Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to thank Ellie O’Shea at Dexters in Acton as she helped me so wonderfully with my property search. She went out of her way to do the best research she could to help find me what I want. Ellie was extremely helpful and I would thoroughly recommend her to friends and family!
Olivia · 29 July 2019
Agent replied
Dear Olivia, Thank you very much for your great review regarding our Acton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 1/5
GoogleI went to see an house, I got the email by the agent for making an offer, I sent the email back (I was the first to make an offert and to see the house), the agent didn't reply to me.
So I sent another email to understand what happened but the agent didn't come back to me again.
Really unprofessional.
Ivan · 3 August 2024
Agent replied · 24 August 2024
Dear Ivan, Thank you for your review although I am disappointed to hear your experience with our Acton office has not been what we would have hoped for. Feedback is really important to us and the Director of the office is keen to discuss your concerns, however I am unable to find your details on our database. Please could you kindly email me at customerrelations@dexters.co.uk and I will ask him to get in touch with you directly. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleBilly was amazing and he and his team are thoroughly professional and leave no detail out in the service they provide. We would not hesitate to use them again and would recommend their services to anyone looking to rent or buy property. Many thanks again, Terence & Emma
Timothy · 21 June 2021
Agent replied · 20 June 2024
Dear Timothy. We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleThanks to Lara to helping us to find our new place in such a tricky market. She made the process as smooth as it could be. Thanks again!
Amanda & Guy
Amanda · 21 June 2023
Agent replied · 20 June 2024
Dear Amanda, We really appreciate you taking the time to leave such lovely comments about Lara. They will be so pleased to read your 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleCass and his lettings team have been a joy to deal with from a landlord perspective. Always friendly, easy to communicate with, got lots of viewings through the door and importantly got our place let quickly at the asking price. I'd recommend them to other landlords.
Updated Nov 2022 - Dexters have just done brilliantly again, Simon & Lara doing a great job to let a second property and within 2 days, above asking price. Perfect for a landlord!
Mandy · 21 June 2023
Agent replied · 20 June 2024
Dear Mandy, thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience renting through Dexters Lettings - Billy is super responsive and goes above and beyond to ensure everything goes smoothly. He actually listened to me (unlike so many other estate agents) and understood what I was looking for. The process was easy and pain free and I would definitely recommend.
Caroline · 29 July 2019
Agent replied
Dear Caroline, Thank you for your review regarding your experience with our Acton Office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 5/5
GoogleExcellent support and help from the whole team, especially Jimmy and Simon!
Liam · 3 August 2024
Agent replied · 24 August 2024
Dear Liam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI can highly recommend Dexters, they dealt with my sale efficiently, with professionalism, great communication and exceptional market knowledge, combined with genuine care and support, especially from Danielle. It was much appreciated from start to finish with impeccable customer service from all the team and quick response during the whole process. Many thanks.
Rachael · 18 November 2024
Agent replied · 9 December 2024
Dear Rachael, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleI had an excellent experience with Jimmy from Dexters Estate Agents (Acton). He was professional, attentive, and incredibly helpful throughout the entire process. His communication was clear and prompt, and he went above and beyond to find the perfect property for me.
I highly recommend them for their outstanding service and expertise.Highly Recommended 👍👍👍
Sweat · 1 November 2024
Agent replied · 8 November 2024
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleGreat Ambience, we were greeted with a warm welcome by the team and in particular Lara Rose Elsi, adds a good touch to the already vibrant new office👌👍 …
Iskandar · 26 July 2023
Agent replied · 20 June 2024
Dear Iskandar, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDylan was extremely helpful in helping us find a property in Acton. He was professional and responsive and helped us find somewhere very quickly! I have been very happy with the service I received and would recommend to anyone.
Chloe · 17 August 2022
Agent replied
Dear Chloe, It’s great to hear that you have had a brilliant experience with our Acton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI set Dexters a tricky challenge , to sell my flat in a weekend. They valued on a Thursday, were appointed on a Friday, first viewing on Saturday with a full asking price offer on Monday morning from those first people through the door! Job done. Thanks to Julian, Dee and the team.
Helen · 29 July 2019
Agent replied
Dear Helen, I wanted to say thank you for your kind comments about the service you received from our Acton Office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleGreat and friendly letting agency! Special thanks to Farah for being such an amazing and helpful agent! Would definitely recommend renting or letting with them!
F · 24 October 2023
Agent replied · 20 June 2024
Dear F K, Thank you for your kind comments regarding Farah and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAran and his manager Jimi were absolutely great in helping me get new tenants for my flat - smooth and efficient process from start to finish! Thank you!
A · 26 July 2023
Agent replied · 20 June 2024
Dear A P, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had an excellent experience with Alex Elias from Dexters Estate Agents (Acton). He was professional, attentive, and incredibly helpful throughout the entire process. His communication was clear and prompt, and he went above and beyond to find the perfect property for me.
I highly recommend them for their outstanding service and expertise.
Mehlum · 28 October 2024
Agent replied · 27 December 2024
Dear Mehlum, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleLara was very sweet and helpful and always ready to give 100% to make sure that you will get the best customer experience.
Marwa · 23 November 2023
Agent replied · 20 June 2024
Dear Marwa, We really appreciate you taking the time to leave such lovely comments about Lara. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLara of Dexters Acton has been a great and professional agent. She helped us through the process from start to finish and even made efforts to accomodate our requests. Would recommend her and the whole team to everyone!
Joyce · 17 August 2022
Agent replied
Dear Joyce, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI spoke to Jimmy and he was very kind and gave me some market information and I'll be 100% using Dexters and in particular Jimmy as my estate agents.
Shushrut · 21 June 2023
Agent replied · 20 June 2024
Dear Shushrut, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleCass and Billy were awesome. They worked pretty hard on finding good tenants for our property and communicated very well throughout the whole process. They were upfront about all feedback and tenants. I would not hesitate to use them again. Well done chaps! Lets hope these guys stay for another 8 years!
Amanda · 29 July 2019
Agent replied
Dear Amanda, We are delighted to read that our Acton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleGreat service and very helpful. Rented my property within 24 hours of putting it online and got more rent than I expected. First time I have ever rented a property and Billy and Cas were very informative and quick at coming back to any questions I had. Would highly recommend Dexters Acton.
Catherine · 29 July 2019
Agent replied
Dear Catherine, We are delighted to read that our Acton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleCompetent bunch compared to other outfits, I've been with them a few years and they have capably handled all matters (good tenants and terrible ones which my main contact Kim was superb with), repairs, contracts accurate and all matters sorted in timely fashion. Fees are reasonable too given compared to the competition.
Rupert · 29 July 2019
Agent replied
Dear Rupert, We appreciate you taking the time to submit your review regarding the service you received from our Acton Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery professional and smooth process with Dexters highly recommend them. Special thanks to Rachel who was an absolute gem and helped us through out.
Manya · 24 October 2023
Agent replied · 20 June 2024
Dear Manya Ag, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have used Dexters in Acton twice now and on both occasions their service has been extremely professional. They managed to get me the asking price for my last sale which was also a record in the area. Special thanks to Danielle in sales team for being amazing.
Nitin · 1 December 2020
Agent replied
Dear Nitin, Thank you so much for the fantastic feedback, the team at Acton are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAbsolute Brilliant Team at Dexter's who really helped ease the stress. Farah was an absolute Diamond and really helped put my mind at ease and was very professional throughout. 10/10 would recommend!
David · 8 March 2023
Agent replied · 20 June 2024
Dear David, Thank you for taking the time to leave a wonderful 5 star Google review. Farah will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
