5/5
GoogleWe were a tenants. This agency is really great. They are very responsive and quickly fix all the issues. We were really sad that we had to change agency because of moving.
Trusted Agent profile · London, Greater London
Verified
Complete Prime Residential London reviews
★★★★★
535 reviews across 2 platforms
52-53 Margaret Street, London, Greater London, W1W 8SQ
Complete Prime Residential's office in London, Greater London, at 52-53 Margaret Street, is rated 4.0 out of 5 across 535 reviews on two platforms, including 534 Google reviews rated 4.0.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Complete Prime Residential London
Complete for Tenants Complete are global experts in residential lettings and property management. We work with thousands of tenants internationally to source and secure their ideal home quickly and efficiently. Finding your property We manage an extensive portfolio in 13 major global markets and have access to a wealth of properties in the right areas and in the right condition. Our lettings experts work with you to understand your requirements and match you to the right properties and avoid wasting time with those that would be unsuitable. All our properties are marketed across major property portals and updated daily to ensure you have the most up to date information on availability. Securing your property As lettings and property management experts our teams are well placed to guide you through the process of securing your potential new home and will work with you through the lettings application process, including referencing, negotiating your offer, arranging payments and completion of your tenancy agreement. Complete will always ensure that you are aware of your legal obligations and entitlements under the tenancy. Maintaining your property Complete manage thousands of properties internationally. Our team of property managers will support you during your tenancy to ensure the best possible experience once your new home has been secured, dealing with your enquiries and resolving your property maintenance issues around the clock. For more information, and to view our available properties, visit www.complete-ltd.com
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleI was very pleased with the level of service provided by Monique Smythers in her capacity as property manager for my unit at the Lexicon. She was reliable, responsive, knowledgable and just an overall pleasure to work with.
5/5
GoogleI have used Complete for a few years and found them very competent and professional. My most recent contact, Joana Ferreira, was always attentive and helpful with any enquiries. Overall I'm very happy with them.
1/5
GoogleTerrible service on the phone from 2 ladies I spoke to, very rude and unhelpful. Will not be using complete again after this.
5/5
GoogleAshleigh Pearson has provided an excellent service since she has been looking after our apartment.
5/5
GoogleAbove and beyond. Thank you very much, Jessica. I hope to work with you and your company again in the future.PositiveResponsiveness, Professionalism
5/5
GoogleTerence Lane has recently taken on our property management and we have received reliable service as well as resolution of minor issues that have arisen. We are confident that our rental property is in good hands.
5/5
GoogleI recommend Complete Prime Residential agency, who are very helpful and responsive specially Sara Mailk who response very quickly. I had problem with light switch and she help me to set appointment with the maintenance.
5/5
GoogleGreat fast service by Jodie and Ashleigh. Thank you as always
5/5
GoogleMs Molly Hayes has demonstrated what an excellent property manager is. Her professional attitude and efficiency is much appreciated.
5/5
GoogleIt's a great renting experience through the complete prime residential and it's quite nice and convenient. Furthermore, I'd like to thank for our amazing property manager George who is very professional and efficient!
4/5
GoogleThe property management and new rental teams in London have always been helpful, professional and efficient. Would recommend their services to landlords who are happy leaving the management of their property to the agent.
1/5
GoogleI had a boiler break down on Saturday in one of the properties I rent and the emergency help was available on monday. If this is emergency help you can imagine normal customer service..!!
5/5
GoogleI was very happy with the service from the beginning and I'm happier since Terence become the property manager. He is very responsive and helpful. All the issues I had resolved so quickly and proactively.
5/5
GoogleJody deserves 5star! She has been exemplary helpful and knows her job well. She follows up on issues and concern and ensure that these are looked at and addressed. Very satisfied tenant here!
5/5
Google5 /5 for Emma Konstantinou. She is a perfect Property Manager, replies to all e-mails very quickly and really gets the things sorted. I wish that all property managers were like her.
5/5
GoogleThanks for Emmelene for her quick response to all concerns and questions I had...
5/5
GoogleExcellent service by Karolina Kramer. Very helpful and positive experience in a difficult situation. Thank you. George
1/5
GoogleRating only, no written review.
5/5
GoogleI get excellent service from Emmelene. She is very responsive and communicates timeously.
5/5
GoogleI found Terry and Anna very helpful and responsive every step of the way. As I live overseas, this sort of help is invaluable. I would recommend them highly.
5/5
GoogleBen Pearson (my letting agent) was really helpful and attentive, good company.
5/5
GoogleWe have been in touch with Afsara Malik regarding our flat she is Very responsive and cooperative. Things get done straight away as soon as we contact her.
5/5
GoogleAshleigh has done a great job in negotiating with the tenant.
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