Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRented a flat through Dexters in Acton. Had a great experience, all my questions were answered regarding the process. Billy was very professional, kept me in the loop with updates, he was amazing throughout. Thanks guys. Great customer service!!!
Keith · 29 July 2019
Agent replied
Dear Keith, Thank you very much for your great review regarding our Acton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleDear wassim, thank you very much for such a great service your help is really appreciated. I strongly recommend Dexter agency specially Acton brunch , very professional
very helpful and all posses where very smooth.
Nadia · 1 December 2020
Agent replied
Dear Nadia, Thank you for your great review regarding our Acton office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI would highly recommend Danielle at this branch after the experience I've had. She has a wealth of knowledge with a very professional and friendly approach. Extremely helpful.
Kenneth · 15 March 2022
Agent replied
Dear Kenneth, We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Danielle will be delighted to read your review. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleAran at Dexters Acton has been super helpful and supported us finding our new home. He answered all our questions and arranged viewings promptly. Thank you!
Marissa · 18 June 2022
Agent replied
Dear Marissa, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI ve been with Dexters for many years as a tenant. All the staff and especially Kim Coxhill, have been very helpful with the various issues concerning the flat, which all have been dealt succesfully with speed and eficiency.
Konstantinos · 13 June 2019
Agent replied
Dear Konstantinos, Thank you very much for your great review regarding our Acton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery good agency, looked after me very well during my moving in process. Very efficient communication from the very start which made things very easy for myself. I would like to highlight particularly farah, who was very helpful and courageous from the very start to finish and made it her priority that my moving in process was as swift as possible.
Natinal · 25 August 2023
Agent replied · 20 June 2024
Dear Natinal, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI was being looked after Wassim from the Acton office and everything went really well from day 1. He guided us through the whole process and helped us find the flat of our dreams. Since then he has checked in if everything was alright. I can only highly recommend. He was professional and honest about everything, told us how everything would work, what documents we needed to have at the ready to make the arrangements as smooth as possible. 5 stars are a no brainer👍🏼PositiveResponsiveness, Quality, Professionalism, Value
Emília · 21 June 2021
Agent replied · 20 June 2024
Dear Emília, Thank you so much for the fantastic feedback, the team at Acton are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GooglePeter Daraki did an amazing job at helping us secure our first home!! He went the extra mile, thank you Peter.
Hannah · 15 December 2022
Agent replied
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had a fantastic experience with Catherine and Charmaine as my estate agents. Their unwavering support, helpfulness, and resourcefulness made the entire process seamless. From start to finish, they were committed to ensuring a smooth and enjoyable experience. I highly recommend their services for anyone in need of dedicated and knowledgeable estate agents.
Harry · 21 February 2024
Agent replied · 20 June 2024
Dear Harry, We really appreciate you taking the time to leave such lovely comments about Catherine and Charmaine. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleMike and the team were great throughout my selling process. Kept me informed of the feedback regularly and got me a good price for my flat. Would use again for my next sale no hesitation! - awesome service!
Lewis · 29 July 2019
Agent replied
Dear Lewis, We are delighted to read that our Acton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleDexters have just helped me sell me flat, they were a pleasure to work with and offered really friendly support throughout the whole process. Mike Shaw is the star of the show over there, would recommend to everyone.
Phoebe · 29 July 2019
Agent replied
Dear Phoebe, Thank you for taking the time to write a review about the great service you received from our Acton Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe had a good experience with Dexters. Lara went above and beyond to help us found the flat that we loved with a good price.
Eagles · 21 June 2022
Agent replied · 20 June 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleGreat service! Farah was professional, defiantly would recommend . She is very friendly and joyful. Thanks Farah😇 …
Dulamsatheesh · 8 March 2023
Agent replied
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThank you for an amazing work in the efforts to sell the house. The Acton office team was on the case right from the beginning and showed great motivation throughout. Fantastic communication from Julian and Danielle. I was very pleased with how the property was advertised, and amazed by the amount of viewings arranged. 100% recommended team; if I had another house for sale, I would not hesitate to choose Dexters again. Thanks guys!
MM · 19 April 2022
Agent replied
We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThank you so much to Lara Rose of Acton Branch. We had a very positive experience with her she's very helpful and extremely responsive.
Cristina · 18 July 2022
Agent replied
Dear Cristina, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI recently purchased a flat in Acton through Dexters and thought the service was excellent. The agent Michael Shaw was easy to work with and professional and I wouldn't hesitate to recommend or use their services again.
M · 29 July 2019
Agent replied
Dear M C, Thank you very much for your great review regarding our Acton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI would highly recommend Dexters properly managers , in particular Kim Coxhill who manages our apartment while we are living abroad. She is super responsive and helpful and makes being an overseas landlord a stress free experience!
Becky · 29 July 2019
Agent replied
Dear Becky, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Acton Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDanielle and her team are amazing. Very professional, friendly and kind.
Achilleas · 28 March 2025
★★★★★ 5/5
GoogleWasim was an exceptional agent, who handled my search to an elegant fashion, I would advice everyone to requested his prowess as he will not fail to deliver an exceptional service.
KR,
Hamse
Hamse · 1 December 2020
Agent replied
Dear Hamse, We are delighted that you took the time to leave such a fantastic review which the Acton team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe recently bought a property through Dexters Acton office. From the first day of us arranging the viewing of the property, the agent Danielle Upfold, showed utmost flexibility and professionalism. She arranged viewing of the property at very short notice and also proactively showed us other properties that matched our criteria. We were kept updated on the progress at every stage of the transaction and all our queries were responded as quickly as feasible. The purchase was completed within 9 weeks of us putting in an offer in these extraordinarily busy market.
Fahmida · 24 February 2021
Agent replied
Dear Fahmida, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. I will pass your comments on to Danielle and the team. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
Google(Translated by Google) BL Real Estate Agent in London. Billy and the team were very helpful in finding amazing tenants.
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Asil · 26 November 2019
Agent replied
Dear Asil, We are really pleased to read your positive review regarding the service from our Acton Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
Googlewith my tight budget, I found the best apartment for rent!
Thank you Farah! Thank you Simon!
Mandana · 10 March 2023
Agent replied
Dear Mandana, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleHorrible experience with them (Dexters Acton/Shepherds Bush) at the handover time. No help at check-in, they left the keys at the concierge and said well, its all pretty straightforward!
Entered the house where everything was dirty, unhygienic, and broken!
Its been 3 weeks and i'm still chasing them to solve the issues. Better to go for property elsewhere!
Their property management team is more of a mis-management team! Horrible, horrible! Never again!
Sndeep · 19 May 2022
Agent replied
Dear Sndeep, we are disappointed to read your 1 star review. I am sorry your experience with us wasn't as expected. I have forwarded your comments on to the Head of our Property Management to be reviewed with their team. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleOur first move-in with Dexters and we had a smooth process thanks to Lara Rose, who showed professionalism, was patient, very responsive and helpful.
Augustin · 19 May 2022
Agent replied
Dear Augustin, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
