Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a great experience with Dexter’s, especially with Honey Harley, who supported me throughout my first property purchase. Her colleague Harry is also super helpful!! …
Haoyuan · 13 February 2026
Agent replied · 13 April 2026
Dear Haoyuan, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Putney office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleAmalia Tanasa, I wouldn't hesitate to recommend her. Amalia was attentive and super helpful. Her expertise was evident from our first meeting. Excellent communication throughout and I really appreciated her advice and support. She promptly answered calls and emails. She took the time and had patience and kindness to understand all my situations and preferences. Amalia was very supportive when I was stressed.
She demonstrated excellent problem-solving skills.
I highly recommend Amalia to anyone looking to let or sell. Thank you, Amalia, for your hard work, support and understanding.
Edit · 26 April 2024
Agent replied · 24 August 2024
Dear Edit, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Amalia, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleHoney was very good throughout the process and went above and beyond throughout, really good service and would recommend as a buyer.
James · 13 March 2026
Agent replied · 13 April 2026
Dear James, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 1/5
GoogleBeware of Misleading Practices Regarding Holding Deposits
I recently had a concerning experience with Dexters Putney, specifically regarding their handling of holding deposits. Despite not being informed upfront, they decided to withhold my holding deposit # 480.00 after my application for a property was unsuccessful.
It's incredibly disappointing to see a company employ such misleading practices, especially when it comes to crucial financial matters like holding deposits. According to UK law, it is illegal for letting agents or landlords to retain holding deposits if the tenant fails referencing, unless this condition was explicitly communicated prior to payment. Unfortunately, Dexters failed to do so.
I urge anyone considering renting through Dexters to exercise caution and thoroughly review all terms and conditions before making any payments. It's essential to be informed and aware of your rights as a tenant to avoid being taken advantage of by misleading practices like this.
Overall, my experience with Dexters Lettings has been unsatisfactory, and I cannot recommend them to others due to their questionable handling of holding deposits and lack of transparency.
Sergio · 27 March 2024
Agent replied · 24 August 2024
Dear Sergio, I am sorry to read your 1 star review. I understand the office have already been in touch with regards to the holding deposit. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleI recently had the pleasure of working with Dexters letting agency, and I couldn't be more impressed with their professionalism and dedication. From the first enquiry Amalia went above and beyond to ensure that my housing needs. His attention to detail and prompt communication made the entire process seamless and stress-free. I highly recommend Amalia and Dexters letting agency to anyone in search of top-notch service and expertise.
Luiza · 15 October 2024
Agent replied · 22 October 2024
Dear Luiza, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI bought my first ever home with the help of Dexters. Agencies in London can be such a nightmare but I’ve had a fantastic experience with this office start to finish. I wanted to say a special thank you to Andy who was my sales progression manager - sales in the UK take a ridiculous amount of time and effort and he has been very helpful and patient, being continuously in touch over 3 months and doing his best to drive the sale to a close, bringing multiple parties to work together fast. Another thank you is to Fergus who helped me secure the accepted offer in the early stages and has been kind to follow up about the deal even when it was no longer his job. I cannot recommend enough.
Katherine · 23 February 2024
Agent replied · 24 March 2024
Dear Katherine, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleWorking with Conor Hayes and his team has been an absolute pleasure. His and the team's expertise is evident in everything they do, and their helpful, collaborative approach makes every project seamless. Highly recommended!
Chris · 22 July 2026
★★★★★ 5/5
GoogleAs I was purchasing my first flat, I was quite apprehensive about the whole experience, but Fergus was incredibly helpful, patient and honest about what I would get with my budget. He showed me numerous properties and took on board my feedback around what worked and what didn’t. Once we found the perfect place, he walked me through the whole process, and even set up another viewing to take my mum round and answer all her questions too! Above and beyond! Can’t recommend Fergus enough!
Catriona · 27 January 2024
Agent replied · 24 August 2024
Dear Catriona, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleIt has been a pleasure to have Fergus show me multiple properties in the area. His wealth of knowledge on the market and attention to detail is extremely impressive. He has listened to all my requirements, provided data and worked tirelessly to deliver a host of properties within my budget and to my specification. His guidance has been invaluable and has made the process stress-free. If you are looking for a new home, I cannot recommend Fergus at Dexter's Estate Agent - Putney enough.
Brad · 24 January 2024
Agent replied · 24 March 2024
Dear Brad, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe have been trying to find a suitable flat to rent for quite a while without success. Finding the right property has been challenging due to the prevailing conditions in rental market. Thanks to Ricardo Ford we were finally able to secure a property that met our need and are due to move in shortly. Ricardo went the extra mile to help us and assisted us right through the process.
Thank you Ricardo!
Errol · 26 May 2024
Agent replied · 24 August 2024
We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ricardo. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleLet a flat out recently with Dexters and have been really impressed with Julien and the whole team. They actually got me slightly higher than my asking price which is always nice and we’re great at taking away the burden of admin from me. They were also great at accommodating the exiting tenant which is something that’s important to me as well! Thanks guys
Giles · 13 March 2026
Agent replied · 13 April 2026
Dear Giles, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma
★★★★★ 5/5
GoogleRicardo has been absolutely amazing! He respected our time, was understanding of our position and worked hard with great communication to help insure we got the property we wanted within the time frame we needed. He gave us clear advice, didn’t hassle us and was efficient in negotiating t&cs between ourselves and the landlords. The property he found us was exactly what we were looking for and we are happy to call it home. Thanks Ricardo!
