Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad a great experience interacting with Frankey at Dexters Earls Court as a tenant. She was very fast, reliable, clear communication, and professional. This took a lot of the pain out of the property search!
Jonathan · 17 March 2024
Agent replied · 21 June 2024
Dear Jonathan, Thank you for leaving a Google review for our Earls Court office. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI have been dealing with Frankie who is very professional and committed to her clients. She is very responsive and does everything to offer the best property options to her clients. I highly recommend her and Dexters
Meriem · 24 January 2024
Agent replied · 24 March 2024
Dear Meriem, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleHighly recommend this branch, specifically Sammi helped me out an incredible amount with finding a flat. Showed a really impressive level of dedication and attention to detail.
Khaled · 28 July 2024
Agent replied · 25 December 2024
Dear Sofian, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleHighly recommend this branch, specifically Sammi helped me out an incredible amount with finding a flat. Showed a really impressive level of dedication and attention to detail.
Sofian · 24 July 2024
Agent replied · 23 August 2024
Dear Sofian, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleGlad I chose dexters! Jasna was so organised, helpful and made the process a smooth one!
Maya · 8 December 2020
Agent replied
Dear Maya, Thank you for your great review regarding our Earls Court office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI was having a hard time finding a suitable apartment for me in London until I walked into this office. Dexters helped me finding my apartment very quickly. My agent was Frankey, she was very helpful, clear and organized.
Yazeed · 1 November 2023
Agent replied · 31 December 2023
Dear Yazeed, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSofia Lundgren was very helpful; she was friendly and professional at the same time. I would definitely reccomend her.
Maria · 29 July 2019
Agent replied
Dear Maria, Thank you for your review regarding your experience with our Earls Court Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleLisa is been really helpful and very quick to address and resolve any issues with the property. Many thanks!
J · 29 July 2019
Agent replied
Dear J M, Thank you for your review regarding your experience with our Earls Court Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleLisa was a great help when it came to our flat inspection. She was very polite and patient with us and gave excellent advice on areas to focus on improving and maintaining in the property, ensuring good conditions for everyone. Such feedback was also consistently provided, instilling confidence from us tenants.
Cristian · 29 July 2019
★★★★★ 5/5
GoogleElla Kate . Who’s the person i dealing with . She is very helpful and very quick to respond really appreciate her work she was very helpful even I don’t get the flat but really I was very impressed how she is trying and keeping updated me
Ekhlass · 2 March 2023
Agent replied · 30 July 2023
Dear Ekhlass, Thank you for your great 5 star review, and mentioning your experience with Ella in our Earls Court office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFreja was amazing, not pushy at all and walks you through the ins and outs of the house.
Spencer · 29 July 2019
Agent replied
Dear Spencer, We are delighted to read that our Earls Court Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleLisa Beverlly is very helpful when my boiler is broken, she looks through the video and my problem.
Yu · 29 July 2019
Agent replied
Dear Yu, We are delighted to read that our Earls Court Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe have been renting through Dexters for 2 years now and staff is always very friendly and professional. Freja has been massively helpful during our recent move and made the whole process very smooth and was a pleasure to deal with. Thank you so much for all your help!
Natalia · 29 July 2019
★★★★★ 5/5
GoogleLisa was very friendly and helpful during moving in. She addressed any questions I had easily.
Tommy · 4 October 2019
Agent replied
Dear Tommy, We greatly appreciate you putting aside the time to submit a review about our Earls Court Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 1/5
GoogleNOT PROFESIONAL AT ALL!
My viewing appointment was at 17:00, I was waiting for Freja Williams for nearly half an hour in her office in Earls Court! Instead of being sorry she asked me to wait couple of more minutes!
She waisted my day! I had to cancel my next appointment cause of her!
At least she could be sorry for her rude behaviour!
Pegah · 31 July 2019
Agent replied
Dear Pegah, we are concerned to read your review. Can you please contact us at customerrelations@dexters.co.uk and we would value the opportunity to discuss your comments with you directly. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI had a good experience with Dexters rental management but I would specifically like to highlight Lisa who has been so professional and efficient with everything. I highly recommend her as I feel it is hard to get this level of service in London. She was so attentive and responsive with all aspects of the tenancy of my flat so thank you very much!
Olivia · 29 July 2019
Agent replied
Dear Olivia, Thank you for your review regarding your experience with our Earls Court Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJust signed a tenancy agreement in Earl’s Court. Sammi could not have made it easier. Always super pleasant, very responsive and a pleasure deal with.
Sunny · 7 June 2024
Agent replied · 21 June 2024
Dear Sunny, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI recently called up Dexters Earl’s Court to enquire on one of their properties. I spoke with a lovely woman called Jasna. She was very friendly and incredibly helpful, and even though I did not end up finding a property through her, I would definitely recommend this agency! (And make sure you ask for her)PositiveResponsiveness, Quality, Professionalism
Rekan · 22 June 2021
Agent replied · 21 June 2024
Dear Rekan, Thank you for your great review regarding our Earls Court office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleLetting made simple and thanks to Kristel Lehlta got exactly what I was looking for
Neophytos · 29 July 2019
Agent replied
Dear Neophytos, We appreciate you taking the time to submit your review regarding the service you received from our Earls Court Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThe guys i worked with (Joell and Charlie) - were quick to understand what I needed and helped me nail down the apartment I wanted. Also they have been very responsive throughout the process for any queries I had.
Inaddition, Lisa from property management has been helping me settle in the apartment, pro-actively following any concerns/issues I have. Definitely recommend working with them!
Divya · 29 July 2019
Agent replied
Dear Divya, We are really pleased to read your positive review regarding the service from our Earls Court Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThank you Kristel for helping me with my search, keep up the good work!!
Fatjon · 29 July 2019
Agent replied
Dear Fatjon, Thank you for your review regarding your experience with our Earls Court Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleFrankey Hauxwell , she is very good agent , very remakable professionnalisme.
She is shilling and patient , she perfectly understan's the customers .
we're very happy to be With Dewters.
Thank you for all
Yolande · 28 September 2023
Agent replied · 30 September 2023
Dear Yolande, We really appreciate you taking the time to leave such lovely comments about Frankey. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Earls Court team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSammi showed me a great flat, helped me secure it before it was taken, did everything he could to help me move in early.
Jinsaul · 22 May 2024
Agent replied · 21 June 2024
Dear Handy Cap, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience with Jasna from Dexters Earl’s Court Agency. From the first contact she was extremely attentive and responsive. She made sure that the process was fast and smooth and solved all our queries in no time. Very happy with her and the whole process of finding a place!PositiveResponsiveness, Quality, Professionalism
Fernanda · 24 August 2021
Agent replied
Dear Fernanda, Thank you for taking the time in providing such lovely comments about Jasna in our Earls Court office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.