Trusted Agent profile · London

Clarion Housing Lettings London reviews

3.4

★★★★★

2,204 reviews across 2 platforms

Level 6, More Place, London, SE1 2DA

Clarion Housing Lettings's office in London, at Level 6, is rated 3.4 out of 5 across 2,204 reviews on two platforms, including 656 Google reviews rated 1.5.

Google logo

1.5 / 5

656

Reviews on Google

This office

Trustpilot logo

1,548

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Customer service was a great help

Rating only, no written review.

Mark · 28 March 2024

Agent replied · 12 June 2024

Good morning Mark and thank you very much for letting us know that your live chat went so well - Kind regards, Kate.

5/5

Trustpilot

Easy to Report Repairs on Line

Rating only, no written review.

Cb · 25 March 2024

Agent replied · 12 June 2024

Good afternoon,I am pleased that you have found it easy to report repairs using our online facility and I hope that you will continue using this service in the future.Kind regards, Emma

5/5

Trustpilot

Good customer service.

Rating only, no written review.

Martonet · 22 March 2024

Agent replied · 12 June 2024

Good afternoon Martonet, thank you for your review. I am pleased that you have found our online team to be of assistance to you today. I hope that you will consider using the online facilities should you need to contact us in the future. Kind regards, Carol

5/5

Trustpilot

Very easy and quick to deal with online

Rating only, no written review.

MISS · 21 March 2024

Agent replied · 12 June 2024

Good afternoon Dina,I am pleased that you have found our online facility very easy and quick - I hope that you will continue using this service in the future. Kind regards, Emma

5/5

Trustpilot

Nice and helpful

Rating only, no written review.

Vahab · 21 March 2024

Agent replied · 12 June 2024

Good afternoon Vahab,Thank you very much for letting us know that your chat was nice and helpful - We do hope you continue to use our live chat facility for any future queries.Kind regards, Emma

5/5

Trustpilot

Delta with promptly

Stephen · 19 March 2024

Agent replied · 12 June 2024

Thank you Stephen for letting us know that your enquiry was dealt with promptly - Great news! Kind regards, Kate.

5/5

Trustpilot

amazing and quick customer service.

Rating only, no written review.

Customer · 19 March 2024

Agent replied · 12 June 2024

Thank you very much Customer for letting us know that your live chat was quick and helpful - Kind regards, Kate.

1/5

Google

Rating only, no written review.

Angela · 26 February 2024

5/5

Trustpilot

Very quick and efficient

Rating only, no written review.

Kd · 8 February 2024

Agent replied · 24 August 2024

Good morning Kd - Thanks for the five star feedback, the team will be delighted - Kind regards, Kate.

5/5

Trustpilot

My problem was solved very quickly .

Rating only, no written review.

Alex · 6 February 2024

Agent replied · 24 August 2024

Hi Alex - Thank you very much for taking the time to let us know that your live chat went so well - Kind regards, Kate.

5/5

Trustpilot

Handled my query quickly

Rating only, no written review.

James · 1 February 2024

Agent replied · 24 August 2024

Good afternoon James,Thank you for your positive review following your recent chat with our agent, we really appreciate your feedback.Kind regards, Emma

1/5

Google

Rating only, no written review.

Safwan · 27 January 2024

5/5

Trustpilot

Very responsive

Rating only, no written review.

Stephanie · 26 January 2024

Agent replied · 24 August 2024

Good afternoon Stephanie, thank you for leaving your review. I am pleased that you have found this accessible. I hope you will continue to use the online facility in the future. Kind regards, Carol

5/5

Trustpilot

Great communication and quick reply’s

Rating only, no written review.

AllGoodNamesRGone · 19 January 2024

Agent replied · 24 August 2024

Good afternoon, thank you for your review. I am pleased to know that you have found the online facility quick. I hope that you will continue to use this method of contact in the future. Kind regards, Carol

5/5

Trustpilot

Becky was very halpful

Rating only, no written review.

Kim · 16 January 2024

Agent replied · 24 August 2024

Good morning Kim - Thanks for the great feedback after chatting to Becky yesterday - We do hope that you continue to use our live chat service for any future queries - Kind regards and thanks again, Kate.

5/5

Trustpilot

Always helpful and friendly.

Rating only, no written review.

Amy · 29 December 2023

Agent replied · 12 June 2024

Good afternoon Amy, thank you for your review. I am glad to know that our online team have been of assistance to you today. I trust that you will use this method of contact should you need to speak with us in the future. Kind regards, Carol

1/5

Google

Rating only, no written review.

Lovefrom · 28 December 2023

Agent replied · 24 August 2024

Good morning Justine and thank you for your review - I'm really sorry to hear about your experience of staff around your property - we'd like to look into this. Do please email us at reviews@clarionhg.com so that we can assist further, alternatively, give us a call on 0300 500 8000 - Kind regards, Pris

1/5

Google

Rating only, no written review.

Brad · 27 December 2023

5/5

Trustpilot

Very very helpful

Rating only, no written review.

Mark · 12 December 2023

Agent replied · 12 June 2024

Good morning Mark - Thanks for the positive review after chatting to us online - It's great to hear that it went so well - Kind regards, Kate.

5/5

Trustpilot

Peter was very helpful with my problem

Rating only, no written review.

Jayne · 11 December 2023

Agent replied · 12 June 2024

Good morning Jayne - Thank you very much for letting us know that Peter was able to assist with your enquiry - Kind regards, Kate.

5/5

Trustpilot

Trudy understanding me with my struggles

Rating only, no written review.

Leah · 11 December 2023

Agent replied · 24 August 2024

Good afternoon Leah, thank you for your review. I am pleased to know that Trudy has been of help to you today. I hope that you will consider using the online facility again in the future. Kind regards, Carol

5/5

Trustpilot

Quick and easy

Rating only, no written review.

N · 4 December 2023

Agent replied · 12 June 2024

Good afternoon N J Burden,Thank you for taking the time to give feedback on our web chat service, it's good to hear you found it quick and easy. We hope you will use our online service again for any future enquiries.Kind regards, Emma

5/5

Trustpilot

Always helpful and caring.

Rating only, no written review.

Amy · 1 December 2023

Agent replied · 12 June 2024

Good afternoon Amy, thank you for your kind review. I am very pleased that you have found our online team to be helpful and caring. I hope that you will continue to use this method of contact should you need to speak to us in the future. Kind regards, Carol

5/5

Trustpilot

Excellent service

Rating only, no written review.

Sarah · 29 November 2023

Agent replied · 19 June 2024

Good morning Sarah, Thanks for your five-star review, we're so pleased to hear you found our webchat service excellent.Kind regards, Emma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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