’t.

Josh · 12 June 2023

★★★★★ 5/5

Google

Many thanks to Becky and Henry who were extremely reliable and made the move-in process truly hassle free. I had a wonderful experience with Dexters and thanks to them now live in a really beautiful flat. They responded quickly to every request of mine and dealt with any issue that arrived swiftly. definitely recommend!PositiveResponsiveness, Quality, Professionalism

Stefan · 12 June 2022

★★★★★ 5/5

Trustpilot

I would like to say huge thank you to…

I would like to say huge thank you to Dexter’s , Especially Khadija & her east team 3. I would highly recommend this company as they are extremely helpful, friendly and provide a amazing service. You won’t be disappointed x

Masuma · 15 November 2023

★★★★★ 5/5

Trustpilot

We completed a purchase with Dexters as…

We completed a purchase with Dexters as the selling agent.There were several legal hurdles to overcome during the process and Dexters were extremely good at informing us of progress at all stages. They were very proactive in keeping the sale moving and substantially helped in us achieving completion before the stamp duty holiday deadline. We can thoroughly recommend them. Andy & Alison

ANDREW · 1 July 2021

★★★★★ 5/5

Google

I’m happy to leave a review for Oliver Cox. He has been very helpful and professional throughout the whole process of renewing my contract. He informed my landlord that there needs to be a change of carpet after so many years living there. Oliver is a very understanding and polite property manager. Highly recommended Dexters City to anyone finding a place to live in the City!

Ruethairat · 12 June 2020

★★★★★ 5/5

Trustpilot

Highly recommend Dexters

Dexters are an exceptional estate agents, who put their tenants and future tenants first and are rapid with responses and getting things done. We would like to say a big thanks to Paul (Hendon) who was extremely excellent at getting us our lovely home.

SA · 29 July 2023

★★★★★ 5/5

Trustpilot

Rachelle Cambell has been an awesome…

Rachelle Cambell has been an awesome support getting a new property, making it easy and quick. She was so professional and kind. Really appreciate her good job and been such a great person .I would highly recommend Rachelle to anyone. Thank you

Alexander · 19 September 2023

★★★★★ 5/5

Trustpilot

I've been looking for properties to…

I've been looking for properties to rent for a few weeks and calling up multiple estate agents can be very stressful and tiring, however I had a great experience with Dexters today. Lewis Elliot was incredibly friendly & helpful over the phone, top tier experience!

Dami · 30 June 2023

★★★★★ 5/5

Trustpilot

Straightforward and efficient

Bailey has been super helpful with all things when it comes to managing the property I was renting. She's straightforward and gets things done which is always appreciated it. Easy to communicate with and efficient.

Marina · 26 February 2024

★★★★★ 5/5

Trustpilot

As a contractor, GSP Property Maintenance

As a contractor, I highly recommend Donalina Gargrupe‘a services. She is very professional and knowledgeable. Always helpful and friendly, when it comes to handling difficult situations she handles the situation very well, managing the communication between both parties, super friendly.

Nadeesha · 31 October 2023

★★★★★ 5/5

Trustpilot

Thanks Natasha and team

We have been renting the same property for the past five years and since the beginning, Natasha Bedenik and her team have always been very kind, polite, helpful and efficient. Thank you Natasha, Saad, Indrit and others. MD & KP.

MD · 24 October 2023

★★★★★ 5/5

Trustpilot

Joe was really helpful throughout the…

Joe was really helpful throughout the entire renting process, keeping in contact with updates regularly. He was direct and honest with his thoughts and turned around the listing in a speedy fashion. I'd definitely recommend.

David · 15 February 2024