Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleSmall but complete rooms with everything you need, including the small and functional bathroom. Strategic point very close to the metro, however non-existent service, as soon as we arrived in the room it was clear that the sheets had not been replaced as they were full of hair and fur, although I immediately contacted the number that can be used on holidays, I was told that they would do so immediately, after Little did they tell me that they would be coming the next day, which never happened. It's a shame because the place and the rooms are really worth it.
Sergio · 25 August 2023
★★★★★ 5/5
GoogleWe stayed here for 7 nights and have many compliments, starting with the wonderful location, close to everything! I also imagined that the room would be smaller but it is not. It still has a very functional bathroom and a kitchen with all the basic items we need for practical meals. The apartment is very safe, the bed is comfortable, and there is a fan and iron. When we needed help, the staff answered and helped us, this is also a positive point. We recommend the Concept Studio to anyone wanting a good stay in London, and look forward to staying here again.
Marcelo · 18 August 2023
★★★★★ 4/5
GoogleEarls Coart is next to the apartment - perfect location. It was clean - everything perfect. The only thing is that we didn’t get some clean towels. We would book the apartment again :)
_vale.rie_ · 14 June 2023
★★★★★ 5/5
GooglePerfect for me for a one night stay for a concert at the Royal Albert Hall. Comfortable bed, hot powerful shower and a fridge were all I needed. Room was very clean. Highly recommended
Lucy · 14 June 2023
★★★★★ 5/5
GoogleExcellent stay in a comfortable and extremely clean environment.
Corrado · 2 April 2026
★★★★★ 5/5
GoogleExcellent stay in the heart of London. Check in and out was seamless with good communication. Room was functional, clean and as pictured. Would happily stay again on our next visit to london
Brooke · 14 June 2023
★★★★★ 4/5
GoogleVery good, quiet location close to public transport - contactless access without any problems
Bed and pillows were very hard - a lamp on the bedside table would have been great, i.e. it wasn't available
Coffee capsules and tea available, kitchen functional
Bathroom very small but clean, towel radiator
very noisy house
Ursula · 2 January 2025
★★★★★ 5/5
GoogleIt was very comfortable for my trip, it was efficient and very practical. The location was excelllent, in a nice colorful part of the city, Edgeware road and Marylbone and less than five minutes form the underground. Really loved it. If I were to criticize, I would only say that I wish they had a toaster in the kitchenette.
Alexander · 14 June 2022
Agent replied · 13 June 2024
Hi Alexander,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!" Great to hear that you enjoyed your stay. Please do contact us back if you ever need accommodation in the future as we offer a direct 25% discount.
★★★★★ 4/5
GoogleSmall but well equipped and clean studio in Inverness Terrace. The walk-in shower is great! The area is ideal as there are two tube stations close by (Bayswater and Queensway) and a bus passes in front of the building. Restaurants nearby and the small Sainsbury's supermarket is very good (bread and pastries for example). The only negative point about the accommodation is that there is poor soundproofing. Earplugs essential if you are a light sleeper and if your neighbors are noisy.
Nad · 14 June 2023
★★★★★ 5/5
GoogleThe appartment was exactly like pictured in Booking. Very clean and organized, which is the most important factor for me. Equiped with the basics( iron, hairdryer, coffe machine etc). All I found missing was a kitchen towel and some space for the utensils to dry. We also liked very much the location, very nice neighbourhood with coffe shops, pharmacy, pubs, convenience stores and close to a tube station. All in all super satisfied, we recommend it and will choose it again for our next visit.
Elena · 14 June 2023
★★★★★ 4/5
GoogleVery nice and a clean place
Enjoyed the pacilities
The location is great
-didnt receive a mail 3 days before arrival and the code to enter the building was not correct, didn't have the room number, was waiting long time out side until one of the cleaning girls helped me by contacting the place because on Sunday their office is closed and there was ko other way to connect unless the girl helped and apparently it happens often to customers
-after 2 days of use the sink in the bathroom was blocked
-basement apartment doesn't have a good wifi connection nor good internet connection of my sim
Except of these 3 things I loved the stay and very quiet place. Loved the fact I could leave my luggage at the office on departure day. Very nice crue
I will come to your apartments again
Thank you
אושרת · 14 June 2023
★★★★★ 5/5
GoogleThe small “studio” was excellent the owners are clearly bothered about high standards. The value for money factor was very impressive too. London hotels are taking advantage of tourism with rates that are far too high. The studio room was immaculate, very comfortable and super clean. The shower was probably better than the London Hilton! Please do try these guys you will not be disappointed and Bayswater underground is an instant route into central London just a couple of minutes from Inverness Terrace. A couple of stops and you are in town. What could be better? Five stars from us and to be honest
we are very hard to please!!!
* * * * *
John · 14 June 2023
★★★★★ 4/5
GooglePros: the apartment was quite clean and well-equipped, it made it very easy for us to cook small dishes in times of need. Its location is excellent, just a few minutes walk away from Hyde Park and from 2 Tube stations (Bayswater and Queensway). Also the costumer service was very thoughtful and the response was always quick when we needed.
