5/5
GoogleGreat and prompt service; a shout out to Aisha Malik from the Daniel Watney team who has been very courteous, responsive and helpful whenever we have needed any assistance with the apartment.
Trusted Agent profile
Daniel Watney reviews
★★★★★
116 reviews across 2 platforms
165 Fleet Street, London EC4A 2DW
Daniel Watney's London office at 165 Fleet Street is rated 3.7 out of 5 across 116 reviews on two platforms, including 100 Google reviews rated 4.0. Checked 9 October 2026.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google1/5
GoogleAtrocious, incompetent and expensive. For the last two years they have taken money from us and provided nothing in return. They need constant reminders to do anything. Late on delivery of accounts, disorganised on payments, simply just don’t know what to do. Organising the simplest of house related costs, electricity and gas, baffles them. Answering emails is a infrequent occurrence and when they do it just shows up how little progress they have made. Please do not use this company, although it appears they have lots of experience on their website they don’t or maybe they just don’t care about some of the properties.
5/5
GoogleI have been thinking quite hard the last 24 hours what to post after leasing a flat though the Daniel Watney team for 2 ½ years in Greenwich which has now come to an end. They are GREAT and pretty on the ball in all areas. Yes, they have their ups and downs like any organisation. I currently work in property maintenance and a believer in good communication, that is not always easy working in any environment. I have developed a role of honour for members of the DW team for different reasons and would like to recognise: - Alice, Nicola, new added Aisha, and a great contractor you use ABTEK (Steve) and not for getting all the team sitting in the background helping to support the service you provided. Keep it going DW and hoping to be back with you soon taking on a new lease Selwyn
5/5
GoogleWe are very happy with the service Daniel Watney provide. Good communication, competitively priced and some good savings made on rates.
Agent replied · 13 June 2024
Thanks for your kind feedback. We shall pass it on to the Business Rates team.
5/5
GoogleExcellent service over these past three years! Very diligent and helpful.
Agent replied · 23 November 2024
Dear Shannon, Thank you so much for taking your time to leave a review, we appreciate your comments and will pass your feedback onto the team.
1/5
Google24.05.2021 Our roof is still leaking into our Showroom. Through electric fittings. DW choose to ignore my emails and neglect to inform me that no-one has fixed our leak as promised. Only when I chase them do I get a partial response. They are hopeless. We have been tenants of Daniel Watney for over eight years. Their customer service is abysmal. We have had continual leaks. One took over two years to repair. This was water from the waste system of the apartment overhead. It was never treated seriously nor with urgency. And now we have more leaks. They are refusing to pay redecorating costs. They ignore my emails. Do not return calls. Very bad landlord.
5/5
GoogleDaniel Watney has been an invaluable extension of our own business over the decades. We use their services across the board from rent reviews to business rates expertise, together with a host of minor queries along the way! We have found their approach to be logical, personable and effective. The team is consistent and has guided us at every stage in a variety of projects to achieve significant savings that we have been able to pass on to our own clients. Thank you to the team Alex, Debbie, Tom, Richard and Matthew for your reassurance, professionalism and results! Marion Morahan Omnibus Workspace Ltd
1/5
Googlevery horrible💀😰🤮😡😱 agent. they get lots hidden charge behind. please be aware of them. …
Agent replied · 13 June 2024
Hi, please can you get in touch with us at info@danielwatney.co.uk so we can look into this further for you.
1/5
TrustpilotNot great
Awful staff, no urgency or commitment.
5/5
GoogleAndrew Boyd has been our contact and has been extremely responsive and helpful throughout.
5/5
GoogleI absolutely adore my Brook Green flat and have had a fantastic experience with Daniel Watney, in particular property manager Aisha Malik. She is always communicative, proactive and supportive even no matter how minor the issue or enquiry is. Working in property myself, I'm very aware of how challenging managing rental properties and their tenants can be so am incredibly impressed.
