Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleHad such a great experience with Claremont estates! Especially would like to praise Manj, he is such an accommodating agent and had great communication with us through the year! When we come back to east London in the future we hope to find somewhere with Claremont estates again! π β¦
Alvie Β· 28 August 2025
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1/5
GoogleTried to book a viewing with them and got no confirmation email. Called again and was told it would be sent before being hung up on. Iβve been waiting for this email since the 15th of November and still nothing. Frankly iβm just disappointed. Its either because they are based on the other side of London to the property I wanted to see or maybe they are just simple unorganised dossers.
Austin Β· 16 December 2024
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5/5
GoogleHad a great renting experience .
All thanks to Huzaifah , Mafiz and Manj.
They were always helpful and responsive to solve problems :)
Really appreciate for everything:)
Priya Β· 27 September 2024
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1/5
GoogleItβs no surprise that the reviews for Claremont are either 5 stars or 1 star. Realistically, when have you ever seen an agency with such polar opposite responses. I can only assume the employees are writing the positive reviews, because β¦
Amy Β· 13 November 2025
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5/5
GoogleYusra is very friendly and always replies quickly to our emails and explained the whole process to us in detail to make sure we all understood the best option for us to make the move in as smooth as possible. Incredibly kind and I would definitely recommend Claremont.
Zuri Β· 22 July 2023
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5/5
GoogleI have had the pleasure of renting an flat at Claremont Estates for the past year, and I must say that Yusra has been an absolute star. She is always responsive to our inquiries and concerns, ensuring that any issues are dealt with. Very professional and lovely girl.
Rosalie Β· 22 July 2023
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1/5
GoogleVery bad service - moved in 4 months ago, and immediately flagged that several electrical appliances weren't working (towel dryer, one of the radiators). NOTHING has been done, apart from promises to send a contractor "tomorrow", "next week" etc. Manj and Mafiz probably think that things fix themselves, idk. Extremely frustrating experience overall
Anton Β· 29 June 2025
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5/5
GoogleGreat experience using this agency - they were swift in ensuring the place we liked and wanted to move forward with was secured anll in 2 days! They have continued being super helpful even after moving in quickly responding to any concerns. Agent Zak in particular has been great and canβt recommend enough, an absolute star in our move and managing our stay!
Laila Β· 17 February 2025
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5/5
GoogleManjinder was extremely dedicated that my maintenance issues were fully resolved and that I was satisfied with the outcome. He always took the time to explain the issue to me and answered all of my questions thoroughly, which was very nice of him, I can highly recommend Manjinder.
Irene Β· 25 May 2023
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5/5
GoogleGreat experience with Mafiz from Claremont Estates. He was helpful, responsive, and made the whole process smooth and stress-free. Highly recommend!
Milana Β· 8 April 2026
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5/5
GoogleThroughout my 3-year tenancy, Zak has been a great help with answering my questions and providing support. I've only had good things to say about Claremont Estates and Zak. I wholeheartedly recommend him and the Claremont Estates team to anyone looking for high quality property management services.
Lisa Β· 25 April 2023
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5/5
GoogleSeyed was extremely helpful and helped me secure a flat without hassle and the whole process was seamless. It is nice for a change to work with a small agency that sees you as person rather than an email address. The whole experience was a lot nicer if you prefer dealing with people rather than automated systems!
Mariya Β· 12 March 2022
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5/5
GoogleIβve been living in my rented property for some months now and I couldnβt be happier with the service, customer experience and speed of the whole renting process. Hussaiaf is a great agent, he has a great attitude and will listen to any specific requests, good listener
Victoria Β· 8 March 2023
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5/5
GoogleBeen looking for a 2 bedroom place to rent in London and Huzaifah Mohamed has been outstanding. Always given me honest and local recommendations. His response times have been nearly instantly and I feel so much better off because of them. I'd highly recommend Claremont Estates and Huzaifah in particular.
Monty Β· 12 November 2022
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5/5
GoogleVery nice staff! Quick and patient service since I was searching properties. After confirming the offer, Mafiz (a member of staff) made significant efforts to enable me to move in securely and smoothly. When I encountered issues with key collections, they quickly accepted my alternative approach. Finally, Mafiz also helped my registering the energy bills which significantly boosted my move in. Thanks to their support and service since.
Flying Β· 11 October 2024
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1/5
GooglePoorly coordinated service.
Little respect for rented property maintenance.
Have been waiting for 3 months for the front and back gardens to be cleared of rubble and hazardous waste left by contractors.
Still waiting for an inventory nearly 2 months after moving in.
Issues with damp and mould have been inadequately addressed.
Looking forward to resolution of the above problems but starting to lose any hope at this stage.
Kate Β· 25 September 2024
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5/5
GoogleHuzaifah has been friendly and helpful from the beginning to the end. He was attentive to our requirements and tried his best to answer all our questions. He kept us updated and gave us advice throughout our application, and negotiated the best deal for us.
Darin Β· 25 April 2023
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1/5
GoogleThe most horrific experience of renting in London Iβve ever had. This was the state of the property we moved into - the pictures speak for themselves.
Diana Β· 13 January 2026
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1/5
GoogleI would not recommend this agency. During my rental period, they rarely answered phone calls or replied to emails. Whenever something broke in the apartment, it was almost never repaired. The only time they reached out was when someone β¦
Anpoe Β· 13 September 2025
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2/5
GoogleMy experience with them was not that bad.
The agency Mr. Seyed was kind on the phone.
Although he did not show up on time despite of a reminder I sent half an hour beforehand. After waiting for 15 minutes without a reason being given I decided to leave the property.
Li Β· 14 August 2022
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5/5
GoogleSarah is a fantastic agent who provided exceptional service from start to finish. She listened to our
needs, showed us a range of properties, and helped us find the perfect home. We couldn't be
happier with Sarah's expertise and support.
Alaia Β· 15 July 2023
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5/5
GoogleI found Claremont estates to be great and I would highly recommend Huzaifah who helped us find our new home. He was very helpful and very responsive to any queries and guided me through the process extremely well. Always kept me informed and explained everything so clearly. Thank you!
Maryam Β· 13 September 2022
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5/5
GoogleSeyed was a pleasant and helpful employee. Although we did not secure an apartment through this agency, he remained fully in touch over time and listened to my needs; and tried his hardest to find the best suited property for my needs.
Madou Β· 25 April 2023
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5/5
GoogleSarah is a highly professional agent who made the home-buying process a pleasant experience. She
understood our preferences, showed us properties that met our criteria, and guided us in making an
informed decision. Sarah's expertise and support were invaluable.
Willie Β· 29 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.