Imogen · 23 February 2024
Agent replied · 24 March 2024
Dear Imogen, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleMy partner and I recently bought our first home together. We hoped to stay in Putney and we are so grateful that our wish came true. A huge thank you to Alex for his support the whole way through the process, from visiting the property on multiple occasions, progressing the sale, chasing any and all issues with solicitors and always keeping us informed. We couldn't be happier. Thank you Alex!
Joely · 24 July 2025
★★★★★ 5/5
GoogleFergus Jones at the Putney Sales office has been nothing short of being professional and proactive throughout the buying process. Nothing was too much for Fergus to ensure the whole process was super smooth. His communication was always consistent and courteous.
I have to also thank Abigail Rawlins who also assisted in this process. Abigail was always attentive, professional and responded to questions via email(s).
I would highly recommend Fergus @ Dexters Putney to anyone thinking of buying or selling in the future.
Well done Fergus and Abigail.
George · 25 August 2023
Agent replied · 24 August 2024
Dear George, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad a problem with my flat keys and needed to get the second pair. Office was closed but was put on with a lady called Hope and she went out of her way to drive down to my flat and hand me the spare keys on her way home. She was so lovely and more than happy to help; felt really reassuring considering how panicked I was and she expected NOTHING in return for her kindness! GIVE HER A RAISE!!!!!
Grace · 25 August 2023
Agent replied · 24 August 2024
Dear Grace, We really appreciate you taking the time to leave such lovely comments about Hope. She will be so pleased to read your 5 star review. Please do not hesitate to contact the Dexters team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI’m moving down to Wandsworth/Putney area in the next few weeks and was incredibly lucky to have Hope assisting me in finding the right property.
It’s been tough to find somewhere in a timely and efficient fashion as we are living in quite uncertain times but Hope made it incredibly easy for myself and my housemate to successfully find somewhere to live. Very efficient, timely and professional through the whole process.
A huge thank you to Hope… excellent service!
Michael
Michael · 25 August 2023
Agent replied · 24 August 2024
Dear Michael, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Hope, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGoing through Dexters Putney was a great decision and made the hunt for a home very easy, with special credit to Archie for the Putney office - Archie was very hands on through the whole process and extremely helpful to my girlfriend super grateful we had a friendly agent willing to go the extra mile to get us the home we love. Seriously recommend Dexters will be sticking with them going forward! Look for Archie too, really great agent 👍👍
Kyle · 25 August 2023
Agent replied · 24 August 2024
Dear Kyle, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Archie, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy partner and I are looking to buy a property in Putney and we visited the Dexter outlet there and the staff there could not have been more helpful. We had not made an appointment, but James and Fergus were able to quickly find properties that met our requirements and even take us on viewings of five properties with very little notice. James in particular was very knowledgeable of the properties being visited and the general area and was able to answer all the questions we had.
Gareth · 25 August 2023
Agent replied · 24 August 2024
Dear Gareth, Thank you for your review, and mentioning your experience with James and Fergus in our Putney office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleEmma Kilpin was fantastic throughout my process, very honest, patient and understanding. Thanks very much.
Thomas · 13 February 2026
Agent replied · 13 April 2026
Dear Thomas, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleI recently had the pleasure of working with Dexters letting agency, and I couldn't be more impressed with their professionalism and dedication. From the first enquiry Ricardo went above and beyond to ensure that my housing needs. His attention to detail and prompt communication made the entire process seamless and stress-free. I highly recommend Ricardo and Dexters letting agency to anyone in search of top-notch service and expertise.
Sara · 26 April 2024
Agent replied · 24 August 2024
Dear Sara, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleThe Dexters team sold our flat in Putney. Despite a couple of hiccoughs outside of their control it was handled most professionally. I would really commend them for their communications, friendly attitude and focus on getting the transaction done. Definitely recommend.
Bruce · 22 July 2026
Agent replied · 22 August 2026
Dear Bruce, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleJust moved in our new home managed by Dexters Putney. You will all agree how stressful it can be to go through the process, but Ricardo Ford was an absolute pro. Anticipation and effort was beyond expected. I just want to say a massive thank you for being so reliable and supportive and trustworthy and helpful.
Definitely recommend this agency. The best 👌 👍 😍
Dovile
Dovile · 26 May 2024
Agent replied · 24 August 2024
Dear Dovile, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ricardo. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
Google5/5 experience as a buyer. From the first call, Emma gave clear guidance on whether certain house suited my budget. On the viewings, Jonathan was outstanding - clear, balanced, and genuinely supportive throughout the process. I felt well guided at every step. I wouldn’t hesitate to work with them again. Highly recommended.
Geen · 23 December 2025
★★★★★ 5/5
GoogleAmalia Tanasa was great to deal with - very professional but still warm and friendly. She gave us as much time as we needed to view the property and went out of her way to make us not feel in the least bit rushed or under pressure - nothing was too much trouble for her. She answered all our questions and made it clear we could contact her at any time for any reason. Refreshing to experience!
Lisa · 29 September 2023
Agent replied · 24 August 2024
Dear Lisa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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