Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleMoving house can be such a stressful event. In such stressful times, one wants transparent and trusted estate agents who will go out of their way to help you and sort things out. We cannot thank Conran Estate agents in Lee for their phenomenal service, particularly Rob and Oliver. Big thank you to them and their team!
Sana Β· 30 May 2024
Agent replied Β· 21 June 2024
Dear Sana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
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5/5
GoogleWe recently bought our first home and couldnβt have asked for a better estate agent than Doug. From start to finish, he was personable, friendly and incredibly supportive. He was always quick to respond to our questions, no matter how small, and explained everything clearly, making the whole process feel less daunting. Weβre very grateful for his help and would highly recommend him to anyone looking to buy or sell a home!
Adam Β· 19 August 2025
Agent replied Β· 2 September 2025
Dear Adam, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
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5/5
GoogleI can't praise Rob and the team here enough. They sold our house for us back in the summer 2022 (7 years after being the selling agent when we bought it!) and they've been great from the start. They were very responsive and helped us push things along throughout the process (we had an expiring mortgage offer on the property we were buying and the arrival of our second child to contend with). We felt they offered us sound advice and got us the best, and fair, market price for our home. Would definitely recommend to friends and family, and we'd use them again should we ever move
Gail Β· 15 September 2022
Agent replied
Hi Gail and thank you for your kind review. It seems you had quite a lot going on during your sale and buying process, and I am glad Rob and the team were on hand to alleviate any additional stress and got you over the finish line! Congratulations on your new home and indeed your new arrival.
Regards
Kelly
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5/5
GoogleVery happy to recommend Doug and the team at Conran, viewings and queries etc were dealt with swiftly and the purchase was very smooth.
Peter Β· 13 August 2025
Agent replied Β· 13 April 2026
Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
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5/5
GoogleConran Lee has made our life much, much easier during the process of buying our first house. They quickly arranged for property visits when we started our search, promptly answered my (many) emails/calls -before and after the offer was accepted, they arranged (yet another) visit to the house when my husband came back from working abroad and wanted to see the property for the first time in person. The speed, patience and good willing they had to solve my problems/concerns were simply outstanding. I cannot thank them enough for making a naturally stressful process much smoother. Special thanks to Joelle, Jay and Melissa for showing me the properties I wanted to see with a friendly and helpful approach; to Rob for quickly answering all my questions, addressing my concerns and arranging some extra visits and to Jay for calling back in the last weeks of the process and give me the necessary peace of mind that we would finish everything on time (we did!). Thanks to you all for understanding the buyer's position (especially first-time buyers!) and being patient and supportive throughout the process. I will certainly be back to you if I need to sell my house in the future!
Alejandra Β· 16 August 2022
Agent replied
Hi Alejandra and thank you so much for your lovely words. I am delighted Team Lee made your first house buying experience easy and that you were supported throughout your journey. Wishing you lots of happiness in your new home.
Regards
Kelly
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5/5
GoogleThe reason I went with Contans, they sold my first house 17yrs ago.
The marketing is π― professional
Jessica showed my home around and sorted out all the booking and enquiries.
Once the house had an offer they were on top of all enquiries and chasing the solicitors for outstanding answers.
I would highly recommend Conrans and Jessica to sell your property
*****
Justine Β· 19 August 2023
Agent replied Β· 26 August 2023
What a lovely review - thank you Justine. Jess will be delighted that she helped a returning customer, and we look forward to working with you again!
Regareds
Kelly
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5/5
GoogleWe went from offer to completion of having put our property on the market through Conran Lee within 3 months- at a time when everything was being delayed because of Covid. Rob and Nikki went above and beyond their responsibilities by continually following up with all involved parties and keeping us updated about the progress.
We would recommend them and in future if we need to buy or sell we will use their services again. The fee was good value. They were professional and very patient with us at all times.PositiveResponsiveness, Quality, Professionalism, Value
Sarvar Β· 22 June 2021
Agent replied Β· 21 June 2024
Hi Sarvar, I am so happy that Rob and Nikki got you the desired result. Completing in 3-months when things are slow and held-up due to the effects of Covid is fantastic. Thanks for working with us throughout this transaction.
