Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
TrustpilotExplained what I needed to do
Rating only, no written review.
Jayne Β· 21 November 2023
Agent replied Β· 12 June 2024
Thank you Jayne for the positive review after your live chat - We do hope you will continue to use this service for any future queries that you may have - Kind regards, Kate.
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5/5
TrustpilotJennifer was very helpful with my query.
Rating only, no written review.
Kim Β· 21 November 2023
Agent replied Β· 24 August 2024
HI Kim - Thank you very much for taking the time to let us know how well your live chat went today - Jennifer and the team will be delighted to ready your review - Kind regards, Kate.
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5/5
Trustpilotquick and easy repair booking
Rating only, no written review.
Andrew Β· 15 November 2023
Agent replied Β· 12 June 2024
Good morning Andrew,Thank you for taking the time to leave a review. It's good to hear you found booking a repair was quick and easy - We do hope you continue to use our live chat facility for any future queries.Kind regards, Emma
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1/5
GoogleRating only, no written review.
Anna Β· 29 October 2023
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5/5
GoogleRating only, no written review.
AlikemaL Β· 29 October 2023
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5/5
TrustpilotEasy to use answered all questions
Rating only, no written review.
Tony Β· 17 October 2023
Agent replied Β· 12 June 2024
Thank you Tony for taking the time to let us know that your live chat was successful today - It's great to hear that you found live chat easy to use and all your questions were answered too - Great news! Kind regards, Kate.
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4/5
TrustpilotVery helpful operator
Rating only, no written review.
Lauren Β· 11 October 2023
Agent replied Β· 24 August 2024
Good morning Lauren,That is great to hear, thank you for taking the time to leave a review.Kind regards, Emma
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5/5
TrustpilotToday be good online customer service
Rating only, no written review.
Ronalds Β· 10 October 2023
Agent replied Β· 24 August 2024
Hi Ronald - Thanks for the five-star feedback and letting us know that you received good online customer service - Great news! Kind regards, Kate.
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1/5
GoogleRating only, no written review.
H Β· 29 September 2023
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1/5
GoogleRating only, no written review.
Hashim Β· 29 September 2023
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5/5
GoogleRating only, no written review.
Rajnee Β· 29 September 2023
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1/5
Googleπ β¦
Mark Β· 29 September 2023
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5/5
TrustpilotLori was perfect thank you
Rating only, no written review.
Toots Β· 22 September 2023
Agent replied Β· 12 June 2024
Good morning Toots,Thank you very much for taking the time to leave a five-star review after chatting to Lori, it is great to hear it was a positive experience - I will share this with her now, she will be delighted to receive it.Kind regards, Emma
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5/5
TrustpilotVery friendly lady and helpful
Rating only, no written review.
Maureen Β· 13 September 2023
Agent replied Β· 12 June 2024
Good afternoon Maureen and thank you very much for taking the time to let us know how well your chat went today - Great news - Kind regards, Kate.
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1/5
GoogleRating only, no written review.
R Β· 25 August 2023
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1/5
GoogleRating only, no written review.
Tim Β· 25 August 2023
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1/5
GoogleRating only, no written review.
Keith Β· 25 August 2023
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1/5
GoogleRating only, no written review.
Georgina Β· 25 August 2023
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1/5
GoogleRating only, no written review.
Dylan Β· 25 August 2023
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1/5
GoogleRating only, no written review.
Peter Β· 25 August 2023
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1/5
GoogleRating only, no written review.
Ron Β· 25 August 2023
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1/5
GoogleRating only, no written review.
Fayek Β· 25 August 2023
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1/5
GoogleRating only, no written review.
Nula Β· 25 August 2023
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1/5
GoogleRating only, no written review.
Debra Β· 25 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.