Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFinding a new apartment in a new country is never easy and we were very pleased with service and interactions we had with Dexters and with Kristel specifically. From day 1, she was extremely helpful and responsive. She showed us the flat we ended up renting twice in one day, kept us apprised of the timeline and other offers, and after we secured the flat, was highly responsive to the myriad of questions and requests we had. She responded to emails, picked up the phone to call us on more urgent matters, and efficiently liaised with both our destination services team as well as the property’s landlord. There are many letting agents out there and for expats, it can be quite overwhelming. We would recommend Dexters and Kristel to anyone.
Nicholas · 31 October 2019
Agent replied
Dear Nicholas, Having read your review, we would like thank you for your feedback about our Earls Court Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI had a wonderful experience working with Jasna, an agent at the Earl's Court branch of Dexters. She was incredibly helpful, listening to my requirements and then showing me properties that spoke to exactly what I was looking for and at the appropriate price point. She was very diligent with time, professional and was brilliantly quick to help me see new properties when a previous flat fell through - would highly recommend!PositiveResponsiveness, Quality, Professionalism
Christiana · 22 June 2021
Agent replied · 21 June 2024
Dear Christiana, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleElla from Dexters Earls Court was very helpful in my flat search!
Shishi · 1 April 2023
Agent replied · 30 July 2023
Dear Shishi, Thank you for taking the time to leave a wonderful 5 star Google review. Ella will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleNatasha found me the perfect flat. She communicated frequently throughout the process and was very friendly. I would highly recommend Dexters and especially Natasha if looking in the Earls Court area.
Sunita · 24 February 2020
Agent replied
Dear Sunita, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDexter’s managed to help me move into my home and sort everything out in a week. Natasha, the agent I was dealing with, was very professional and attentive throughout the process. She kept on top of everything and even made a call to me way past normal working hours to get a document that was needed for the process. The dedication for good service really shows at Dexter’s. I would also like to say thank you to the manager Charlie as well for helping to expedite the Lettings check process. All in all a 5 star experience! Do use them if you are looking for a place in Earls’s court.
Naim · 4 September 2019
Agent replied
Dear Naim, Thank you very much for your great review regarding our Earls Court Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI'm not a big fan of writing reviews, but I have to share with you my experience with Lisa from Dexters the best estate agents I could ask for.
I've moved 4months ago in my new flat and she's working at the office for less tan 2 months and she's my angel, she fixed all the issues I was dealing for over a month.
She called me to introduce herself when she started and I really appreciate we had a chat exchange about everything's, she promised that everything's will get fixed and if anything she will be my main point.
She was all right! She's calling/email just to check on every things all the time and it feels good to know you have someone who really cares.
Trust me guys she's the best!
Bognan · 4 September 2019
Agent replied
Dear Alan, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Earls Court Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleWhen we had the hot water issues, Lisa Beverlly was in charge of our flat and she efficiently helped us to contact the plumers and engineers for which we appreciate a lot.
Jiayao · 29 July 2019
Agent replied
Dear Jiayao, Having read your review, we would like thank you for your feedback about our Earls Court Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleNatasha was very helpful with the property search. She answered all the questions, was very responsive and professional (as well as patient). I can highly recommend her services!
Clara · 14 November 2020
Agent replied
Dear Clara, Thank you for your kind words regarding our Earls Court office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleMe and my partner had a great experience with Joseph from the Dexters Earls Court office. I can definitely recommend him to anyone looking for a property in the area.
Joe · 3 December 2024
Agent replied · 8 December 2024
Dear Joe, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI have been viewing with Ella Simpson, she is so attentive and lovely when it comes to meeting my requirements, She keeps me updated with new properties on the market and books me in immediately to avoid me missing out. if you are looking for a property be sure to pop in to Dexters earls court and chat with Ella!
Abdelmallek · 2 March 2023
Agent replied · 30 July 2023
Dear Abdelmallek, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleOur agent, Sammi, was really friendly and helpful in showing us around. He also promptly scheduled a viewing on the same day at a different time than our first viewing. Overall, really great experience with Sammi and Dexters
Dillon · 24 July 2024
Agent replied · 23 August 2024
Dear Dillon, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleJoell was so helpful!! Without him, my husband and i wouldn’t be able to secure our home. He is really kind, responsible and replies quickly with detailed information. Can’t thank enough!
Mariko · 29 July 2019
Agent replied
Dear Mariko, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Earls Court Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleLisa Beverlly has been great in dealing with any concerns I have in my current flat and is very quick to respond to emails. She manages my tenancy very well!
Sarah · 29 July 2019
Agent replied
Dear Sarah, Thank you for taking the time to write a review about the great service you received from our Earls Court Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleFantastic experience with dexters Earl’s Court!
Thank you Klesilda for all your help
Led · 2 December 2022
Agent replied · 30 July 2023
Dear Led,We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleKless is amazing! She helped me a lot with her professional skills and strong work ethic.
Isla · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleKlesilda from Dexter's Earls Court helped me a lot during my apartment search. Even though my search was successful in a different area. She was the only Estate Agent in the beginning which I felt was very sincere and open about how things work. Through her I got a good feeling to work with Dexter's on my search. She was very professional and reliable.
Ela · 30 July 2022
Agent replied · 30 July 2023
Dear Ela, It’s great to hear that you have had a brilliant experience with our Earls Court office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFantastic service. Kristel and the team are extremely helpful and ensure the entire process is as simple and transparent as can be. Definitely highly recommended by me for sure!
John · 4 October 2019
Agent replied
Dear John, We appreciate you taking the time to submit your review regarding the service you received from our Earls Court Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleShernitta is a very sincere property manager. My little flat had a few probs during her time as a property manager and she was dealing with it quiet well.
Anon · 29 July 2019
Agent replied
Dear Sir/Madam, Thank you for taking the time to write a review about the great service you received from our Earls Court Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleKristel was warm, friendly and a huge help in helping us find our lovely new home! Very responsive on emails and accommodating of all of our requests. Thank you!
Rebecca · 29 July 2019
Agent replied
Dear Rebecca, We greatly appreciate you putting aside the time to submit a review about our Earls Court Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleKlesilda Sokolaj went out of her way to help. Super friendly gal
Giles · 2 December 2022
Agent replied · 30 July 2023
Dear Giles, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad a very positive and productive experience with Joseph and Sammi. They were very considerate of our search criteria and were knowledgeable about the listings and area. It inspires confidence in renters and would definitely recommend their services.
Chelsea · 7 June 2024
Agent replied · 21 June 2024
Dear Chelsea, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI had the pleasure of speaking to Ella who is super helpful and went above and beyond to help me. She is rapid in coming back to me and super easy to talk to! I definitely got lucky that she answered my call!
Trishna · 23 February 2024
Agent replied · 24 March 2024
Dear Trishna, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service from Ella. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleElla was super helpful and had great market knowledge! Would definitely recommend
Josh · 2 November 2022
Agent replied · 30 July 2023
Dear Josh, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had the pleasure of working with Kristel Lehtla at this Dexter's office. She has shown me around for months as I transitioned moving from Los Angeles to London. She was incredibly lovely to work with, not only showing me many places, but also offering advice for my transition. I highly recommend working with her! She will make you fall in love with Earl's Court and find the place a place that's right for you. :)
Nuzi · 29 July 2019
Agent replied
Dear Nuzi, We are really pleased to read your positive review regarding the service from our Earls Court Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
