Daniels Estate Agents reviews

★★★★★ 1/5

Google

I had very bad experience i had viewing at 10 am . i call first time To inform them that I’m there The person who answered the phone ignore me completely I called after 20 minutes later She told me my colleague is there he will call you in a second and then her colleague called me back which she has no key of the property which I don’t believe he was in the area if they don’t respect the customer it’s shame Please don’t visit them it’s very boor service

Ibrahim · 24 February 2020

★★★★★ 1/5

Google

Very poor service. Finalise to rent a house and paid £500 deposit and send them documents and told my landlord I will moving and week after they call me and I was thinking he said all done but he said landlord gave house to somebody else but how it just from daniel agency let the house . I called to company for deposit and 2 weeks after they refund my deposit ✋if they don’t want to gave me they should said on viewing time and I will find somewhere else.

Jessica · 30 July 2019

★★★★★ 1/5

Google

We just tried to letting a propety with them. We found a flat it was in good condition. I told them we want that flat, we would like an apply. She send me the application form. I filled up, I sended back with all of the paperworks. Then she told me, they will look after everything and they call me back soon. Then nothing not happend. Few days (3-4) later I called them what is happening because I really dont know what is going on Im just waiting for the credit check. She sad to me the flat is gone. I was really angry. Then she wasnt sure about the flat. I send them an email as well. Then they called me back with this: The flat is gone already. Sorry but if I have to running after the flat, its really not nice. Its your job, not mine.

Nikolett · 29 July 2019

★★★★★ 1/5

Google

I had booked an appointment to view a home with one of the representatives at Daniels Estate Agent. I was going to give them two-stars at first, to not seem bitter, but once I wrote this review out I realised how badly this estate agent performed for a potential customer. No address given, no work number given, no update of appointment cancellation, no call to apologise, no call to rearrange, missed out on property in the following days. Huge disappointment. Several days before the viewing the estate agent sent over details regarding the property, no new information, nothing that we couldn't find online already. Most importantly they failed to give the exact address of the property and the work contact number for the estate agent who had arranged to meet us. We ended up finding the property by doing guess work through looking at the picture displayed online and matching with the flat in real life. We waited for the estate agent, but he did not come. We called the office on the number provided, but they were closed. We somehow managed to find the number by diving deep into a google search and after trying several numbers we were finally redirected to the office. We were told that the estate agent, who had arranged to see us, was not on shift that day and no one would be coming to assist with the viewing as the owner was busy that day and the estate agent failed to inform us of the cancellation. I waited and expected a reply to rearrange when the representative would be back on the Monday; however, I did not get any call back to apologise or to even rearrange. I called on the Tuesday to find out that they had just taken the property off the market as they had found a buyer. The sales department need to have a strong look at how they treat potential customers. I suggest anyone who has gone through anything similar let them know, because it's a disgrace.

Hassan · 29 July 2019

★★★★★ 5/5

Google

I'm surprised at all the negative reviews below as my experience with Daniel's Estate Agents was anything but. My partner and I found a beautiful property to rent for a very competitive price with the help of Dina. We were lucky enough to have been one of the first to view it- and on a Saturday! I was very grateful to Dina for taking time out of her weekend to arrange the viewing. Correspondence with her throughout the offer, holding and tenancy agreement process was swift, easy and convenient; as she was willing to communicate with me via text (due to the nature of my job making it difficult to take calls). She was very proffessional, and promptly relayed to us any information we required regarding the property and landlords wishes, and was even happy to fit us in to her busy schedule for a secondary viewing on short notice. I hope that people do give this agency a chance and don't judge them solely based off of the reviews seen on here.

Zeinab · 29 July 2019

★★★★★ 5/5

Google

Have been with Daniels Neasden for 6 years. Would highly recommend Daniels Neasden to anyone. Excellent team that deals with all things related to you and your property. My experience with the Property Manager Emma Jackson, has been amazing. Super helpful and an amazing individual to deal with. Been a pleasure dealing with you and the team over the years. Best of Luck.

Jason · 1 November 2024

★★★★★ 1/5

Google

I had booked an appointment to view a home with one of the representatives at Daniels Estate Agent. I was going to give them two-stars at first, to not seem bitter, but once I wrote this review out I realised how badly this estate agent performed for a potential customer. No address given, no work number given, no update of appointment cancellation, no call to apologise, no call to rearrange, missed out on property in the following days. Huge disappointment. Several days before the viewing the estate agent sent over details regarding the property, no new information, nothing that we couldn't find online already. Most importantly they failed to give the exact address of the property and the work contact number for the estate agent who had arranged to meet us. We ended up finding the property by doing guess work through looking at the picture displayed online and matching with the flat in real life. We waited for the estate agent, but he did not come. We called the office on the number provided, but they were closed. We somehow managed to find the number by diving deep into a google search and after trying several numbers we were finally redirected to the office. We were told that the estate agent, who had arranged to see us, was not on shift that day and no one would be coming to assist with the viewing as the owner was busy that day and the estate agent failed to inform us of the cancellation. I waited and expected a reply to rearrange when the representative would be back on the Monday; however, I did not get any call back to apologise or to even rearrange. I called on the Tuesday to find out that they had just taken the property off the market as they had found a buyer. The sales department need to have a strong look at how they treat potential customers. I suggest anyone who has gone through anything similar let them know, because it's a disgrace.

H · 8 January 2018

★★★★★ 5/5

Facebook

I have been really happy with the great service from all the staff at Daniels in Kensal Rise in letting my property for the last 4 years. Especially thanks to Mat who is always helpful in dealing with things quickly and efficiently. I also love that they are community spirited and support local issues such as saving the Kensal Rise Library. Thank you !