5/5
GoogleGreat team at Daniel Watney making our move experience so much easier. Thanks a lot!
1/5
TrustpilotPoor service
Tried to call, once per day, they just asked for name and phone no., but never called back. And even cut my call when I tried calling again.
Agent replied · 16 June 2024
I am sorry you had a bad experience with us. We have just new phones fitted to avoid future problems. We shall look into the issue you had - thank you for your feedback.
5/5
GoogleOur experience in working with Daniel Watney LLP has been nothing but exceptional. We worked directly with Alex and Amy from the business rates department, Both incredibly professional and helped us achieve exactly what we set out to achieve. I couldn’t recommend them more highly. Fantastic communicators, ultra professional, and goal orientated.
5/5
GoogleI have always had extremely good swift and efficient care from Daniel Watney. Over a decade of living in a property which they manage there have been several crises: flooding, a break in, various repairs and upkeep required. In each case I have been supported, the response immediate and the job done well
5/5
GoogleReally good experience with them, all the people were super kind and well predisposed. I highly recommend them.
Agent replied · 13 June 2024
Hi Nicolas Thank you for leaving a 5-Stars review. At Daniel Watney, we continuously strive to serve you better. We are glad that the team has managed to meet your needs and you had a really good experience. Looking forward to serving you in the future! Best Wishes Daniel Watney Team
5/5
GoogleDaniel Watney have been acting for BCA as rates adviser for many years and carry out the work diligently and professionally and we are seeing good results with our appeals. They also manage our rates payments which works extremely well and makes life a lot easier for our accounting teams. Would highly recommend them and our main contact Debbie Warwick.
5/5
GoogleDaniel Watney have been really helpful in managing our property. We requested that that they list our property ahead of our notice period as we were moving out early, and they co-operated and were able to market and show people the property efficiently.
5/5
TrustpilotWe were entirely happy with Alice's…
We were entirely happy with Alice's handling of our tenancy renewal and request for a rent increase. She is by far the most efficient member of your team we have come across recently.
Agent replied · 16 June 2024
Thank you Hilary for your kind review of Alice. She certainly works hard to ensure all letting and renewal processes run smoothly for both landlord and tenant, and we are pleased to hear that you had a positive experience with us.
5/5
GoogleI have been renting with DW for over two months now and I have had a great experience with everyone so far. My special thanks goes to my property manager, Ms Nicole Smith, who has helped me to solve every issue I have encountered yet in a prompt and efficient manner.
5/5
GoogleMatthew has negotiated both a lease renewal and rent review on behalf of Harman Kemp. With his expertise and professionalism he guided us through each process, providing clear advice on the options we might take, securing excellent results. We were very impressed with the level of service, knowledge and communication.
5/5
GoogleWe at Panther have used the services of Daniel Watney for over 5 years and have always found them highly professional and highly efficient. We have many successful cases of reductions to RVs and are always made to feel like our issue is a the very top of their 'to do' list.
5/5
GoogleDaniel Watney were wonderful agents in our time as their tenants, especially during the difficult times caused by the pandemic. They are highly responsive, were prompt when any work on the flat was needed, and provided overall excellent service - I would highly recommend if you are looking for an estate agent.
5/5
GoogleWorking on site in the Daniel Watney office as a contractor is always a pleasure. Liaising mainly with the business support and operations teams, they are continuously welcoming and professional towards myself and my operatives. I highly recommend them for a friendly and personal touch.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Daniel Watney
How many reviews does Daniel Watney have?
Daniel Watney's London office has 116 reviews across two platforms: 100 on Google, 16 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Daniel Watney's rating?
Daniel Watney is rated 3.7 out of 5 across all 116 reviews, and 4.0 out of 5 on Google from 100 reviews, checked 9 October 2026.
Where is Daniel Watney's London office?
Daniel Watney, 165 Fleet Street, London EC4A 2DW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.