5/5
It was a great stay with very nice staff! Apartment was really clean. The neighborhood was wonderfull, close to metro station. I definatelly recommend!

Trusted Agent profile · London
★★★★★
542 reviews across 2 platforms
Basement office, Princes Square, London, W2 4NP
Concept Studio Apartments's office in London, at Basement office, is rated 4.6 out of 5 across 542 reviews on two platforms, including 537 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Concept Studio Apartments hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
It was a great stay with very nice staff! Apartment was really clean. The neighborhood was wonderfull, close to metro station. I definatelly recommend!
4/5
The apartment is clean and functional. Close to St. Pancreas station, it's perfect for visiting London. I highly recommend it.
4/5
Excellent location near the park and train stations. The room was clean and tidy. There was a problem with the shower which was taken care of by the staff. Overall a good experiencePositiveValue
5/5
Apartment very central but in a quiet street in London, renovated, very clean. The person in charge of management always responded very quickly to all the questions we asked them. The quality-price ratio is more than reasonable when it comes to the city center. I recommend it
4/5
Very good location of the apartments, close to the Underground Earl's Court. Large supermarket right around the corner. The apartment we had was small, but sufficient for a short stay. The kitchen equipment could have been a little more extensive. A toaster would be great and unfortunately we only had 1 knife for cutlery. Check-in and check-out were quick and easy. The apartments are definitely an alternative to the hotel.
4/5
The accommodation is newly furnished, has a small, practical kitchen and comfortable beds. It is very clean and centrally located near Underground. Our apartment was on the 3rd floor, which can be a problem for travelers with luggage due to the narrow stairs. Unfortunately, it was very warm in the room day and night, even without heating, which did not promote restful sleep, nor did the very loud street noise (even at night). Nevertheless, we had a good trip and if you don't plan on having a lot of room, it's definitely a fine place to stay.
5/5
Excellent little place to stay!! The well equipped studio I booked at Inverness Terrace Apartments (Flat 11) was very clean and in an ideal location with 2 tube stations within a 5min walk - Bayswater (Circle and District lines) and Queensway (Central line). There are plenty of restaurants and takeaways also within walking distance to choose from, and if you don't feel like going anywhere then you're spoit for choice from the usual delivery apps. The studio is small, but if you're like me and just want a clean, safe place to stay whilst having the access to explore then this is perfect. There are bigger apartments than the studio too. I'll definitely be back again.
5/5
Fantastic one-week stay in Mar. Immaculately clean one-room flat on first floor. V high ceilings with all the amenities of a luxury flat in a super quiet and beautiful street. Under-floor heating was a bonus as it was very cold, snowing at one point in London! Brilliant location equidistant to Belsize Park and Hampstead. There's a sofa bed in the sitting room so practical too. Will try to get this flat again in June, this time for a longer stay! Good comms via email. Thank you, Nicole, and team.
4/5
The Earls Court apartment I stayed in was great, in a fantastic location and had pretty much everything I needed. The bed was very comfy, it was easy to get in and out of the building and the bathroom was fantastic. The towels were lovely and soft. The TV was easy to use and had Freeview as well as Netflix and Youtube. The surrounding area has lots of supermarkets, restaurants and parks. Since the apartment was on street level the windows were frosted which was not ideal, they were also small and not positioned super well. The room itself was pretty tiny as well. I was disappointed by the lack of oven and some of the cups were not clean on arrival. However I did really enjoy my stay and would recommend to anyone looking for somewhere centrally-located.
5/5
The apartment was/is attractive, and was spotless and very well appointed. It is situated in an attractive location, handy to public transport and it's very close, in need, to the Royal Free Hospital! There are many places to buy food for yourself, and is well served by a variety of restaurants. There are always improvements one can make. I was surprised there were no bedside tables lamps. Apart from that, there are a couple of other minor improvements one can make: no spare rubbish plastic bags; shower door was dislodged, but promptly fixed; supply of paper towel in the kitchen would be helpful. I would be happy to return there.
4/5
Small apartment ideally located, 3 minutes walk from Earls Court (Picadilly, District, Circle Line) in a quiet area and close to supermarkets and restaurants. Impeccable cleanliness. A team that is very responsive by message and accommodating, particularly with luggage. We were in the small apartment on the ground floor (n6) where unfortunately the noises of the door, corridor and elevator were heard a lot. The bed seemed smaller than the French standard at 140. Despite this, I highly recommend
5/5
Our stay was great, the apartment ist very good equipped, cosy. The crew is very helpful :)
4/5
My second stay in this nice, well-located flat - I’ll happily come back in the autumn/winter, when the lack of air conditioning will be less of an issue.
5/5
Nice and Cosy little place. Everything you need within arms reach. Could do with a potato peeler and a knife sharpener but all in all it was a nice place to crash out for a night or two :).
4/5
The Concept Studio Apartments are in a great location for exploring and enjoying Notting Hill/Holland Road/Kensington areas. Lots of great cafes and restaurants nearby. The studio we had was very clean and comfortable, though the door did stick and was difficult to open or close.PositiveQuality, Value
Hello Brendan, thank you kindly for your feedback! its very helpful for us and it is sincerely appreciated. Please do contact us back if you ever need accommodation in the future as we offer a direct 25% discount.
3/5
Lovely and clean But only 2 towels for 4nights and 2 people Could supply paper towel and chopping board
5/5
The Apartment is very clean and well-kept, and is really convenient to reach all the main points of interest
5/5
Very good location! Very well equipped and clean studio. Quiet location close to transport, Oxford Street and many nice places to eat. The plus: the Tesco supermarket nearby. NB larger double bed would be a plus 🤩 …
5/5
Excellent value for money! Practical and perfect for a short stay in London. There is no carpet! :)
5/5
Wonderful stay, just set your expectations for size. I have lived in London so I was totally fine with the size of the room knowing that it is the reality of living in central London, but just realize that is how things are. The room was perfect for my needs, amazing location, clean/modern, and everything was smooth and comfortable. I would absolutely stay here again!
4/5
I recently stayed in two different studio flat’s for a few weeks in October & November. I found the places modern, warm and easy access to the tube. I wouldn’t hesitate to use Concept Studio Apartments when visiting London, again.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Rosie! so glad to hear you enjoyed your stay with us and looking forward to having you stay again!
4/5
This apartment was superbly clean and great for a solo traveller. It was really near to Earls Court Underground for you to move around London city. Furthermore, just a 15 minute walk to Kensington. I really enjoyed my stay however I would suggest providing a toaster in the flat in addition to the other small appliances. I cooked all throughout my stay and the utensils were enough. I would definitely recommend staying at Cromwell apartments!
4/5
Good apartment very well located. The only bad thing was that the wall faced the entrance hall of the building, and every time someone left or entered, the wall being so thin, it was a scandal (for a bad night's sleep). In addition, the porch light turns on by itself when people enter or leave as well and the window faced directly in front.
4/5
It fulfills the function. In the end, we tourists are out all day and you just want a bed and a shower that is good. The room is a little small but everything is clean. The only negative thing is that they were missing amenities and toilet paper. It was very little for 5 days, two people. Very close to the EARLS COURT metro.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Concept Studio Apartments hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.