Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

513 reviews across 1 platform

3 Hogarth Place, London, SW5 0QT

Part of Dexters, see every office.

Dexters's office in London, at 3 Hogarth Place, is rated 4.8 out of 5 across 513 reviews on 1 platform, including 513 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

513

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Had a great experience interacting with Frankey at Dexters Earls Court as a tenant. She was very fast, reliable, clear communication, and professional. This took a lot of the pain out of the property search!

Jonathan · 17 March 2024

Agent replied · 21 June 2024

Dear Jonathan, Thank you for leaving a Google review for our Earls Court office. Kind regards, Asma, Customer Relations Team

5/5

Google

I have been dealing with Frankie who is very professional and committed to her clients. She is very responsive and does everything to offer the best property options to her clients. I highly recommend her and Dexters

Meriem · 24 January 2024

Agent replied · 24 March 2024

Dear Meriem, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Highly recommend this branch, specifically Sammi helped me out an incredible amount with finding a flat. Showed a really impressive level of dedication and attention to detail.

Khaled · 28 July 2024

Agent replied · 25 December 2024

Dear Sofian, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Highly recommend this branch, specifically Sammi helped me out an incredible amount with finding a flat. Showed a really impressive level of dedication and attention to detail.

Sofian · 24 July 2024

Agent replied · 23 August 2024

Dear Sofian, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Glad I chose dexters! Jasna was so organised, helpful and made the process a smooth one!

Maya · 8 December 2020

Agent replied

Dear Maya, Thank you for your great review regarding our Earls Court office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I was having a hard time finding a suitable apartment for me in London until I walked into this office. Dexters helped me finding my apartment very quickly. My agent was Frankey, she was very helpful, clear and organized.

Yazeed · 1 November 2023

Agent replied · 31 December 2023

Dear Yazeed, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sofia Lundgren was very helpful; she was friendly and professional at the same time. I would definitely reccomend her.

Maria · 29 July 2019

Agent replied

Dear Maria, Thank you for your review regarding your experience with our Earls Court Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Lisa is been really helpful and very quick to address and resolve any issues with the property. Many thanks!

J · 29 July 2019

Agent replied

Dear J M, Thank you for your review regarding your experience with our Earls Court Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Lisa was a great help when it came to our flat inspection. She was very polite and patient with us and gave excellent advice on areas to focus on improving and maintaining in the property, ensuring good conditions for everyone. Such feedback was also consistently provided, instilling confidence from us tenants.

Cristian · 29 July 2019

5/5

Google

Ella Kate . Who’s the person i dealing with . She is very helpful and very quick to respond really appreciate her work she was very helpful even I don’t get the flat but really I was very impressed how she is trying and keeping updated me

Ekhlass · 2 March 2023

Agent replied · 30 July 2023

Dear Ekhlass, Thank you for your great 5 star review, and mentioning your experience with Ella in our Earls Court office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Freja was amazing, not pushy at all and walks you through the ins and outs of the house.

Spencer · 29 July 2019

Agent replied

Dear Spencer, We are delighted to read that our Earls Court Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Lisa Beverlly is very helpful when my boiler is broken, she looks through the video and my problem.

Yu · 29 July 2019

Agent replied

Dear Yu, We are delighted to read that our Earls Court Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We have been renting through Dexters for 2 years now and staff is always very friendly and professional. Freja has been massively helpful during our recent move and made the whole process very smooth and was a pleasure to deal with. Thank you so much for all your help!

Natalia · 29 July 2019

5/5

Google

Lisa was very friendly and helpful during moving in. She addressed any questions I had easily.

Tommy · 4 October 2019

Agent replied

Dear Tommy, We greatly appreciate you putting aside the time to submit a review about our Earls Court Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

1/5

Google

NOT PROFESIONAL AT ALL! My viewing appointment was at 17:00, I was waiting for Freja Williams for nearly half an hour in her office in Earls Court! Instead of being sorry she asked me to wait couple of more minutes! She waisted my day! I had to cancel my next appointment cause of her! At least she could be sorry for her rude behaviour!

Pegah · 31 July 2019

Agent replied

Dear Pegah, we are concerned to read your review. Can you please contact us at customerrelations@dexters.co.uk and we would value the opportunity to discuss your comments with you directly. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I had a good experience with Dexters rental management but I would specifically like to highlight Lisa who has been so professional and efficient with everything. I highly recommend her as I feel it is hard to get this level of service in London. She was so attentive and responsive with all aspects of the tenancy of my flat so thank you very much!

Olivia · 29 July 2019

Agent replied

Dear Olivia, Thank you for your review regarding your experience with our Earls Court Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Just signed a tenancy agreement in Earl’s Court. Sammi could not have made it easier. Always super pleasant, very responsive and a pleasure deal with.

Sunny · 7 June 2024

Agent replied · 21 June 2024

Dear Sunny, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

I recently called up Dexters Earl’s Court to enquire on one of their properties. I spoke with a lovely woman called Jasna. She was very friendly and incredibly helpful, and even though I did not end up finding a property through her, I would definitely recommend this agency! (And make sure you ask for her)PositiveResponsiveness, Quality, Professionalism

Rekan · 22 June 2021

Agent replied · 21 June 2024

Dear Rekan, Thank you for your great review regarding our Earls Court office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Letting made simple and thanks to Kristel Lehlta got exactly what I was looking for

Neophytos · 29 July 2019

Agent replied

Dear Neophytos, We appreciate you taking the time to submit your review regarding the service you received from our Earls Court Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

The guys i worked with (Joell and Charlie) - were quick to understand what I needed and helped me nail down the apartment I wanted. Also they have been very responsive throughout the process for any queries I had. Inaddition, Lisa from property management has been helping me settle in the apartment, pro-actively following any concerns/issues I have. Definitely recommend working with them!

Divya · 29 July 2019

Agent replied

Dear Divya, We are really pleased to read your positive review regarding the service from our Earls Court Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Thank you Kristel for helping me with my search, keep up the good work!!

Fatjon · 29 July 2019

Agent replied

Dear Fatjon, Thank you for your review regarding your experience with our Earls Court Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Frankey Hauxwell , she is very good agent , very remakable professionnalisme. She is shilling and patient , she perfectly understan's the customers . we're very happy to be With Dewters. Thank you for all

Yolande · 28 September 2023

Agent replied · 30 September 2023

Dear Yolande, We really appreciate you taking the time to leave such lovely comments about Frankey. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Earls Court team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sammi showed me a great flat, helped me secure it before it was taken, did everything he could to help me move in early.

Jinsaul · 22 May 2024

Agent replied · 21 June 2024

Dear Handy Cap, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Google

We had a great experience with Jasna from Dexters Earl’s Court Agency. From the first contact she was extremely attentive and responsive. She made sure that the process was fast and smooth and solved all our queries in no time. Very happy with her and the whole process of finding a place!PositiveResponsiveness, Quality, Professionalism

Fernanda · 24 August 2021

Agent replied

Dear Fernanda, Thank you for taking the time in providing such lovely comments about Jasna in our Earls Court office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

The Trusted Agent

Is this your office? Claim your page.