Warm regards
Simon
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5/5
GoogleI have bought a property with Conran Lee with the support of Salvatore Raia. Despite I was in a chain which had several delays and a very frustrating process, Salvatore was very helpful and kept the seller updated and ensured the chain didnβt fall.
Ana Β· 3 August 2024
Agent replied Β· 23 October 2024
Dear Ana, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Salvatore. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team
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5/5
GoogleErika is a star!! She is very knowledgeable and responsive. She is also quite proactive, chasing both parties, keeping on top of things and doing her best to get things done fast. She is also very reliable, doesn't cut corners and plays it by the book. Thanks to her the process took much shorter than it would normally do and there were no issues. Thank you for the 5 star service!PositiveResponsiveness, Quality, Professionalism
I Β· 22 June 2022
Agent replied Β· 21 June 2024
Thanks for the 5* review in return for the 5* service.
Regards
Simon
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5/5
GoogleConran have been a pleasure to work with throughout the process. From the first valuation Rob and Joelle were clear, easy to communicate with and professional. Their marketing of our property was fantastic, they found interested parties really quickly and helped us navigate the process to secure a buyer. I have absolutely no hesitation in recommending Conran if you are looking to buy or sell your home - fantastic agents.PositiveResponsiveness, Quality, Professionalism, Value
Matt Β· 22 June 2022
Agent replied Β· 21 June 2024
Hi Matt, thank you for the strong recommendation and 5* review. I am so pleased that Conran Lee found you buyers so quickly.
Regards
Simon
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5/5
GoogleI had a great experience with Conran Lee selling our home. The team helped to put the property on the market promptly and arranged viewings. Frank helped through the negotiations and diligently followed up with the buyer and solicitors throughout. He kept us informed on the process and blockers.
I would highly recommend Conran Lee and Frank for local property transactions.
Vijayeta Β· 19 August 2025
Agent replied Β· 2 September 2025
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
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5/5
GoogleIf anyone is looking to sell their house anytime soon, I highly recommend Conran estates in Lee. Rob and Erika did a fantastic job, my house sold within 2 weeks at full asking and the aftercare was fantastic, they managed every step of the way until completion and were really proactive in liaising with the buyer and their solicitor. We had other local estate agents come to value our house who were also good but we went with Conrans as felt that being new to the area they would work hard for the sale and they went above and beyond! Moving is stressful enough without an agent who doesn't care, but these guys are the real deal.
I would not hesitate to use Conrans again. They put the service back into customer service. ππ½ππ½ππ½PositiveResponsiveness, Quality, Professionalism, Value
Gavin Β· 24 October 2020
Agent replied
Hi Gavin, thank you so much for your kind review. It means so much to the guys in Lee office (and me). Thankyou for choosing Conran's
Kindest regards
Simon
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5/5
GoogleDealt with Erika in the Eltham branch, she was nothing but helpful and professional. From the day i viewed my chosen property with her she carefully walked me through the whole process. She gave me great advice and even though the whole buying and selling process was a challenge she kept me calm, gave me advice on how to deal with things and just made the whole process a lot easier for me. I would highly recommend using Conran and hopefully you will be lucky enough to deal with Erika!
Cassy Β· 29 July 2020
Agent replied Β· 29 July 2023
Thank you so much for your thorough review of Conran and especially Erika. I have passed this onto Erika who is thrilled with your kind words.
Thanks
Simon
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1/5
GoogleUnprofessional, unreliable, and utterly dismissive. I scheduled a property viewing with the Sales Team Manager, Aaron, but he was a total no-show. I waited for 20 minutes outside the property, calling and emailing him with zero response.
If this is how a "Manager" treats prospective clients, I wouldn't trust this agency with a single penny. Absolute lack of basic courtesy.
Sooo Β· 22 May 2026
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5/5
GoogleWe were first time buyers and found Conran to be the easiest and most helpful estate agents. We worked with Joelle and she made us feel at ease, that we were in capable hands, and she was very quick at responding. All round she helped make the process smooth and fun! We are very grateful for her help! Would definitely recommend to anyone looking to buy a property in this area.
Zoe Β· 14 March 2022
Agent replied
Hi Zoe, thanks so much for the amazing 5* review.