Cons: we were put in the 3rd floor, which was quite a lot of stairs to go up/down with heavy luggage (even without it, it was a bit of a hassle). I wish they would have real heating instead of only floor heating, but once they made it work it was fine.
Overall, great place to stay with a good cost-benefit!
Leonardo · 14 June 2023
★★★★★ 5/5
GoogleApartment a few steps from the subway, in a very quiet, elegant and clean street.
Although it is small, nothing is missing in the apartment, clean, quiet, elegant and equipped with all comforts. Excellent quality/price ratio, highly recommended.
Apartment a few steps from the subway, in a very quiet, elegant and clean street.
as well as being small, nothing is missing in the apartment, clean, quiet, elegant and equipped with all comforts. Excellent quality / price ratio, super recommended.
Priscilla · 14 June 2023
★★★★★ 3/5
GoogleWe stayed 3 weeks, it was a very nice place and has an excellent location. However the dryer didn’t work in the second week, so we could not dry our clothes when we washed them, which was annoying, and they didn’t fix it. Also in our last week they didn’t clean our apartment and didn’t change our towels and sheets, and even though we tried to maintain it clean, it was getting dirtier, and we didn’t like that.
Andrea · 14 June 2023
★★★★★ 5/5
GoogleDear Attila and team, thank you for providing us with a fantastic home for the past 2 years...the apartment was super comfortable and the service we received regarding maintenance jobs etc was outstanding. I would highly recommend concept studios( although ours was a little house) to everyone. Thank you guys once again regards, Nicholas
Nicholas · 13 December 2018
★★★★★ 5/5
GoogleDear Attila and team, thank you for providing us with a fantastic home for the past 2 years...the apartment was super comfortable and the service we received regarding maintenance jobs etc was outstanding. I would highly recommend concept studios( although ours was a little house) to everyone. Thank you guys once again regards, Nicholas
Nicholas · 15 June 2018
★★★★★ 3/5
GoogleSmall but very comfortable apartment with everything you need to spend a weekend. Very well located.
As a negative point, upon arrival (after 3:00 p.m. and therefore at check-in time) our room was not ready, we found it dirty and messy. We had to leave our suitcases and return after a while. We tried to contact reception to find an explanation, who took 24 hours to respond to our email. They offered us late check-out as compensation.
Queralt · 14 June 2023
★★★★★ 5/5
GoogleVery lovely and cozy place to stay
I wish the Netflix was up and running though. However, 5star checking in and out experience. Would definitely love to come back
Olurotimi · 14 June 2023
★★★★★ 5/5
GoogleGreat location in a quiet district (despite the fact that it is the center), very close to the underground and bus stops. Very clean room, perfectly equipped. The room even had an iron and ironing board, coffee, tea, towels, a hair dryer, and sets of soaps and bath liquids in the bathroom. Contact with the landlords perfect and immediate - everything beautifully explained. The apartment is perfect, we will definitely come back. Greetings to the owners!
Piotr · 14 June 2023
★★★★★ 5/5
GoogleI stayed at Inverness Terrace studios for two consecutive summers and my experience was absolutely perfect; the location, the rooms, the service and, above all, the staff; namely Grace and Nicole, their kindness and helpfulness are truly wonderful. My travel and stay plans changed several times and they were able to accommodate me every time willingly and cheerfully. Ladies; you rock - many thanks.
Hisham · 14 June 2020
Agent replied · 13 June 2024
Hello Hisham, you are wonderful guest to accommodate and communicate with and we thank you for choosing us as your accommodation provider. Looking forward to many more summers with you!
Don't forget to always collect your returning guest discount of 5%. I'm sure our team will happily apply this for you.
Thank you once again!
★★★★★ 5/5
GoogleThe apartment is very well connected to public transport and is in a lively area with shops, cafes, and restaurants. The place was comfortable and very clean. We had a great time. Highly recommended!
Valérie · 18 May 2025
★★★★★ 5/5
GoogleBeautiful, newly renovated, immaculate flat! The customer service was extraordinary. Grace found accomodations for me when it turned out I needed an additional night. Nicole met us at the apartment to make sure everything was perfect and gave us a wonderful recommendation for the citymapper app to help us find our way around London. They made my first trip abroad amazing!
Rae · 14 June 2020
Agent replied · 13 June 2024
Hi Rae, thank you for such an amazing review about our newly refurbished property in Queensborough Terrace, much appreciated. Great to hear our staff were accommodating for you in the duration of your stay. We hope to welcome you back to the serviced apartment in the near future.
★★★★★ 4/5
GoogleIt was great!
We had a pleasant stay. All was good and everything was working just fine. Pretty small flat but was enough for two and the neighborhood was both central and quite at the same time.
We shall have it in mind for our next visit to London
Cemre · 15 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.