Natasha · 8 May 2017

★★★★★ 5/5

Google

Had a flawless experience selling a house through Daniels. Everything was made simple, I had regular updates and any queries I had got a quick response from the Neasden office. Couldn’t ask for more. Recommended.

Larry · 23 June 2023

★★★★★ 5/5

Google

Agent Omar is a great asset to the Company. Always a pleasure to speak to, developing a strong and powerful business relationship with this team.

Mr · 9 December 2018

★★★★★ 5/5

Google

Jacey, Josef, and chirs have been amazing at helping me move into my new home, the communication and speed of getting things done was very good. …

Leo · 22 August 2024

★★★★★ 5/5

Google

Daniels have amazing team.They are quite helpful,have strong follow up and good coordination..Special thanks @Joseph,Jacey and Chris.. Very happy and satisfied with their work. …

Nisha · 22 August 2024

★★★★★ 5/5

Facebook

Tony and his team at the Kensal Rise office couldn't have been more helpful managing a property for a few years then helping to sell that and another flat for us. They were on the ball for the whole process. I would definitely recommend them if you are selling or renting out your property.

Sally · 18 September 2017

★★★★★ 5/5

Facebook

Professional and efficient forex broker. I never had any issues with withdrawals as well as services. They are always accommodating and helpful. Great trading signals from them. I'm pleased with the overall performance of Mrs Elizabeth Bays' service. I made a good amount of profit in a few weeks. Excellent trading services. I highly recommend her platform to everyone out there, who is interested in trading and making money off Crypto. I have no regrets in choosing this brokerage service, they are professional and skilled. Thanks for all you do, you can reach out to her Email: elizabethbays70@gmail.comWhatsApp:+1 {209}896-9431

Bonang · 17 January 2023

★★★★★ 5/5

Google

Chris Matt and James at Daniels in St Albans have been incredibly professional and helpful in getting our property let out. We were worried that with Covid the market would be challenging but they got it rented on the first day of viewings for the full asking price. Thoroughly professional and highly recommended.PositiveResponsiveness, Quality, Professionalism

Andy · 28 August 2021

★★★★★ 5/5

Google

A positive experience from start to finish with Daryl at Daniels. He answered lots of questions from me as a first time buyer and was always patient and willing to help. Excellent communication and support throughout. The experience from a buyer’s point of view has been really pleasant and I would recommend using Daniels again!PositiveResponsiveness, Quality, Professionalism

N · 28 August 2020

★★★★★ 5/5

Facebook

Meeting with a good account manager was the best thing that ever happened to me. I lost a lot to fake account managers and brokers and it was hard to trust again but when I met Mrs. Kirkland Tina I recovered everything I had lost in a week, I was just grateful and speechless. I would love to recommend her to you viaEmail:kirklandtina7@gmail.comWhatsApp: +1 (970)638-3982facebook:Kirkland Tina

LJ · 7 April 2023

★★★★★ 1/5

Google

Worst experience...!!!! I have booked a flat paying holding deposit to Daniels. They confirmed that landlord has accepted the offer and strated gathering my details for agreement. After 3 days Daniels letting team sent a mail that landlord …

Monu · 23 June 2022

★★★★★ 5/5

Google

I had an exceptional experience with Daniel Estate Agents. Their dedication to customer satisfaction sets them apart, and I wouldn't hesitate to work with them again in the future. If you're looking for a letting agent that goes above and beyond, look no further than Daniel Estate Agents.

Mihai · 13 April 2024

★★★★★ 5/5

Google

I have let my property in Neasden through Matt. He was very professional and helpful from start to finish. Tenants had a few issues in the house at the beginning but they were dealt with very quickly by the ladies in property management. A** experiencePositiveResponsiveness, Quality, Professionalism, Value

Mat · 28 August 2020

★★★★★ 1/5

Google

Booked a viewing for a nearby property which the representative didn't bother showing up for. All calls went straight to answer phone and there has been no follow up the next day. No name was provided therefore noone was held accountable. Judging from other reviews, this is not an isolated incident.

Jamie · 19 July 2019

★★★★★ 5/5

Google

Renting with Daniel’s was relatively including the background checks. It was a wonderful experience.

Ibrahim · 13 April 2024

★★★★★ 1/5

Google

In May I requested Daniels to list my flat for rent. They listed my flat as available from July - instead of June. They insisted on block viewings to convenience themselves, turning up late or not at all for viewings. So, instead of welcoming viewers I found myself embroiled in arguments with them about group/block viewings. Daniels made prospective viewers wait days on end for a day that suits themselves; Wednesdays and Saturdays, by which point prospective viewers had cancelled and/or looked elsewhere. I expressed concern at this practice and received nothing but excuses. I subsequently requested Daniels to remove my listing: A day later I received a phone call from Sam whereupon he tried to bully me into dropping the price of my flat. I insisted that my listing be removed. Daniels also behaved in a similarly awful way with a neighbour who considered listed her flat via Daniels. She also rebuked them and removed her listing. I have since reported them to ARLA. Also many "positive" reviews appeared this past week in order drown out the older negative reviews, that in itself is suspect

Kanin · 29 July 2019

★★★★★ 5/5

Google

I have let my property in Neasden through Matt. He was very professional and helpful from start to finish. Tenants had a few issues in the house at the beginning but they were dealt with very quickly by the ladies in property management. A** experience

M · 25 July 2020