Regards
Simon
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5/5
GoogleDealt with Erika in the Eltham branch, she was nothing but helpful and professional. From the day i viewed my chosen property with her she carefully walked me through the whole process. She gave me great advice and even though the whole buying and selling process was a challenge she kept me calm, gave me advice on how to deal with things and just made the whole process a lot easier for me. I would highly recommend using Conran and hopefully you will be lucky enough to deal with Erika!
A Β· 27 March 2020
Agent replied
Thank you so much for your thorough review of Conran and especially Erika. I have passed this onto Erika who is thrilled with your kind words.
Thanks
Simon
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5/5
GoogleQueen and her team were brilliant all the way through the process. Really helpful and always available to answer questions. They were available for viewings as requested, nothing was too much hassle. They helped the sale go through on time. Couldn't have asked for more. Thank you!
Jessica Β· 22 February 2024
Agent replied Β· 21 June 2024
Dear Jessica, We really appreciate you taking the time to leave such lovely comments about Queen. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Conran Lee team in the future. Kind regards, Sarah , Customer Relations Team.
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5/5
GoogleDevon was amazing throughout the process of purchasing my first home. He went above and beyond throughout and helped with every detail.
Danny Β· 13 February 2026
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5/5
GoogleI had Sam Lawrence come around to give me a valuation, he was very thorough and was totally honest on what is going on in the current market. He is a very pleasant young man and is a great asset to Conran Lee Estate Agent. Thank you Sam.
Jean π β¦
Carol Β· 31 October 2023
Agent replied Β· 30 December 2023
Thanks for your kind review, Jean. We agree that Sam is a very pleasant man! Delighted to hear your valuation went well.
Regards
Kelly
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5/5
GoogleMy partner and I are currently purchasing a house through Conran and Salvatore has been assisting me. He is 10/10! Any questions I have, he is happy to answer. Always available via call, email and text. Would 100% recommend Conran Estates!
Alice94 Β· 22 April 2024
Agent replied Β· 21 June 2024
Dear Alice, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
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5/5
GoogleWe have just recently bought our first home and worked with Queen from the first viewing to completion. She was super professional and always on hand to answer our queries quickly! The customer service from beginning to end with Conran has been fantastic and I canβt recommend them enough!
Pranay Β· 31 October 2023
Agent replied Β· 30 December 2023
Dear Pranay, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
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5/5
GoogleMy partner and I have just sold our flat with Conran and they were very professional and helpful throughout the whole process. They were always available to chat or reach out to via email. I think they did an excellent job and worked even harder during the pandemic to keep everything running as smoothly as possible. Big shout out to Nikki, our estate agent, for doing an amazing job.PositiveResponsiveness, Professionalism
Sam Β· 22 June 2021
Agent replied Β· 21 June 2024
Hi Sam, thank you for recognising Nikki's work in your review, it means so much to us all.
Warmest regards
Simon
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5/5
GoogleI had my house on the Market for 6 months with another Local Agent with very little interest.
I decided to call into Conrans Lee office to discuss selling my home & was bowled away with the Positive & Upbeat energy I received from Salvatore & Oliver.
They came to view my house immediately & told me they would have NO problem in selling my house.
I had more viewings in the first week than the previous Agent had provided in 6 months.
One of the viewers made an offer after a second viewing of my home, though well below what I was expecting.
The following week, Salvatore, who had been on holiday, contacted me to arrange a new viewing.
I asked him about the offer received while he was away & asked him if he could contact them again.
As a result, Salvatore came back with an improved offer which I was willing to accept.
I have to sing Salvatores praises, for without his passion & intensity, I doubt we would have achieved such a positive outcome.
Chris Β· 2 September 2024
Agent replied Β· 23 October 2024
Dear Chris, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah, Customer Relations Team
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5/5
GoogleWe have been working along Sam at Conran and he has done and excellent job at sourcing properties for us. Fab communication from the very beginning, helpful and extremely professional. We look forward to continuing to work with Sam and the team on various projects!
Thank you!
Adele Β· 31 October 2023
Agent replied Β· 30 December 2023
Thank you for your review Adele. Being relatively new, Sam will be thrilled to receive such great feedback - and we agree with you!
Regards
Kelly
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.